They said the fixture I bought was in stock and never let me know it was back ordered 3 months…read more When I went to pick out a new one since I needed the light I was told I had to pay in full for the new light and wait until they cancelled the original fixture to get a refund. I should have only paid the difference. Staff was very rude!!

excellent service from Daniel he was courteous and very professional my product needed lots of…read moreresearch and many phone calls and Daniel handled it perfectly thank you and keep up the great service Craig

0/5 -- If I could give ZERO stars, I would…read more The only thing I can honestly recommend about LBU Lighting is this: go ahead and visit the store if you want to be completely ignored. I walked in today ready to buy -- not browse, not waste time -- actually purchase two lamps I had already picked out. I spent 15 minutes in the showroom while every salesperson sat behind their desks, pretending to be busy, not even bothering to look up or ask if I needed help. If walk-in customers are such an inconvenience, just put a sign on the door. I guess they don't need people who show up ready to spend money. I went to the store specifically because I prefer to buy local instead of ordering on Amazon, but after this experience, I'll gladly click "Add to Cart" online. Customer service: ZERO. Interest in helping customers: ZERO. Huge disappointment. Would not recommend.

The privileged complainer who can't wait their turn should be ignored. I've been a customer…read moreliterally for decades and am always treated well. The staff is more knowledgeable than any other lighting store you'll find and their prices are competitive. They've grown from basically a light bulb store with some light fixtures to a lighting fixture store three times its original size (that also sells light bulbs) and for good reason; they sell major designer brands and they treat their customers with respect. Yes, they're often busy since they cater to designers and tradesmen that can take some time to accommodate. It's worth waiting.

The ceiling fans that we purchased here 7 1/2 years ago are still stylish, working beautifully and…read morecooling. David Martinez was extremely knowledgeable, helpful and personable. I've come back several times with friends & everyone has been thrilled with the selection, products, and staff

Salesperson Marianne was terrific to deal with. They have the most beautiful lights/chandeliers!read more

these guys are the BEST!! i spent months looking into how to save my chandelier frame from the…read morecolossal damage caused by Blue Line movers. my electrician sent me here - worth the drive!! saved me soooo much money. they fixed it! AND they were able to retrofit it to flush mount vs drop-down mount. they prepared it for transport carefully and took it to my car safely. what an amazing experience! Total success! here's a pic, mounted. THANK YOU Dacosta!!!

Bought a chandelier from Venice Italy which was damaged in transit. Marcos from Dacosta repaired,…read moreassembled and installed the chandelier without a hitch. A very reasonable price. They even got us bulbs and wired everything beautifully. Very much recommend. Easy, great job, great people!!

There is no question where I will shop for my lamp shades and other lighting needs. I Stopped by…read moreto get a part for a broke light fixture and these people were so helpful and nice. Nothing like the big box stores that won't take the time to help you. They really bailed me out with fixing my lighting fixture when I was in a jam. Keep up the great work

I'll start with the end…read more I am thrilled with how my lamp looks, and I've gained tremendous knowledge regarding what to look for when rewiring a lamp. The story begins when I first brought in my Visual Comfort bedside lamp in early April after the switch started to feel as if it was overheating. Christy confirmed that the socket needed to be replaced. While the new socket was likely 'better' than my original, the flat plastic turn switch was (a) aesthetically not pleasing as the mate has a brass turn switch and (b) was not useable when laying in bed (literally, had to get out of bed to turn the lamp on/off). A little back-and-forth, some education on sockets/wattage that I didn't have prior, and legwork by Christy -- she was able to pinpoint a socket that was aesthetically close to the original, and worked better for my situation -- and I'm thrilled to have my lamp back home as good as new (possibly, even better). I am equally thrilled to have a relationship with a local, family-owned business I can trust to do the right thing. Will not hesitate to bring future projects to Quality Lighting and Accessories.

My grandmother got me a seven bulb, Moroccan lamp that is 5 feet tall and it is one of my most…read moreprized possessions. Unfortunately, when I was moving, the lamp was damaged and every time I plugged it in it would pop a breaker. I called reward lighting and they were so kind and helpful. Not only did they rewire it and replace the lightbulbs in the sockets, but they added a weight plate at the bottom for more stability so it would be more stable (which I did not even ask them to do). I was treated with kindness and respect and they got my lamp working again and went above and beyond my expectations I will be coming to this business exclusively for all of my future lighting needs. Thank you!

We had a 2'6" carved wood lamp from my late parents-origin unknown, but definitely nearly 100 years…read moreold. The wiring was defective and we removed it before transporting it to Florida. Reward Lighting helped rewire it and to find a suitable lampshade and finial (gifted by them!) at a very very reasonable price. They carried it (heavy) to and from the car with smiles. The first lampshade didn't look right when we got home, so we called and they said come right on back. We made a successful exchange with their expert advice on size! I loved this place. It is in an industrial area but the care given to our precious lamp and US was above and beyond. You won't be disappointed going there. Hurry, what are you waiting for?

Laura Levitsky met us soon after we walked into the wonderland of lighting. I mean it. I shopped…read moreonline with my husband so by the time we walked into the store, we recognized the styles we saw on luxury design sites, etc. We were delighted by the choices so it was great to have Laura give us a tour. She left us to shop on our own when she saw we were dragging one another from fixture to fixture! We turned the corner and as soon as we saw it we knew it was THE one. The store was closing so we returned the next day, still in love with the light, and ordered it. Laura explained the details about the Austrian crystal and quality of the Tomia 'Ellie' fixture. We were so excited that we floated out of the store and returned 3 days later to pick it up. The guy at the warehouse behind the building was super nice and helped load the enormous box into the backseat. The day after we got the fixture, Marvin from My Electrical Genie installed it and we all stood back in amazement. The fixture is even more beautiful than when surrounded by all the other fixtures in the store. It is exactly what we wanted - contemporary, crystal, linear with curves and bright. Done. One store and one knowledgeable, smart and friendly salesperson equals a new fixture that lights us up!

We were replacing a number of chandeliers after a major renovation and also needed a fan. We went…read moreto several stores, but needed to bring in gold accenting and upscale look without being modern. We bought 3 chandeliers and one fan. Beautiful Things Lighting had the most aesthetically pleasing and quality items without 'breaking the bank' or being too modern. Kathy Caldwell, our liaison at the store, was wonderful. As we discussed various items, she was able to quickly hone in on what we were looking for. Even the final price that we were able to pay was on target and in budget. I recommend at least seeing what they have and speaking with a consultant.

I have used them twice. Very reasonable and very responsible. Highly recommend them.read more

Paul and his assistant came right away and were extremely honest when our repair turned out to be…read moreminor. Highly recommend!

horrible customer service and virtually no lighting in the store. Today's receptionist was beyond…read morerude. I'll buy anywhere else!

This is the second purchase we've made from Ferguson. We're buying mealy stuff. As a rule, whenever…read moreI touch something and it breaks and I have to buy a new one, I'd like to enhance it. For some reason, the representatives never informed us that the model we were getting to replace our 20-year-old dishwasher was actually a worse model with a less effective screen and absolutely no smart home connectivity in 2025. For an $1,800 dishwasher, that's incredibly disappointing. Now I've got a new dishwasher that's less intelligent and less useful than my old one, and I'm confused that nobody at Ferguson thought to mention that for only $100 more, we could get a much better solution. I expected better advice from them, so this experience has been very disappointing.