I had a few circa 1992 toilet seats that needed replacement that I was having a hard time finding…read morethe correct match. Cory was extremely helpful and called a couple of people and sent them pictures of samples. He was able to narrow down the correct color and we had a perfect match. Excellent customer service and will definitely go again for bath and plumbing needs.

I recently bought a kitchen faucet and a bathroom faucet (both Kohler) and was very happy with the…read moreadvice given by Dave and Diane. The Kohler products have really fine quality.....comparable, in my opinion, to the Grohe products. I would return for their quality products and service.

I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

I am not sure where to begin here…read more.... I called up the store back in the summer of 2013, when I thought I was ready to go with a bathroom remodel as I had a contractor lined up. I spoke to M. Moore, a lady who has been in this industry for a long time so I would assume she knows what she is doing. After a conversation on the phone and several rapid return calls (this changed... read on) I setup a loose time to meet with her on a Saturday. I got to the showroom 20 minutes late and she informed me she had to leave in 25 minutes for a previous engagement. It is what it is. I brought in design plans from the contractor and another bath showroom to help give her an idea of what I wanted. I was very specific about a few things: (1) I love a contemporary look and wanted all of the fixtures to have the same style and preferably squared shape. (2) Even though the shower was on an outside wall I wanted full coverage of water covering the 4'x4' shower floor and 18 inch bench, within. We parted with her stating she was going to do a bit of research and emailed and called me with a few ideas a few days later. Next step was to go into the showroom to see these items in person. I went in to this showroom with the thought of leaving with expert help in designing the dream master bathroom and put a lot of faith in M. Moore as I was putting a lot of money into this bathroom and wanted it done correctly. The first thing that I selected were the faucets (Grohe) for my bathroom and deep sinks (Toto). That was easy enough. Knowing the dimensions of the shower and the configuration I was shown a SPECIFIC shower system that was also Grohe and I thought it matched up pretty nicely. I ordered that as well. At the time I was told that I needed to put a 50% deposit on special order items (this will change later on) and they would be delivered without sales tax since my address is in NH. I was also told that I could break the orders up as I needed items so that I would not have to pay for them all at once but was never told that I would incur a separate delivery charge for each time the truck came to the house. M. Moore also was willing in many cases to price match to Amazon or another authorized retailer as long as I could show her the proof (this changes later as well). I saved a ton of money going this approach. Shortly after this trip to Webb, the contractor was having issues with my tile store where he was unable to get the same measurements from one time to another. When they asked him to sign on the order form he bailed. This put my project on hold but I did have these few items on order and they would be held at the Webb warehouse until needed. After several more months I found a new contractor who had dealt with M. Moore many years prior and I understand separated from doing business with her for many of the issues I am about to detail as I ran into the same situations. The falling out started when a tub from MAXX was custom ordered and aside from MAXX having the incorrect drawings on their site on where the access panel was M. Moore never informed me that the tub came standard with only one seat of jets and that it was extra money for the other seat. When the tub came out to the house via delivery they didn't call ahead as they were supposed to and when my contractor and I opened the box and saw that only one seat had jets I was on the phone immediately with Webb. They told me it was a custom order and that it was mine. After about a week of going back and forth they agreed to collect this tub and order the replacement with the 2nd seat of jets delaying my project 6 weeks. They felt they did me a favor and from this point on M. Moore was no longer returning calls, they told me that all special order items needed to be paid in full at the time of ordering, that they are not supposed to price match to Amazon because of the overhead. They was a complete 180 degrees in their philosophy. Contacted Corporate in the midst of all of this and they were rude and actually asked me "why are you bothering us." Not the appropriate way to handle a customer but I am not buying millions worth of supplies so I am expendable. Once my items were installed we noticed damage on some of them. Webb said they were not responsible and that they would not honor the replacement of goods. I would need to reach out personally to the respective vendors. Back to the shower... The water is strong pressure but since it is a railhead it only goes 2 feet. If you remember my initial meeting with M. Moore I told her I wanted full coverage of the shower so that if you were sitting on the bench the water would hit you. They didn't take any responsibility on this matter to try and help find a solution. In closing, Webb gave me a "go away check" and left me hanging with several lingering issues. It has been months and the shower still is not correct and missing parts from boxes that Webb said were NEW but were restocked still are unresolved.

Arturo was so easy to work with. Very kind person. The turnaround time was super quick…read more Communication was great. Couldn't beat the price. End product was fabulous! We are looking forward to working with him again in the future!

