On time and very sincere! I recently moved and was looking for a new technician for my bikes, and…read moreit looks like I've found one. It took a little while to get on his schedule since it's a mobile garage, but the convenience of getting the bike serviced at home was really valuable. I'll definitely be using Dave again.

Had called MPG twice now and both times was quick and easy work. First for my bike having trouble…read morestarting and second was to replace both tires on my GSXR750. David is easy to work with and communication is perfect. Price is fair and the convenience factor can't be beat. Super chill guy and works fast. Found my Go-To mechanic from the bay!

I recently connected with Ted and was truly impressed by his knowledge and passion for what he…read moredoes. He has years of experience in the motorcycle industry, particularly with specialized parts and suspension, and it clearly shows. He's been generous in sharing helpful advice and insights with my fiancé and me, which we really appreciated. It's clear he genuinely cares about his work and the people he helps. I would definitely recommend him to anyone looking for someone with real expertise and integrity.

To my surprise, Ted Porter himself called me on a Sunday afternoon to make sure my order was right…read more Also answered many of my questions and stayed on the phone with me for 45 minutes. This is unheard of. I live in Nebraska And if it wasn't so far to travel, I would go there and personally thank him. THIS GUY ROCKS!!! THANK YOU TED

Friendly easy to do business with have used for my motorcycle needs for years great serviceread more

Love these guys! I was pleasantly surprised when I visited the shop to pick up some valve shims and…read morewas given the right sizes in exchange for the old ones for free. Justin was patient and friendly to work with, so I will be sure to return and do more business with them.

The folks here are always super helpful and easy to work with. Upfront and honest about what you…read morewill need/what it will cost. helped me get a project on the road within my budget. I highly recommend this place!

They were timely in responding to my request for a repair quote for my chain and sprockets on my…read morecbr1000rr Ordered and had parts in hand a few days later and and flexible in scheduling and taking care of my service appointment. Highly recommended!

Well, we came today to give it an another try since they still had one of the bikes we wanted and…read moreit was a completely different experience. I asked Greg Bumb for help and he immediately left what he was doing and well... I bought the bike so yeah, I guess this time was way better and I'm actually a bit impressed of how fast they assisted my husband and I so thanks Greg for your help.

I have to say this was by far the best experience I've ever had when making a purchase. Hilary was…read moreamazing straightforward and honest. I came in already knowing exactly what I wanted so all I had to do was the paperwork. That process was maybe an hour if that. I have to give them kudos because I was surprised when I got home to see a full tank of gas. They have a wide range of motor cycles, ATVs, street bikes, side by sides, and jet skies.

E-bike repair services are not offered at this shop. It's quite inconvenient because they are 1 of…read more2 bike shops in town. Gears and disc brakes the same whether on a regular bike or an e-bike.

