A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

I would like to thank the guys at Megawattage, I have a Pediatric facility Tender Care Centers, Inc…read morehere in Fort Lauderdale and our generator went out during Hurricane Irma. I called them on Tuesday and they were so nice and polite. They were here by Thursday and fixed my generator. Nothing but a professional company and I would highly recommend. Thank you Megawattage.

Lost power during a thunderstorm. I had guests over for the evening and needed the lights back on…read more I called Megawattage, and they came right over with a portable generator and powered up my house right away. Thanks guys.

There are some negative reviews, but they are not from South Florida. I have had an excellent…read moreexperience with this company. I went through the Costco rebate program about 4 years ago and , recently had an electrical outrage for about 5 minutes. The generator did not turn off after the electric went back on. It was after hours and a service man came, shut off the generator and said he would be back to replace the switch the next day. Great service!

Horrible experience, they installed my generator without getting final approval from my HOA. Also…read moreI was promised a savings if I just used one electrical box, so I did. I never got the refund and I have called for the past year and a half and the owner never returns calls. Stay away!!!!!!

Amazing, under new ownership,very honest,reasonably price & quick turnaround…read more Very experienced & knowledge, give him a try, nothing like previous owner.

I took two weed eater to get minor repairs one needed a fuel line replaced the other needed a head…read moreput on it he stated he would have them ready on Saturday told me the fuel line job will be 45 dollar's and he would call me back on the pricing of putting the head on the other one so that i would know how much to pay him on Saturday this guy never called me back on Friday to tell me he could fix the 2nd weed eater(strike one)so i showed up at 9:30 Saturday he acted like he did not know who i was (Strike two) After i reminded him what he told me he said i did not tell you that (Strike three) so i am writing in this review on him for very poor customer service

My electricity kept flickering and going out, and after four separate visits from FPL, they kept…read moreinsisting the problem was on my side. They never fixed anything and left me frustrated and worried. The day after Christmas, I called Perfect Electric and they had a technician, Brian, at my property within two hours, which already impressed me. As soon as Brian walked in, he diagnosed the issue in about five minutes, it turned out the problem was actually FPL's fault and the meter needed to be changed. Brian clearly explained what was going on and confirmed that nothing in my house was causing the issue. He was professional, calm, and clearly very knowledgeable. To my surprise, he wouldn't even charge me for diagnosing the problem. That level of honesty is rare and deeply appreciated. This company is honest, quick, and truly looks out for the customer. If you are having electrical issues and getting nowhere with FPL, call Perfect Electric and ask for Brian, you will not regret it.

I used Perfect Electric multiple times over the years and always had a great experience. When a new…read moreelectrical issue popped up, I decided to give them a call. I set an appointment for 2 weeks out and the gentleman I spoke to said he'd call the day before to confirm. The "day before' arrived but I didn't receive a phone call. As we approached the afternoon, I called up to see what was happening but only got a voice mail. I left a message and hoped for the best for the next day. On the day of the appointment the guys were a no show. My wife called up and got a hold of someone who had no idea about the appointment and in general sounded very confused about the schedule. He said he'd call us back with an update but never got back to us. We called one more time and got the voicemail again. At that point I just gave up. One star for Perfect Electric. Not reliable and not responsive. Wouldn't recommend them at all.

Good work, and good follow up. I would definitely recommend Mr. Sparky. John York is a great…read morecoordinator as well. Eddie does a great job as a Mr. Sparky employee.

Have a broken 2x20amp breaker for my pool pump. My appointment was scheduled from 2pm-6pm, received…read morea call at 10.15am that there is an earlier appointment, I called back at 10.30am and was told technician will be there in 30 min. At 12.15 I called back and was told the technician will call me. At 3pm I called again and someone was trying to figure out what is going on. At 5.50pm I received a call the technician cant make it. Now they want to re-schedule. Why would I want to repeat that experience? No thank you

Very competent and fair affordable rates, good service, I've been a customer for over 10 years.read more

Went to start our, Generac Generator as Hurricane Mathews was approaching and it wouldn't start…read more Found a company that fixes Generators,I took it to them on Monday, they called Tuesday morning with the price to fix it. Wednesday Morning they called,said it was ready to my surprise. They had Rebuilt Carburetor,did tune up,and oil/filter change,did a/c load test.... I put some more gas in it, fired up on 1st pull,purrs like new,very happy with there service,and before the Hurricane Came..

I came from Miami to pompano with my generac 3300i won't start, Brian in 30 minutes fixed the…read moreproblem. Very professional and knowledgeable. I strongly recommend. Thank you Brian.

Brian was on time, professional and identified the problem while taking the time to explain the…read morenature of the repair. He had to order a part, he returned and fixed my generator when he said he would. I was impressed by Brians efficiency knowledge and performance. I absolutely recommend using this business.

Great shop and a great owner. He is an actual marine mechanic and is certified in several lines of…read moreengines. Honest and trustworthy. He is always willing to help or even offer advice if needed.

Great shop. Great owner. Great service. Lots of nonsense in the marine industry these days,…read morethankfully there are exceptions. Joel and Great Outboard are one of those exceptions! And btw, I'm a tough business reviewer (look at my other reviews...), but Joel rocks. Total no brainer if youre anywhere in South Florida and need an outboard or service on your outboard.

This is the worst Electrical Co Ive worked with. They rip you off, don't complete the job, hold…read moreyou hostage. They put in a new Junction Box and didn't give me the new label for each breaker. DO NOT HIRE THESE PEOPLE

Came the same day and fixed all issues I had. Strongly…read morerecommend his services. Price was very reasonable.