From the owner: We maintain a large inventory of quality stones and tiles for counters, floors walls and back…read moreplashes for kitchen, bathroom, foyers and fireplaces among other things.

Quick quality remodeling . Good workers , on time schedule. Quality materials. Would recommend to…read moreothers.

I had Matt and hit team install a new bath surround at my house. The product the use is so much…read morenicer and more durable then the ones presented by other competitors and his pricing was very reasonable. He came right when he was scheduled to and completed the job beautifully. Other then the new surround you would have never known his team was there. I would recommend them to anyone and will certainly be calling him again with my next bathroom when it's time!

The owner's name is Izzy and he used to be a cabinet maker in Brazil. He is very good at finish…read morecarpentry and he and his crew are very honest, polite and clean. They did the rehab work on the condo I bought and when there was a problem with skylight a year and a half later, he came and fixed it. He stands by his work and most of his business comes from client referrals. If you are looking to find the cheapest price, then don't insult him. If you are looking to pay a fair price for nice work, then Izzy is your guy.

We contracted with Carlos Almeida to build an addition to our house in Provincetown. When they…read morefinished, we were left with water damage to the pine floor they installed (they also had to sand and varnish twice because they didn't use a floor specialist,) insufficient heat in our new master bedroom (they didn't install a new heating duct that was included in our contract,) and several other problems that required corrections which we have still not resolved with them. Almeidas GeneralConstruction commutes to Provincetown from Westfield MA and in our experience, their work is uneven and in some cases shoddy. They have been unwilling to stand behind their work.

I worked with Chris from Cabinet Depot in Salem, NH on the design of my kitchen cabinets over the…read morecourse of last year. It ended up being a longer process for me, spanning several months, but throughout that time Chris was patient and continued to work with me as I finalized the layout and selections. He was knowledgeable about cabinet options and provided helpful input on design and functionality. He was also responsive whenever I had questions or needed to revisit certain details. In the end, I'm happy with how the design came together and appreciate the time he put into helping me get there. If you're planning a kitchen project, Chris at Cabinet Depot is someone to consider.

We met with Chris at the Salem showroom and he was very helpful. We are pleased with the kitchen…read morecabinets and bathroom vanity. Cabinets were ready on the scheduled date. We would recommend Chris and Cabinet Depot to anyone looking for high quality cabinets at a good price.

Jennifer was amazing to work with! She clearly has so much experience and expertise, and she knew…read moreexactly what to recommend to help bring our vision together. Even our contractor, who has more experience with kitchens than me, was impressed by the details and choices Jennifer made for our kitchen. We're so happy with the final result and couldn't be more pleased with her work!

Seeing relentless advertising we stopped into the Salem, NH store (9/29) to inquire about a new…read morekitchen. (We were the only customers in the store.) The woman at the front desk eventually greeted us. I did get a friendly hello from a second woman off to the right. I was apparently invisible to the guy standing working on a computer. Not a single can we help you? Granted we didn't have an appointment. My Wife and I are prepared to drop $100,000 on a new kitchen, however we are not prepared to beg for it. Discouraged, we left the store empty handed. I thought it would be easier to drop a big wad of cash. Maybe if we were dressed nicer or pulled up in a more expensive car......

We needed help hanging some large pictures in our new apartment in Exeter. Delvison and his…read moresidekick responded promptly to our request, arrived on time, knew exactly what they were doing, and did it both aesthetically and meticulously. We highly recommend them.

From the owner: Our work speaks for itself, our focus is quality and we’re here to make possible what you want…read more “we are insured”

We were looking for someone to remodel two bathrooms for the house plus some paint jobs, and are…read morevery glad to have Jonathan help us with the project. Jonathan was always very responsive to messages. Communication about the progress of the project was very clear. He made sure to confirm with us what we want and also provided good suggestions along the way. He also gave us recommendations on how to update other parts of the house. During COVID, Jonathan and his team followed the proper measures and made sure there weren't many people working in the house when we are around. He completed our remodeling in time and everything was done beautifully. Our bathrooms look much better than before. Overall, we really enjoyed working with Jonathan. We highly recommend Tobar Construction for your next project.

Tobar construction worked on a large addition project of mine and did an amazing job. Jonathan and…read morehis crew were professional, detail oriented and quick! They also caught issues with previous work by others and were able to fix them. I was very glad to have had him and his team on the project and would recommend them for any of your projects.