I don't know why anyone has a bad thing to say about this place. Pricing is a Chicago issue. I just…read morehad the best experience with Bud Tender Jamie/Jaime (she gave me her name but I didn't see the spelling) I told her what I wanted, and what reasons. she suggested options and found me the best price available. The servers here are rockstars, and while jumping the border is cheaper, it's got nothing to do with the staff here. Give Jamie Jaime a raise. Heard

This is a great dispensary, however, they are constantly dealing with inoperable technology such as…read moretheir debit machines. I would say their debit system is down at least once a week over the past few months. The staff is great and apologetic but the debit situation needs a long term fix. The selection is excellent and prices are also very reasonable. Make sure to order online because their software is very slow at the location which will make your visit longer.

Olga is very much amazing. She is the owner of the store and very helpful. I've visited her more…read morethan a handful of times and she's not only knowledgeable but passionate about her business and it shows. She is a kind wonderful soul that deserves more recognition and I hope her business continues to grow and flourish because she truly values each person who walks in and makes genuine connections with them. Thank you so much for making my day brighter !

I'm really happy I went with this store because the team is very knowledgeable and helpful and I…read moredidn't expect their prices to be so low! I'm battling with a lot of inflammation and a stressful job. The roll on helps me with my back pain and sometimes in the middle of the day I put it on the bottom of my feet because my job requires me wearing heels and the goji cacao tincture helps me to get rid of all the stress accumulated throughout the day, its potency level is exactly what I was looking for, and the taste is surprisingly amazing.

Tom the owner helped me pick out my first plant to grow outdoors and was really friendly and…read moreknowledgeable. Rather than securing a same day sale, he recommended I come back in a few weeks for warmer weather.

Always close. They never open during the business hours they're suppose to operate. Don't answer…read morephone calls either. Bad customer service.

Random visit to see what glass they sell. Have been on the lookout for a replacement "Gandalf"…read moresince my OG sustained an irreparable fall which crushed me. A gandalf pipe with length and "feet" to keep them table stable are hard to come by. Despite the low cost to create, such pipes can carry a pricey value. The storefront is exactly on Touhy ave across the street from Target. The strip mall it's located in has just a few feet of gravel/ sand as parking. Best if you can back into a perpendicular park spot. As the other reviewer stated, backing out onto Touhy ave at any time can be tricky. This address is a short ways from the nearest intersection and oncoming traffic from either direction can by tricky to deal with. The attendant working the other night was named Edwin. Cool gent. Knew his stuff, no bs or up-selling. We spent time chatting about a variety of unique, newish styled pipes, bongs and recyclers. Pricing was from affordable to industry norms. Unless a piece is truly unique I try to keep my spending to thrifty. *Protip, in glass shops always see if they will price haggle. I mean, why not! Here, they will allow for some if you are crafty. Through our conversations and his willingness to show me a few more selections I ended up purchasing my first glycerin encased & a uniquely decorated long pipe as well. Glycerin encased pipes and bongs are hitting the market with a quickness these days. The reason being, that gel like, non-toxic glycerin substance, can be frozen or cooled and will hold a low temp longer allowing for a smooth cool hit. Not all glass is created the same and plain glass smoking pieces are known to break while in the freezer. Whichever piece you decide on, always inspect the merch. Ensure that it works for you, that you understand how to use and that cleaning will be simple. The store attendant should know enough to explain all of these integral details with you. Most glass shops have a common rule posted at the door which indicates, once you buy, absolutely no returns. Of course if you become a store regular, sometimes owners/ attendants may be lenient if there happens to be a factory defect. But like any merch which you plan to purchase, requires you the user to properly inspect that piece before leaving. Due to the experience, wide selections and pricing, I'll check them out again in the future.

The place has really friendly and knowledgeable staff. They have never been out of stock of what I…read moreneed. They seem to have a lot of stuff that I do not want as well, so I suspect that you will find whatever you are looking for unless you are looking for an 1800s opium pipe from China or the like. The prices seem on par with what I was used to prior to switching to this shop as my go to place. There is parking in the front and street parking on the closest side street. I always choose the side street (watch out for the pothole on the corner) because backing out onto Touhy does not seem like an overly safe thing to do.

The young guy always overcharges me! The owner tho charges me the right price! I only go here cuz I…read moredon't have a car and it's the only one within walking distance

Guy working was not chill or friendly (june 23 2024) also they lock up and close at 10:55pm rather…read morethan 11:30 or midnight. And the guy wouldn't sell me a pack of blunts on debit card. He told me to buy three. I said ill just wait till the morning when lit glass n vapes opens because their blunts are $1 and they arent cheapazzes who require some ghetto card minimum (ik i seem cheap not grabbing the 3 packs but i didnt want 3 because he only had trash flavours) so as for selection, trash. Value? Non existent. Go to Lit its lit lmfao

The coolest idea everrrrr!!! We had 3 fruit hookahs delivered to the house. The flavors were…read moreamazing and we were shocked how long they lasted!!! Came with these cool plastic light up hookahs, 2 hookah hoses each, a lighter, self lighting coals and grapefruit juice. Quick delivery. Highly recommend.

Best hookah in the Chicago area I've been a loyal customer since they've opened up and always had a…read moregreat time shopping here for my hookah needs 3abed is amazing he takes his time and makes sure my bowls are always fresh and taste good

This place is known for selling fake vapes and broken vapes. Do NOT recommend…read more It have been atleast 10 times where I have bought a 7500 hit vape and it dies the following day or the next day. The customer service is extremely bad and poor even when you show them proof and open it on the spot they will not let you switch out or reimburse you. Once again DO NOT recommend

Large selection very friendly and helpful staff and great prices! Couldn't be a better vape shop!read more

Every team member at this location is personable, helpful, and fun to talk to. I love asking for…read morerecommendations; they know their product well. Skyler and Cait - shoutout to you both! I got a new strain I absolutely love and they both told me about it. I don't go anywhere else!

I was three stops away on the bus when my phone alerted me that nuEra was closing soon. My guests…read moreand I were in shock. We were so close to the business. I called and was connected to someone at the store. I stated I had traveled far to come and get medical marijuana, I knew what I wanted and could pay over the phone that I would be there within the next two minutes max. The person on the other end of the line asks if they can do that and I hear people yelling NO! And conversations. He comes back to say no, because they closed their registers earlier than the listed time of closing. All registers were fully broken down by 3:30 pm. They were listed as closing at 8pm when I spent over an hour traveling there. I was in the weather they were closing over. This is Chicago. It snows in Chicago. It's upsetting that they would treat a disabled person with a medical condition this way. It's apparent they don't want my business.