Absolute garbage customer service. The guy came out of the back room loudly belching and acts as if…read morehe doesn't want to be there the entire time. I literally drive 10 miles away to avoid this location.

I went into the Bristol, CT store tonight with a problem after an update and Austin and his…read moreco-workers were wonderful, helpful and fixed my problem quickly. Charise

Our experience here was awful. We went to the store today for help with activation on my dads new…read moreiphone because we were having issues (it was trying to activate his iphone with the wrong number). The lady working there was rude and belittling. She said she couldn't fix it because we pre ordered the phone from apple and only apple could fix it. She made no attempt to troubleshoot and implied it was our fault this happened (we should have bought from ATT instead of apple). We went 5 mins down the road to the other ATT store, and the rep there fixed our issue. We didn't have to go to apple at all like the lady said at the first store. Very rude and incompetent.

Came in looking for lightning pin adaptor, after a couple of previous stops were out. I wanted the…read moreactual apple product, so came to this place as a last resort without having to go to the apple store in Westfarms mall. I was super glad they were stocked, the store had a wide selection of products, like otter box for iphone 5, and for the ipad mini as well. The staff was very helpful, quick to assist me in my quest, and didn't leave me wandering around aimlessly for any period of time. Will definitely come back here again.

Went in on a Saturday to buy two phone batteries and there was only a Sprint employee on duty. We…read morewere told the Radio Shack employee took a brief 30 min break and so there was no one there that could cash us out. So on a Saturday when people are out shopping there was no one who could help us? Incredible!

If customer service was the measure this store would have been closed long ago. I would not shop…read morethere again even it stays open. Their return policy is a sham. If I could give it zero stars I would.

Joesph from this store went beyond to restore my locked out iPhone 14. He took over when technical…read moresupport left it hanging. I will send all those who want things done correctly to Joesph. Thank you kindly for your professionalism your courteousness and for the great service you provid.

Customer service severely lacking not customer centric at all. Barely anything out on the floor for…read moredisplays and treat customers like they are on an assembly line. WOULD NOT RECOMMEND

I am not normally one to write business reviews, but I felt it was important to write this one. I…read morewas experiencing an issue with my MacBook Pro laptop. The battery was not holding a charge. I brought it into AAT for an opinion and it was determined that the battery had reached the end of it's useful life. They offered me three choices of battery from economy to best. I chose the best option as I have loved the laptop, I bring it on all my travels and it functions flawlessly. During the repair, it was discovered that the battery management module had failed. The repair took longer because they needed to order a module and replace it to make sure the problem was completely repaired. I understood and waited for the repair to be completed. When the repair was finished, I went to pick up the laptop expecting to have to pay, at a minimum, for the needed part. I was told that there would be NO CHARGE! I actually tried really hard to at least pay for the part, but they said NO, it is covered under the battery repair and that it was their policy to cover the issue. I was shocked, but happy at the same time. It is rare in today's business world to see a business stand up to their work where it would have been very easy to give me a bill and say, sorry it's your laptop and your problem. They did not!! When I returned home and began daily use of the laptop, I discovered another problem with the power/battery operation. The laptop would only turn on from a powered off situation, if the charger was plugged in. I returned it to them and they fixed that problem.....once again, without a charge! AAT was more than fair with their pricing and service. I highly recommend them for any electronic repairs you will need. I would give them 10 stars, but Yelp only goes as high as 5.

From the owner: AAT All About Tech is your trusted local expert in tech repair and digital solutions, proudly…read moreserving Meriden and Bristol, Connecticut. With years of hands-on experience, we specialize in fast, affordable, and high-quality repairs for smartphones, tablets, laptops, gaming consoles, drones, and other electronic devices. Our certified technicians are known for handling complex issues like motherboard repairs, micro-soldering, water damage recovery, PlayStation and Xbox HDMI port fixes, iPhone screen and battery replacements, and more. We also offer advanced services such as data recovery, software unlocking, and mobile device management (MDM) bypass. At AAT, we’re not just about repairs—we’re about restoring your connection to the tech that matters most. With a commitment to customer satisfaction, transparent pricing, and same-day service on most repairs, we are your go-to tech solution center in central Connecticut. Now with two convenient locations in Meriden and Bristol, we’re here to keep your devices—and your life—running smoothly. Your device. Our priority. All About Tech.

One of the experienced Distributor for prepaid cell phone connections. 24X7 customer service,…read moreoverseas call center, tech support etc.

From the owner: Wireless Shop has evolved as the leading master agent of more than 23 prepaid MVNOs in the USA. Our…read morepresence extends to almost all the states in the US, focusing on gaining a large dealer base to increase market share, provide reliable inventory, personalized attention to our dealer partners and commissions. From our new 32,000 sq. ft corporate headquarters in New Britain CT, we are fully equipped to handle any work load. Today, nearly 100 people are employed by Wireless Shop.Our business model focuses on supplying independent retailers the best products delivered on a simple and reliable basis. Wireless Shop has an undisputed reputation for honesty, timely commissions and customer service.

The Spanish girl that works there has a nice NARGUS ! And speaks spanish very well. Great placeread more

From the owner: For 35 years we have been your one stop for all prepaid plans, international calling plans,…read moreunlocked phones, phone and computer repair services! We carry many unlocked phones for sale, screen protectors, cases, chargers, cables and accessories. We also offer top of the line phone, computer and game console repair services. We carry hundreds of parts in stock for many devices, allowing us to offer same day repairs on many phones!

Just drive to Southington, West Farms Mall, use their awful website or app, or call 611 if you're a…read morecustomer. Or get Verizon and maybe you can actually get service along with decent customer service.

The employee all of them are rude. I went there to get two phones turned on. First they tell they…read morecan't keep the trade in phone which T-Mobile said they could to which the employee said why does corporate keep telling customers that hun it's because it's true. Ur T-Mobile store is an authorized dealer ur not a real T-Mobile company so you talk to no one in corporate except when you call for customers. The associate told me to go get better service so I did and at a real T-Mobile store where they kept the phone and gave great customer service. Not like this store full of rude employees oh wait there not a real T-Mobile store just an authorized dealer not a real T-Mobile store. Best advice I can give anyone DON'T buy anything from an authorized dealer customer service will give you the biggest problem. I've been there hence why I don't. If I would have known I would have never even walked in the door. T-Mobile is about the customer not about wrong information employees or employees that think they know it all or about employees that think that me asking them to do their job is a problem and complain.

My iPad Pro was having a difficult time installing the new iOS 1 5.0.2 for reasons passing…read moreunderstanding. At about 10 o'clock last night I managed to schedule an appointment with the Apple store at Westfarms mall in West Hartford Connecticut so that a tech could look at it in person. My appointment was for 5 PM today. I got there a few minutes ahead of time and was greeted pleasantly and asked to sit down and they would be with me in a few minutes and they were. A technician asked me several questions about the problem, seated me at the table and said he would be right back. He came back with his Macbook, connected up my iPad, put it in DFU mode, and in less than 30 minutes I had ios15.0.2. Through the process he showed me how I could've done this at home if it ever happens again. Terrific job by great people at the Apple store!

Never came here for service and left feeling good about Apple or this particular store…read more Came with dead pixel issue on the phone and they refused to replace the phone even though it is under warranty. Rep wasn't particularly polite and his approach was sub. Store reeks of weed smell. I am reconsidering my 15+ years relationship with Apple products. All of the sudden Samsung and Android are looking a lot better to me.