Many years past the Brandon Exchange/Mall was a hop'n place. Lots of stores and packed…read more Today, it's not called a mall, 1 in 5 stores are gone and I counted six in final stages of closing. Macy, JC Penny, Dicks, and Apple are still present. The Exchange/Mall is brightly lit, very clean, and food court is decent. There are sections of the Exchange/Mall where either the A/C isn't working or is overloaded by the sun and windows and can't keep up.

I hate coming to Brandon given the congestion! There is always soooo much traffic and this mall is…read moreno exception! Not one of my favs and only come here should I be in the area and have nothing better to do or if I need to visit a store that I don't have in a nearby mall in my area. This is a huge mall and I've come here since I was in junior high. Back when they had the Disney and Warner Bros store! Yes, I'm that old lol. Unique stores in this mall that I've not seen at others or even heard of before -- Rumi, Fly Fred as examples. They also have a Lego store and a Build a Bear which really aren't in any of the other masks around the area. Large food court area should you choose to dine at the mall. Just be prepared to be in traffic entering and exiting the mall.

I am not a big makeup person and I have had my makeup professionally done twice for a wedding…read more Natalia was highly recommended by a friend who gets her eyebrows done by her. Natalia did my makeup for my baby shower and it was beautiful . I still looked like myself but enhanced. She was very sweet and patient with me. I booked her and my mom for my maternity shoot. Again she did an excellent job and recognised that the makeup had to pop more due to pictures professionally being taken . She was very patient with my mom and I and again I loved that she made us look like ourselves but enhanced the makeup room is nicely decorated and cute and the vibe is complete with music she plays in the background. I will definitely return for any makeup needs.

Got stood up on my WEDDING DAY! No communication, no warning. Was left on "read" through DM's and…read morephone calls ignored. It wasn't until 30 mins AFTER the scheduled time, was when I finally heard back that she accidentally overbooked that day. She wanted to reschedule THREE hours later, in which I could not afford to spare any time considering I had a photo shoot scheduled before my ceremony and the time allotted for completion would have taken 2 hours. She said she would come to the venue, but I didn't not have access to the venue by the time SHE would be ready. I also didn't want my makeup and hair rushed. I even offered to come to her, so she would at least take her time, but got ghosted. (And at this point I wouldn't even trust that she would show up on the second scheduled time) So on my WEDDING DAY, I had to use whatever makeup I had and my own hair tools. If she would have communicated and wanted to cancel I would've found a backup plan, but that opportunity was not given. I'm not one to write bad reviews, but this has to be known. Your trial may be successful, but when it counts she will not show up on your event day. I would assume it was because it was just me, and maybe she took on a bigger party. Which once again if that was communicated I would've found a plan b. Very unprofessional and unacceptable and would not want any other bride going through this.

I purchased a $450 makeup lesson as a birthday gift for my girlfriend, who was genuinely excited…read moreabout doing an in-person lesson. I paid the full amount upfront, even though only a 50% deposit was required, because I wanted her gift completely taken care of. We realized two weeks before the scheduled lesson that it was actually virtual and immediately reached out to explain the honest mistake and request a refund. No lesson or service had been provided. I was told an in-person lesson would be $850, plus I would be responsible for her flight, hotel, meals/per diem, and travel expenses. I also found it confusing that her business is advertised on Yelp under a Tampa address, despite her not living in Tampa. Despite reaching out two weeks in advance, our refund was refused. What was supposed to be a special birthday gift has now left us out $450. After the way this was handled, we aren't even comfortable using the virtual lesson or transferable credit. There seemed to be zero compassion or flexibility for another person's honest mistake, even though no service had been performed. I understand businesses have policies, but I also believe there should be a human element to customer service. Unfortunately, that was completely missing from our experience.

Natalia did my wedding makeup and completely set the tone for the day. Her calm, grounding energy…read moreinstantly put me at ease. I knew I was in good hands. She started with luxurious skin prep, listened to feedback from my trial, and even adjusted the look after noticing my photographer's warm tones, such attention to detail! The final result was flawless yet natural: my skin looked like skin, and I still looked like me, just elevated. My family and friends were wowed. Natalia is a true artist with incredible kindness and intuition. I'm so grateful she was part of my wedding morning!

