Worst service ever, I have been a costumer for 5 years and never received speeds promised, in fact…read moremost time they fall well bellow standards and that is when it's even working. service has always had issues. They need to upgrade their infrastructure but refuse. I have no other choice to us them for internet so I am forced to pay high prices for infierior services. If you have other options even if you have to pay double do it! Do not go. With these guys. I tried to file a complaint multiple times and it goes on deaf ears it just gets lost and I do not hear back at all. They are crooks! Go with someone else. Please I beg you!. The only bright side of this company is the tech's that work in my area. They are great, but sad that I know them on a first name basis by how much they have been to my house. They get no support from their company.

From the owner: Consolidated Communications is a leading Internet service provider in eastern Ohio, offering fast…read morespeeds, customer service, and affordable prices for homes and small businesses. Get your favorite shows, movies and games on any device by adding our streaming TV service. Enjoy fast installation and 24/7 tech support for any of our flexible packages. Service is available throughout Montgomery and Butler County, including Germantown, Middletown, Farmersville and Franklin, Ohio. You can manage your account entirely online, including paying your bill, upgrading service, and getting your questions answered. See our website or give us a call to order service today!

Ok I've dealt with verizon for yrs. If you need help Middletown is by fafar the least efficient,…read moreleast helpful. But there are other locations fairly close. The best is not as close ... at the Beavercreek Greene. The one in springboro and the one near Dayton mall are about the same. both better than Middletown. Recently spectrum offered to buy me out of my contract and lower my bill considerably. Have to have 3 lines to get the offer. 1 of the lines getgets free service for 12 months. Not sure how high it will go at the end.

This store is the least helpful experience I've ever had. All I wanted to do was get a new phone,…read moreand the associate not only added a new line to my account that I didn't need, but she also put insurance on the new phone and the old phone that was broken. After dealing with customer service for several months (since October) I then find out she changed my plan without asking. Avoid this store at all cost!

It has been packed every time I've been to this store; however, the line seems to move quickly…read more Employees have always been friendly. When you arrive they have a greeter take your name and type it into a tablet that puts your name on the waiting list board. I'm not quite sure why they need to pay someone to do this? Perhaps they could do away with this position and lower their fees a bit!

Not entirely this location but for my area where I live in Miamisburg the internet is always having…read moreoutage always this is 2 days in a row now that their is a outage and our internet is down and it seems like it's almost every weekend now theirs a outage

Great service, Jason greeted me with a nice smile and a can I help you today. He took good care of…read moreme and offered me great customer service. Thanks Jason

This store refused to let me inside to drop off my equipment despite being opened and with multiple…read morestaff members present. They had me wait outside the door in 85F heat for an hour. They just sat inside and watched me wait through the glass doors. I would not recommend this location or Cincinnati bell as an internet provider. If I could leave a lower rating I would.

I made two trips within a week To the TMobile store to get an ipadupgrade my phone and get an…read moreinternet hub for my house. Trevor and John/Jon were both attentive, professional, and extremely knowledgeable and helpful. I appreciate the exceptional customer service. Thank you!

John M totally rocked helping me out figuring out an issue on my cell phone! Greeted me as soon as…read moreI came in the door. I was honest to say I'm not a techy person and needed help. He was patient showing me what the issue was and moving forward, how not to make the mistake again.

Couldn't get anything to work on the website. Told me repeatedly that MY address didn't exist…read more Went on live chat and wasn't getting any help, but instead of fixing it, helping me, or offering me pricing.... the agent wanted to chastise me for saying damn.... literally, damn. Got all condescending and told me I would NOT BE TOLERATED... over typing " Yes I know my OWN damn address. Customer lost. Enemy made! Well done!

Jesse Patton was such a great help during our move. He was able to get us a great return customer…read moredeal and was able to get a tech to our home quickly. Jesse was very responsive and proved excellent customer service.

Came in to trade two phones for two new phones. Manager was very helpful and the process did not…read moretake long. No wait either on a Saturday afternoon. They are an authorized Corporate location.

Its been 30 days since I stopped in the Verizon store on St Rt 725 . Just to recap I went there to…read moreget a new phone after about a 2 hour presentation I agreed to their terms only to be told my address didnt qualify for the promotion that they had sold me on. SOOOOOOOOOO here's the clincher, my friend left Verizon and switched carriers after a couple of months Verizon told him if he came back they would give him a FREE phone. Wasting my time and getting my hopes up means nothing to this company that I have patronized for over 20 years. Im not even asking for a free phone but knocking a few dollars off my bill would have been a nice jester. Sorry Im not in the position to change companies. So if you want a FREE phone, I guess you just need to dump them. After my last comment they replied thats not the impression we want to leave. Well my impression is that I will leave a negative every month until you make some kind of amends or I croak Im betting on the later