I thought I had been a good loyal customer, I brought my HD to this business for oil changes and…read moretune ups for a few years. I've referred other riders For services also. I rode my bike into this business one day for an oil change and to do a service. my HD has always ran very well, I've always taken very good care of it. . I had a nice ride to Big Sur a couple of days earlier. It ran very well . A couple days later when I pulled up to a light, all of a sudden, it started cutting out A bit. I rode my HD to this motorcycle repair business, little did I know I would never get to ride it again. The worse thing I ever did was take it to Cycle Imagery. I knew something was wrong when the guard lady on the phone said my bike wouldn't be ready. Joe wasn't sure what was wrong with it. She seemed very guarded. After 4 days I called again. I could tell she was lying and trying to hide something . Weeks went by, no communication. Joe kept it for over 6 weeks, never called or tried to explain, always having the lady say he wasn't sure. I would stop by and he would avoid me. It was all very strange. I could tell something was wrong and they were hiding something. Then he called for me to take it somewhere else . After he just let it sit and rust away for a couple of months Out back in the shed shop. Said he couldn't fix it. It should be taken to a HD dealer. No real explanation of why. He even charged me over $1500 to destroy it. I had it towed to a San Jose HD mechanic who called me right away to tell me my gas tank was broken and leaking gas and he couldn't work on it. He could probably fix the bike but now it was to dangerous To work on. He said someone tried to repair it with failed JB Weld. ( wow!) He couldn't believe I was charged over a thousand dollars and my bike was destroyed. And I wasn't even told anything. Joe at Cycle Imagery didn't want to fix it because it has a custom paint job on the gas tank. He should have replaced the tank and matched the paint at least. Now it can't be ridden at all. Its to dangerous! Absolutely no communication or explanation, just a coverup full of lies! So Joe broke my bike and then tried to cover it up. Tried to hide it with JB Weld. He is a Very dishonest person To do that. He wouldn't take the blame and fix what damage he had done. Or pay to have it fixed. So now my bike just sits and rots away in the garage because Joe Destroyed it, and tried to pretend he didn't know anything about it. Now I have no bike because of him . I will never do business with this dishonest rip off ever again and I advise everyone to never do any kind of business with Cycle Imagery Joe ever. He has his staff lie to cover up his BS. The only positive thing was I was able to cancel my credit card payment so my money wasn't stolen also. I regret I didn't consult an attorney or just take him to small claims court , he definitely deserved it! Beware of this business. The owner of this scam! It's a Zero no stars! you would not expect that if you rode your nice great running custom motorcycle into a place of business for services that it would be damaged to a point that it can't be ridden . Then you were lied to. Not good business at all Joe. CF

I came in here to get emissions stickers put on my motorcycle. This can only be done at Husqvarna…read moredealers. There are not that many husky dealers in the bay area so I'm fortunate they are near me in the south bay. I worked with TJ and it was super smooth to get this all done. he took photos of my bike and proceeed to create a ticket with husqvarna USA. exactly one week later I got a phone call to come in. He was kind to put the stickers on my bike in the proper locations. The thing to note here is that this is a service where they don't make money from, but simply to help out motorcyclists. I appreciate their efforts!

As a habitual motorcycle buyer and lifelong deal seeker, my current search for a new bike led me to…read moreThe Motor Cafe in Campbell. One of the salesmen, Dalton, answered all my messages, inquiries, and issues with professionalism and respect. Dalton helped over the course of a few days and made my shopping experience very positive overall. Zero time wasted - open and honest communication. 5 star service from sales - specifically Dalton.

RideGear's prices are very good, and they offered free shipping, but the problem is that they…read morerequire a Return Authorization number for returns -- and they seem to be unreachable, both by e-mail and by telephone. My leather jacket by Joe Rocket was too small, so I want to return it, but as of this writing, none of my five e-mails has been answered. There are so many other motorcycle gear dealers out there, I would recommend another source.

Ordered tank bag on 5/9/08. Large selection, good prices. Got an email on 5/15 saying order was…read moreshipped - although it should not take 4 business days to process a 1-item order that was allegedly in stock. As of 5/27 I still haven't received it. I've called every extension they have and have not gotten one live person to answer. At this point I have no reason to believe they are actually still in business. If they are they don't deserve to be.

Brought my 2024 Yamaha Tracer 9 in for recall work related to the throttle control…read more End result - OMG - it's like a new motorcycle - it handles so smooth and gracefully now I regret not bringing it in sooner. They put the "sport" back into the sport touring. They did some additional tuning work with their basic service that certainly contributed to the end result. The only downside is that I had to wait 4 weeks to get the work done due to their busy schedule. Nonetheless, great work is great work. This establishment has my full and total endorsement ;-)

Went with the intention of buying a Honda nt1100 but apparently they don't allow test rides and…read moresaid I should try a different dealer to do a test ride. So do a test ride somewhere else and come back to them to buy? Strange business model. I was pretty sure I would be riding away with a new bike from them last week if I could have tried it out first.