I just left the store and it took my at most 5 minutes to turn in my internet box. Deborah was so…read morenice and personable. I was really pleasantly surprised how fast went was. It maybe because it's 12pm on a Thursday but I was so happy there wasn't a line.

Spectrum laid a wire 11 days ago from one building to another and it's still exposed and not even…read moreto my house

I renegotiated a new rate to lower my internet price. After paying the new rate for one month, the…read morerate was raised by $5 with a note saying that the rate was a "promotional rate" for one year (unbeknownst to me). Customer service Chat rep, Aimee said she "sincerely apologized" but said there was nothing she could do. This incident, while only $5/month is exactly why I don't trust Spectrum/Time Warner.

Best ISP I've ever had, great internet and the staff are very friendly and helpful. Highly…read morerecommend, great prices and a personal touch! Small company feel and service with just as good (if not better) internet than the big companies

Ok I've dealt with verizon for yrs. If you need help Middletown is by fafar the least efficient,…read moreleast helpful. But there are other locations fairly close. The best is not as close ... at the Beavercreek Greene. The one in springboro and the one near Dayton mall are about the same. both better than Middletown. Recently spectrum offered to buy me out of my contract and lower my bill considerably. Have to have 3 lines to get the offer. 1 of the lines getgets free service for 12 months. Not sure how high it will go at the end.

This store is the least helpful experience I've ever had. All I wanted to do was get a new phone,…read moreand the associate not only added a new line to my account that I didn't need, but she also put insurance on the new phone and the old phone that was broken. After dealing with customer service for several months (since October) I then find out she changed my plan without asking. Avoid this store at all cost!

Brooks went over and above to help me and my daughter. We were here for multiple reasons and he…read morewas super helpful. Appreciate the staff at TCC Wilmington Pike!!!!

I know better than to download cr@p to my computer, but for some odd reason I thought downloading…read moreto my phone would be safer...crazy right? So I downloaded one of those stupid Facebook quizzes (who were you in a past life) and shortly thereafter got a message in RED that I had 13 serious viruses on my phone and I needed protection NOW. And even thought I knew better and immediately regretted it, I downloaded CleanSweep (blue background/white broom). BAD move. Then I get messages my rams is at 90 % usage and I could get more for "only" $20 a bucks or so. I felt like a real dumb@$their but no I didn't purchase the ram. I never do financial things on my phone. So I head here and asked if they could help me. They were so nice, and since I did have insurance they loaded cleaning softwear on my phone for free and taught me how to remove all the stuff I didn't need from my phone. They even made me feel better saying people come in all the time with that CleanSweep. It made me feel better cause misery loves company. . (and this program continually runs and was the ram problem....removing it was all that was necessary for the ram to have plenty of room left) . And while I was there they checked my account and were able to save me $10 !!! Who doesn't want to save money? I'm done being an @$$clown with my phone. So remember...don't load cr@p to your phone, and If you get messages trying to scare you into it, just say NO. Class dismissed.

Couldn't get anything to work on the website. Told me repeatedly that MY address didn't exist…read more Went on live chat and wasn't getting any help, but instead of fixing it, helping me, or offering me pricing.... the agent wanted to chastise me for saying damn.... literally, damn. Got all condescending and told me I would NOT BE TOLERATED... over typing " Yes I know my OWN damn address. Customer lost. Enemy made! Well done!

Jesse Patton was such a great help during our move. He was able to get us a great return customer…read moredeal and was able to get a tech to our home quickly. Jesse was very responsive and proved excellent customer service.

Came in to trade two phones for two new phones. Manager was very helpful and the process did not…read moretake long. No wait either on a Saturday afternoon. They are an authorized Corporate location.

Its been 30 days since I stopped in the Verizon store on St Rt 725 . Just to recap I went there to…read moreget a new phone after about a 2 hour presentation I agreed to their terms only to be told my address didnt qualify for the promotion that they had sold me on. SOOOOOOOOOO here's the clincher, my friend left Verizon and switched carriers after a couple of months Verizon told him if he came back they would give him a FREE phone. Wasting my time and getting my hopes up means nothing to this company that I have patronized for over 20 years. Im not even asking for a free phone but knocking a few dollars off my bill would have been a nice jester. Sorry Im not in the position to change companies. So if you want a FREE phone, I guess you just need to dump them. After my last comment they replied thats not the impression we want to leave. Well my impression is that I will leave a negative every month until you make some kind of amends or I croak Im betting on the later

Not entirely this location but for my area where I live in Miamisburg the internet is always having…read moreoutage always this is 2 days in a row now that their is a outage and our internet is down and it seems like it's almost every weekend now theirs a outage

So I canceled my spectrum service according to them July 11th ( date I turned in my equipment) but…read moreyet they charged me for July 4th to August 3rd. I actually cancelled services July 3rd via a phone call. Now mind you I received texts and emails stating I needed to turn in my equipment asap. I just spoke with customer service who stated I was billed a monthly plan but couldn't use it cause I had to turn in my equipment. How does any of this make sense. Now it's time to get rid of their cellular service since they clearly don't care about their customers. As someone who has worked in the customer service field for over 32 years I have never heard of such thievery. Clearly why everyone is moving away from Spectrum.

Progressive satellite helped me save a lot of money on my tv Internet and phone bill. Their sales…read moreperson and installer were very professional. I am very pleased with the service I got from progressive satellite.

I got service with progressive satellite and im very impressed with there service they were prompt…read moreand courteous and did a excellent job with install. I would recommend them to everyone. There rates are awesome and they will save you alot more then some of the other companies.. rates are great!!!