I LOVE LOVE LOVE Jackie!!! She is personable, very comfortable to be around, listens to what you…read morewant and does a fabulous job at making you look great! She did my makeup (and my sister & niece as well) for my son's wedding which was outside in Florida- and I was terrified my makeup was going to melt off. She knew I was concerned about sweating & crying so she did her thing, and I have to say, that my makeup (including my lashes and my lipstick) did not need one touch up from 5pm to 11pm (with 2 hours of that being outside)!!! no mascara running, no lashes falling off, no foundation melting off. Of course, I sweated slightly - but I took some blotting tissue and that took care of it- but she took care to really matte my makeup, so it didn't affect the look. I'll also mention that I'm 51, my sister is 47, and my niece is 26- and we all looked great! The other thing I'll mention is her professionalism. She answered calls & texts promptly, showed up on time, and overall was extremely professional. If I need makeup done again, I would definitely go to her and I very much recommend her!!!

Often times I leave hair and nail salons thinking "well I could have done THAT myself" --- not this…read moretime. Not this girl. If ever there were someone who LISTENS to actuality the look you are trying to achieve; its Jackie. I only dream of recreating the beauty that only she can bring out. My bridal party and myself were beyond pleased with her work. Not to mention she's a TON of fun - it was after all a wedding "parteey"

Luxury Bridal experience worth every penny. My wedding was on Anna Maria Beach my makeup remained…read moreflawless after crying, sweating, and through an outdoor reception. Promptly after my ceremony Milan and her assistant Tyra did a light touch up before portraits. The product she used were high quality and required minimal touch ups. Also, my makeup lasted well after an outdoor reception no smudging, no runny eyeliner. My makeup looked flawless for the after party. This packaged even included a trial session which served double duty for my engagement photos. I have no makeup experience. During the phone consultation Milan took her time explained how she will execute my desired look. I gave her little directions just the general color and natural glam look. My wedding day makeup exceeded my expectations. Thank you Milan your work received nothing but praises!

Milan did my makeup for my wedding and it was perfect! I don't like heavy makeup and she made sure…read moreit was natural but glamorous enough to my liking. Milan is very professional and knowledgeable in her craft. Let's just say, I've had more than a few horrible experiences getting my makeup done but she was the absolute best. If you're looking for a professional makeup artist, please look no further. I would recommend Milan to anyone with 110% confidence!

I love this place! I have been seen by Nereida and Tammy and they are both great. You just can't…read morego wrong with this salon, its awesome! Me and my boys get are hairs done here and we always leave super happy with our styles. And lets not forget the time I had a formal event and needed makeup and hair, I left looking like a beauty queen! : -) You need to give this salon a try, it will be worth it!

I love coming here to get my hair done. I had a very specific idea of what I wanted for my hair…read morebased on an Instagram post I saw, I know it can take several visits for hair to get to that "Instagram" look that we see but Nereida was able to get it exactly like the post and for the first time I have the exact hair color I want. She is so patient and really honest when it comes to pricing and letting you know what can work with your hair so you know what to expect. She really does take her time to "learn" her clientele and know what they are looking for -- and she does really phenomenal work! Make up, hair cut and color -- one stop shop to get glammed up!

