Well, we came today to give it an another try since they still had one of the bikes we wanted and…read moreit was a completely different experience. I asked Greg Bumb for help and he immediately left what he was doing and well... I bought the bike so yeah, I guess this time was way better and I'm actually a bit impressed of how fast they assisted my husband and I so thanks Greg for your help.

I have to say this was by far the best experience I've ever had when making a purchase. Hilary was…read moreamazing straightforward and honest. I came in already knowing exactly what I wanted so all I had to do was the paperwork. That process was maybe an hour if that. I have to give them kudos because I was surprised when I got home to see a full tank of gas. They have a wide range of motor cycles, ATVs, street bikes, side by sides, and jet skies.

I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

The owner Ray and Angela are amazing people super helpful and go beyond to take care of their…read morecustomers. When we bought our Indian we didn't just get a bike we got a family. They truly care about their customers and your family. Wonderful business ran by amazing people. I highly recommend them you won't be disappointed.

Mike was really helpful with my purchase for my kids first dirt bike. Really friendly and…read moreknowledgeable, I will definitely come back for my next purchase.

There aren't many dealers around like Cycle Stop any more. There is more knowledge between Mike…read moreand Jan than the rest of county's dealers combined. I have to laugh at the guy from Pebble Beach with the one star review. This isn't the peninsula, bro, if you need something you need politely ask. This shop is a no-nonsense, old-school shop. They don't have a ton of inventory, but if it comes from Honda, these guys can get it for you. They also can get stuff through the typical distribution channels that supply all the other shops. I just wish Honda made a bike I like, but thats another story. For now I use Cycle Stop for ALL of my moto needs, Honda or not. We're getting a Trail 125 for the wife this year and Mike will be the only guy I'd get it from. My only issue with them, is that I always plan to stop in for some Motul800 and wind up talking to them for an hour. That gets me in more trouble than the spending.

Salinas Motor Sport gave me a great experience, but I have to be honest -- Adrian stood out the…read moremost. Not only was he helpful and professional, but the man is straight-up handsome. He's got this strong, sharp horse-jawline that you really can't ignore. He was respectful, easy to talk to, and honestly made the whole visit a lot better just by being there. Great customer service and great energy overall. Definitely recommend this place -- and shoutout to Adrian for being an absolute standout.

I Called to try to reach the parts department to ask and see if they had a part in stock or could…read moreorder one for me I stayed on the line while it was getting me connected to someone a lady answered said "it's" and then I heard her slam the phone and it next hung up I don't know if they just wish for people to show up instead or don't want to help people out at all?

This place used to be great when the original owner was around. I came back here a couple years ago…read moreto get my Multistrada forks rebuilt because they were leaking, and the forks ended up leaking again only a couple months later. I went to the dealership to get it looked at, and they said Evolution didn't change the bushings, and photographed damage to the coating on the fork tubes where they go inside the legs. Now the forks start leaking every couple thousand miles. I can't prove this damage happened because of Evolution, but the dealer realized he should take a picture of the fork tube, and Evolution's mechanics or technicians apparently didn't. Either way, it's not worth bringing a bike here again.

Had so much fun and staff is amazing! Will for survey be back. Shout out to aries!.......read more

E-bike repair services are not offered at this shop. It's quite inconvenient because they are 1 of…read more2 bike shops in town. Gears and disc brakes the same whether on a regular bike or an e-bike.

I thought I had been a good loyal customer, I brought my HD to this business for oil changes and…read moretune ups for a few years. I've referred other riders For services also. I rode my bike into this business one day for an oil change and to do a service. my HD has always ran very well, I've always taken very good care of it. . I had a nice ride to Big Sur a couple of days earlier. It ran very well . A couple days later when I pulled up to a light, all of a sudden, it started cutting out A bit. I rode my HD to this motorcycle repair business, little did I know I would never get to ride it again. The worse thing I ever did was take it to Cycle Imagery. I knew something was wrong when the guard lady on the phone said my bike wouldn't be ready. Joe wasn't sure what was wrong with it. She seemed very guarded. After 4 days I called again. I could tell she was lying and trying to hide something . Weeks went by, no communication. Joe kept it for over 6 weeks, never called or tried to explain, always having the lady say he wasn't sure. I would stop by and he would avoid me. It was all very strange. I could tell something was wrong and they were hiding something. Then he called for me to take it somewhere else . After he just let it sit and rust away for a couple of months Out back in the shed shop. Said he couldn't fix it. It should be taken to a HD dealer. No real explanation of why. He even charged me over $1500 to destroy it. I had it towed to a San Jose HD mechanic who called me right away to tell me my gas tank was broken and leaking gas and he couldn't work on it. He could probably fix the bike but now it was to dangerous To work on. He said someone tried to repair it with failed JB Weld. ( wow!) He couldn't believe I was charged over a thousand dollars and my bike was destroyed. And I wasn't even told anything. Joe at Cycle Imagery didn't want to fix it because it has a custom paint job on the gas tank. He should have replaced the tank and matched the paint at least. Now it can't be ridden at all. Its to dangerous! Absolutely no communication or explanation, just a coverup full of lies! So Joe broke my bike and then tried to cover it up. Tried to hide it with JB Weld. He is a Very dishonest person To do that. He wouldn't take the blame and fix what damage he had done. Or pay to have it fixed. So now my bike just sits and rots away in the garage because Joe Destroyed it, and tried to pretend he didn't know anything about it. Now I have no bike because of him . I will never do business with this dishonest rip off ever again and I advise everyone to never do any kind of business with Cycle Imagery Joe ever. He has his staff lie to cover up his BS. The only positive thing was I was able to cancel my credit card payment so my money wasn't stolen also. I regret I didn't consult an attorney or just take him to small claims court , he definitely deserved it! Beware of this business. The owner of this scam! It's a Zero no stars! you would not expect that if you rode your nice great running custom motorcycle into a place of business for services that it would be damaged to a point that it can't be ridden . Then you were lied to. Not good business at all Joe. CF

Great dealership! The staff and sales person were very friendly and the whole process of buying a…read morecar was painless. I feel that I got a really good deal after shopping around for a WHILE! These guys really came through and I'm lucky they did as my lease was coming due and I was running out of time. Thanks so much for the great service and selling me a great car!!

Went here to check out a car they had listed on Facebook marketplace, ended up getting the run…read morearound from the salesman. Car was more damaged than what was shown in pictures, and had 10k more miles than listed. In addition he had issues with the car alarm randomly going off. After showing interest in a straight trade while communicating on Facebook, he then tried to backtrack, claiming my car was worth $700. Would not recommend going here, you're better off with a private seller or real dealership.

Great experience overall from start to finish. The entire team, from sales to the parts department…read morewas knowledgeable, professional, and easy to work with. Greg made the process smooth and straightforward, and Michael in the parts department were so helpful and on point. Everyone was friendly, efficient, and clearly knew what they were doing. Definitely a 5-star experience. Highly recommend.

I've always had excellent experiences with these guys. I've bought two motorcycles from them now,…read moreand the service and attention has always been top notch. Everyone, from the sales to service and parts, has always been super friendly and helpful. Their service department can get pretty busy, so it can be hard to get them on the phone, but they're usually pretty good about getting back to you with any question or concern you have. Gotta give props to Brody during my last visit. Super friendly and very attentive. Managed to turn a random question into a sale by taking the extra time to look into a specific bike I was curious about, and helping me secure it as soon as we knew it was going to be available in the future. It's very unlikely I would have bought anything at all, if he hadn't taken the extra time to do that. Good looking out man, super happy with the new bike.