Signed my son up for a class today August 6th 5-6 pm and paid for the membership. I get here and no…read moreone is here doors locked, and no one to answer the phones... I paid for this class just for a No show from the Instructor? Or even the facility to call me? Will be canceling my Membership Immediately JEFF L as the instructor.

Karla and team is the best! the classes are fun, energizing and a great workout. our family has…read moregained so much strength and endurance by going a few days a week. I suggest anyone try it for at least 2 weeks and you won't want to stop!

So far, I really like working out here. It's quick, affordable, and not one moment of harassment…read more The staff is friendly, and most of the people I pass are quick to say hi or smile. My only fear is that I won't like it at all when it is at full capacity. My husband and I worked out in a room together once, and two people in there felt like enough. I don't know if think 3 people in a room that size is ever going to feel comfortable. Also, why are the saunas so short? I'm 5'5 and can't raise my hands all the way to do a sun salutation. And my 6'1 husband almost grazes the ceiling just by standing. The videos aren't geared to people who are out of shape, only to people who are in shape. So, I worry about people not sticking with it because the videos are so hard. Finally, the towel mats. I understand the need for them, definitely. I just wish they didn't have to be HOTWORX branded. I have a gazillion Manduka ones at home that I can't use. And have to buy more of theirs with their name on it. They're a bit boring to look at.

I am severely disappointed. I'm not going to lie, I loved the workouts that I had here. This review…read moreis solely based on my experience in trying to leave Hotworx. I am fresh out of college and have landed my first job, which unfortunately is far away. After my moving process, I began calling all my memberships around town and this is the only one that I have had an issue with. I was never told when I joined that there is a 60 day cancellation policy - yes SIXTY DAY. EVERY other type of franchise has a 30 day cancellation policy, which I completely understand and expect. This 60 day policy means that I will be charged TWICE more after canceling - IN A CITY I DONT EVEN LIVE IN. Oh but that's all right, I can cancel immediately if I pay a SMALL fee of $99. I think that is absolutely absurd, I REGRET ever joining Hotworx. It's ridiculous because moving is a very NORMAL event in a person's life and not everyone knows 2 months prior that they're going to be moving. I guess no employee of Hotworx has ever moved in their entire life? Thank you so much for taking away two months of payment from a newly graduated, obviously broke, young person. Please save yourself, there's a sauna in every gym out there - that only has a 30 day cancellation policy because their main concern is your fitness not their pockets. BTW When I told my gym that I moved, they actually waived the 30 day for me - I guess you could call that excellent customer service? Something that Hotworx hasn't heard of.

My husband signed up for a 7 day trial pass today and received a call regarding this. He was told…read morethat he could come in for the tour but could only work out if he had a Conroe or Willis ID. We live in Spring but he works down the road from this location in Conroe. I understand that each location has different policies but I don't understand not being able to workout in the gym before signing up for a membership. He was told that if he wanted to work out he would have to sign up or pay for a day pass which is $20. As someone who used to work in the fitness industry, I've never heard of not being able to try to the gym after a tour unless you purchase a membership or day pass.

This gym is clean, equipment stays working and operating correctly. Would recommend going to this…read moregym!

The other members were very welcoming. The facility was clean and updated. The classes were…read moreaccommodating to different skill levels, and the prices were fair. I would definitely recommend this gym!

This is easily the best gym I've ever been a member of. The owners (Jess and Kolby) are always…read morefriendly, accommodating, and helpful. Every interaction I've had with them has left me feeling like my fitness and my opinion genuinely matter to them. They've done a lot to improve the gym since purchasing it, including implementing open gym memberships which has been huge for me personally. There's no other feeling like having all the amenities of a CrossFit box all to yourself. At the risk of sounding cliche, they've really made me, my wife and kids feel like family. I would recommend this gym to anyone.

Been going to LGND for years. I started back in the Legacy days. This gym is a no frills - no BS…read more- you get out what you put in - kind of gym. There is so much equipment, you can work out a different part of your body every day in different ways. The staff are really cool. And they are there for you 24 hours a day seven days a week. The most important thing about this place is to remember why you are there and then, just show up. If you keep putting in consistent effort - you'll see results. It can get hot in here during the summer months. Make sure to either bring proper hydration or you can buy a bottle / jug at the front desk.

Just moved to the area and I called in for some information about the gym with the intention of…read moresigning up. The lady that answered the phone was extremely rude for no reason. I'll be looking elsewhere.

I came in several months ago with a member and took a class. It was a great experience. I've been…read morethinking about coming for quite some time so today I walked in, and I met with one of the ambassadors "T". SheShe's very friendly and personable. She was very knowledgeable about the equipment and what the gym offered. In fact, many of the ambassadors that I did spoke to over the phone has been informative and very friendly. They do not rush for you to sign up for a membership. In fact, you can sign up as member and do a trial seven day and cancel anytime. You can also become a member and cancel anytime with a 30 days notice. There are so many options, if plans change and need to remove members from your account or add. Group classes for various of times throughout the day and trained lifeguards for the pool areas. it appears to be safe within the facilities. This is a convenient day spa to unwind and relax. There's extra fees for upgraded amenities and classes. The app is a great way to keep everything organized and your members! ;) Thank you for the tour!

I joined about 4 months ago and for the most part I am pleased with many things except for the…read morefollowing: 1. The hygiene: many of the members do not wipe the equipment clean after using. In one example not only the half-used bottle of water was left behind on the treadmill, there were food crumbs on it. In another example an underwear was hung on the wall of a women's bathroom stall. Unfortunately despite repeated reporting to the manager/supervisor things are getting worse. 2. For almost $80 I pay for a locker, I am supposed to receive free laundry but practically I can't use this service because their laundry service destroyed one of my t-shirts and I was never compensated for it. 3. Their recovery room is closed for 1.5 hours (2:00-3:30) every business day which makes no sense. For the upscale club that this is supposed to be, the above issues should not exist.