I'm only leaving one star because I have to.. First of all, I feel bad because I usually only write…read moregood reviews; I have worked in customer service my entire life and know mistakes happen. I am forgiving, allow second chances, and move on with no hard feelings. It took me a day to write this so I could chill out from being so angry.. Please feel free to read my original (well.. edited original) review from last April. The final product looked beautiful and my stylist was super sweet. However, I should have taken it as a sign before my hair was even touched to RUN. The owner talked in a demeaning tone to my stylist while I was in the chair - unbelievably unprofessional. I felt sorry for her and it was awkward. The stylist apologized several times. No worries.. the overall appointment was fine. The girl just started working there and I could tell she needed customers. I was willing to give her a chance, as anyone deserves. The owner called me multiple times after my cut and color review (April 2016) and begged me to change or delete my review because it was hurting business. I talked to her and she left me messages, but the sole focus of her calling was so she woukd look good on Yelp. I try supporting local, small businesses and agreed that I would change my review after the service was rendered. She kept begging, and I insisted the review would be edited to reflect satisfaction after the outcome. The owner personally agreed to reimburse me for my dress, which was around $80-90. I declined because I didn't feel right about it, so she offered to do any service(s) I wanted and that she'd personally do the appointment and see to it that everything was made right. I wrote down that our last conversation was 4/28/16. She wanted me to come in right away to provide the service, but who needs another cut and color that soon? I explained that my hair naturally is blonde and I tend to only color my hair 1-2 times a year at most, and usually in late winter when my hair darkens. She said that was no problem and to call when I was ready to set it up. Good. I was happy with that. In my mind, I knew my experience should be great and there'd be no hard feelings. Things happen. She owned that and was trying. Fast forward to this week. I left a message Monday (the salon was closed) for her to call me so I could redeem my service. She left me a voice message yesterday saying "uh yeah. We need to talk about that" and chuckled. My immediate thought was it wasn't good. I called back late Tuesday afternoon. Her tone was sour and she said that it has been over a year so she couldn't do it now. I told her I documented our conversation as the very end of April and that I mentioned at that time that it may be many months and into late winter (Jan. or Feb.) before I came back. She denied that and kept saying she'd give me a discount but not free. I asked what the discount would be and she said a mere 15%. Soo... for a service that cost me $80+tip, a ruined dress of $80-90, and compensation was to pay again to save 15%. I remained calm and gave reasons for why I found this unfair. I know she wasn't the stylist who did my hair, but running a business has give and take. She got really rude and was firm on 15%. There was no compromise or willingness to make it right. As a customer, I was appalled by her lack of empathy or desire to try to satisfy a customer. Is the customer always right? Absolutely not. My wishes were reasonable. I told her to forget it and I'd go elsewhere. I said the conversation clearly wasn't going anywhere and it wasn't worth the frustration or time dealing with it. I have cut my losses and will never return. To Soheila who will read this... It won't surprise me at all if you call and beg me to edit or delete this. Nope. I edited my first post when it wasn't warranted, but after multiple rude interactions, zero satisfaction other than keeping a reputation, something has got to give. I would have nothing but good things to say any time a business cares enough to do the right thing. No loss. There are plenty of great salons who treat ALL customers with respect and courtesy. When I find a great place, I tell all my family and friends and will be loyal only to that establishment. That, Soheila, is what establishes loyalty with clients and creates referrals from word of mouth. Unfortunately for your character, it certainly is a poor way to resolve issues. Pick your battles and don't always have to be authoritative and "right." Wrong. You lost an understanding, forgiving client, who will tell others to avoid this place. Sorry, stylists. I bet you're wonderful; however, this is pathetic for an owner to act this way and back out of a verbal agreement. DO NOT GO HERE! See Pictures

My sister-in-law booked this salon's services for her wedding. First, I want to say that the…read moreactual hair and makeup technicians that came to the wedding location day-of were wonderful, but dealing with the business owner was an absolute nightmare. Soheila is her name. After negotiating a total price for hair and makeup services for the bridal party, she kept trying to add on additional fees for random things - constantly...for example..the contract was finalized and she came back saying that to make "her day less stressful" she wanted to show up an hour earlier...but then she "needed" to charge more than we agreed. We said absolutely not. That was not the only time she tried coming back after the contract was finalized to try and add on fees for things she had never previously mentioned and that we DID NOT agree to. Also, after the final payment was made (100% of the contracted fee was paid) she charged an additional 2 fees to the credit card we used. NO authorization was given to her to save our credit card information (which is illegal) or to put through additional transactions without prior approval. I don't normally leave reviews unless the service I receive is incredible, but I'm making an exception in this instance because I would never want another bride to have the experience my sister-in-law did. She was actually brought to tears during her dealings with this business owner. Be careful when considering working with this business. They nickel and dime for random things that weren't previously discussed at all. I would demand a written contract with all fees included prior to paying a penny, and would include language in the contract that no additional charges will be added after the contract is finalized without prior WRITTEN approval by the client. DO NOT let them take advantage of you, like they did us.

I got so many compliments on my hair and make up the day of my wedding, all thanks to Jess Waldrop…read moremake up artists. We had three hair and make up artists for my wedding: Anna, Lo, and Krystal. Anna did my hair and make up. My make up trial was actually done the day of my engagement photos, which I loved, so I knew that it would all turn out great. Honestly, it turned out even better than I thought it would. The bridesmaids all had different hair and make up based on their personalities and likes and I was pleased that the three artists we had were able to be so versatile. Jess Waldrop really did a great job and they come to you!

Mi experiencia con Sury Glam fue excepcional, calificando su servicio como 'solicitado, tanto en…read morecalidad como en buena vibe !!Cuando llegó a casa de mi cuñada para maquillarme con un estilo de los años 20 para un evento, su enfoque personalizado me hizo sentir única. Además, su increíble buena vibra creó un ambiente agradable y relajado. Con manos expertas, capturó a la perfección la elegancia y el glamour de la década del jazz. Su atención a los detalles y habilidad artística se tradujeron en un maquillaje impecable que resaltaba la autenticidad del estilo de la época. Sin duda, una experiencia encantadora que me dejó deseando más. Sury Glam combina la destreza técnica con un toque distintivo, creando resultados que superaron mis expectativas.

Sury is AMAZING!!!! She is such a wonderful makeup artist. I received so many compliments on my…read moremakeup that night. She is my new go to for makeup and I love that she comes to you!