Dutchess really stands apart from other dispensaries. I love the staff and ambiance of the store…read more If you are in a budget there are plenty of deals and discounts available and staff is really good about letting you know what those sales are. Manny was my favorite bud tender. Very friendly and knowledgeable about the different products. A genius at pairing you with the right product for treating physical symptoms. I never get a bad recommendation!

Sold me a vape pen that did not function. Did not answer…read moreemails to their own contact on their website. No returns, so I was basically cheated out of money. Zero customer service. BUYER BEWARE!

This dispensary is quite cute and has many great deals (and I heard coupons can be found in the…read moreback of your Jewel receipt from Village Crossing). They only have 4 screens for shopping though. And while we were there my husband managed to freeze 2 (thank goodness I ordered before him). But they were able to help him out and correct the issue as I lounged is a retro car couch.

Friendly and patient staffs The atmosphere here is very…read morewelcoming and fun. It was my first purchase of low satica with cbd products They got some goodies on sale varies week by week i think My first trip to dispensary- the staffs were very patient and knowledgeable with me. Thanks!

I don't understand how a cart can be $17.00 but then my total still adds up to $30 or almost $40…read morefor a half gram cart overly scamming while at bud and Rita's u get a cart for $17 you pay $23 that makes more sense don't go their they overly scamming

Great dispensary, great staff, great bud. However, it's getting 3 stars for me because they only…read moreaccept cash right now, and it's been like that for months. And even when they didn't accept only cash, they don't accept Apple Pay. There are plenty of dispensaries that do.

Great place and hospitality. Always help you out with out a problem:) shoutout to to the cashier…read moreElias

I know how the negative reviews always say, "I wish that I could give negative stars..." I'll be…read moreunique & say, "I wish I could give MORE than 5 stars." I've been coming to you guys since pretty much after you opened. I've ALWAYS had a great experience, with everyone. I've never left a review. Now I will, BUCKLE UP!!!!!!!! Today Mr. Jon Edwards assisted me. He's a GREAT person. He's a TERRIFIC sales person!!! PATIENT, knowledgeable, helpful, friendly, courteous, proactive, etc. Earth Med has a gem. It was almost like I had a friend that listened to what I was "searching for" & guided me the right way! THANKS JON!!!!! You're the BEST!!!!!! As I was leaving this evening, I commented, as I was leaving to the four attentive & polite individuals in the "entrance lobby", security folk, I imagine, how great my experience ALWAYS IS when I walk through your doors. JOE, who's a security person was very helpful with identifying Jon, because I just wanted to leave a good review for him. Were it not for him, no one would be reading this review. HE'S another gem. If I had my say, I'd give JON & JOE, raises!!!!! But NOW, I want to leave a GREAT review for your store, PERSONNEL, and your ENTIRE operation. You've got GREAT employees. You've got a GREAT location. Easy to get to. Easy to access. Easy to park. Easy & not pressured experience. It reminds me of the "old days". You could go into a "brick & mortar" store. Talk to REAL humans. Get the product you sought. Leave and feel that you had a GREAT shopping experience. You guys are GREAT!!!! Like some muscular guy said in a movie a LONG time ago....."AHHLL BE BACCHHH!!!"

Of course the budtenders are friendly and knowledgable, but that's to be expected, really. What…read morematters even more to me than that is the fact that they have a decent inventory, and a very good, simple, functional website & e-commerce system. I just switched to Consume from MedMen in Evanston, and the difference is like night and day. (No offense meant to MM's budtenders.)

Have been here twice it's not a very welcoming place to go to. The staff is very rude and not very…read moreinformative. I took my business elsewhere. They need to be educated on customer service.

My dad picked me up from the airport and needed to stop to get his supply!…read more He loves this location! Jessica was a huge help, and we appreciated how convenient it was to create our order! Cool spot! Recommend

Deceptive sales "false reference pricing" on a lot of their products. Deals are still ok for IL so…read moreI don't know why they need all the trickery and deception. One of their budtenders who's name is T is also very unwelcoming and needless to say was of no help when I inquired about a 510 battery I had recently purchased from them that I was having issues with. I don't know why it's like that because every other budtender has really been super chill. Security guard is also awesome. Disappointing

Great place to visit. Budtenders are knowledgeable and friendly, I had an awesome experience ,read more

Brianna was fantastic with the recommendations she offered me. I picked up some dabs she…read morerecommended and they smoked really good! Would definitely come back for the flash deals too!

Nice people, easy parking and reasonably priced. I will be going back…read more Hard to miss the building lol

Matt was incredibly helpful from the moment I walked in. Super knowledgeable, friendly, and took…read morethe time to answer all my questions without making me feel rushed. He gave great recommendations based on what I was looking for and made the whole experience easy and comfortable. You can tell he genuinely cares about customers having a good experience. I'll definitely be back because of his excellent service!

Opened August 2024. We were driving down Harlem Avenue and…read moresaw this dark green painted building with Green Rose Dispensary sign. We turned around and went back for a closer look. The drive thru remains from when this building was a bank... perhaps in the future it will reopen ; ) We were welcomed by Adrian at the front desk, then Ash inside along with some other friendly Budtenders and later Brian on the phone. Everyone working here does their job exceedingly well. Highly recommended.

First time trying this place met Tony excellent customer service very knowledgeable great place!read more

For starters, if my allergies act up as soon as I get inside of the store, something needs to be…read morecleaned. It was always in way less than pristine condition, and as if it couldn't get any worse, the bathroom was always out of order, so it's not like I could blow my nose if I wanted. I usually came for energy drinks like Bang and other things, but with a disgusting sign like the one they had, there was no telling what the drinks themselves had actually been in contact with. I brushed it off once or twice, washing the tops of my cans off when I got, but I got tired of doing the store's job for them. To top it all off, customer service was generally unpleasant and downright horrible. One particular guy I remember being there was someone named Dean... Never gave me a straight answer as to why the bathrooms were ALWAYS out of order. Not to mention he was extremely rude to me and many people around me... I wouldn't dare step into this place again. I'll be getting my vitamins and whatnot elsewhere.