Service was great , communication was prompt and always helpful. Price was great I would highly…read morerecommend them . Performed the job very fast and efficiently. Requested fire extinguisher services and they delivered.

Another great business who responds to Yelp quotes, available on my typical "I need the service…read morenow" requests. Jim responded, showed up, did the job, and Fire Inspection passes!! Thank you!

This is a business that performs the way one thinks a business should…read more I'm doing a fire rebuild in Calistoga, post Tubbs Fire. Bay Cities was the low bid and came recommended from friend that built his custom home prior to my losing my home. When my framer saw the bid he told me to sign it immediately and send it back for scheduling. Bay Cities pulled permits, installed, and had inspection without any effort on my part. The only thing I needed to do was schedule their crew and they were very accommodating in when they would come out. I pushed them off on two occasions as my build was not on schedule. They readily rescheduled. After install and California Department of Fire passing the project, I needed to reduce the head extensions prior to the application of insulation. They sent someone the next day to accommodate me and have the modifications completed prior to insulation. This really has been one of the best choices I've made in this project. I recommend these guys 100%.

I just completed building my little home in Guerneville. Bay Cities Fire protection came…read morerecommended by my designer ( Setven Borschardt const.) They were there when scheduled . Did a pro job on time.

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

I had been having a hard time finding a chimney sweeper for a reasonable price or one that would…read moremake a trip out to where I live. Kris was prompt at answering all questions concerning the quality, pricing, services,etc that I had. The service I had requested regarding having my chimney swept and cleaned was amazing! The creosote was getting so out of hand. He came out early and was very respectful and detailed in his work! Now I have been able to start fires without worry!! Thank you Kristopher and Jessica for your hard work!!!

great guy great job and great price. I am so impressed I definitely recommend. And he came within…read more24 hours and the job was done quickly and no mess.

1-Star Review: Firemax…read more We hired Firemax to install a fire sprinkler system for a brand-new construction in our apartment unit. What should have taken just a few months stretched into two years of delays, constant mistakes, and endless frustration. Oscar, the owner, writes his own contracts without legal guidance, which led to repeated disputes. His team failed to finish the work multiple times, forcing us to hire additional workers to complete the job. He continuously referred us to friends who were not licensed for the work and then charged triple the fair market price. Almost everything ended up being "out of scope," which we were not told upfront. The situation got so bad that we had to hire an attorney and file complaints with CSLB just to get the issues addressed. The only reason we chose Firemax was because they submitted the lowest bid, and we deeply regret that decision. Save yourself the stress, expense, and legal trouble. We had a horrible experience and would not recommend this company to anyone.

They were very helpful getting through city BS. They're a nice bunch over there and they're work is…read moreimpeccable.

After some major remodeling at my house it turns out I need to install new sprinklers due to the…read moreexisting ones were recalled years ago and we never received any recall notices. Anyway we called around and have several fire protection companies come over and gave estimates they were all very professional however Todd and Barry from McCoy fire protection Inc really stood out from all of them. They were very knowledgeable gave me a full understanding on what to expect and how they were going to approach this project (total 47 new sprinklers needed to be switched out). To my surprise the price they quoted me were a lot lower than all others in the area of too good to be true but we decided to use them and they did a wonderful job! Very professional and really know what they are doing. Turns out the existing sprinklers were pain in the butt to take out and they needed to drill holes around it anyway a one day job turned to a two day job and once they pick up the pace it was done in about a day and half. Overall I had a great experience with them Todd Christ and Barry all very nice people. They were honest and I would recommend McCoy Fire Protection to everyone out there who needs their sprinklers replaced. Good job guys!

From the owner: McCoy Fire Protection, Inc is a full service water based Fire sprinkler installation company. We…read moredesign and install residential and commercial fire sprinkler system, with a specific focus on residential custom homes.

Man, I'm really glad I called these guys. I just purchased a home and it has a fire sprinkler…read moresystem. The last owners installed it but did not maintain it and I knew little to nothing about it but found a very faded sign attached to the side of the house with Alpha's number on it. Turns out the Alarm controller, alarm and pressure gauge were shot and needed replacement. Their guy Alfred clued me in on the system, how to test it and what to do to protect it. He was a wealth of information and a very nice and professional guy. Highly recommend Alpha! Thank you! A++

I called for repair work, but they were too busy to accommodate. I'm writing a 5-Star review…read morebecause, unsolicited by me, they gave me 2 referrals that might have bandwidth to help me, and said if those don't work out to call back and they could see what they could do. I've never had a business refer a competitor, and I thought that was very honest and admirable. If I ever have an issue again with my fire suppression system, I will call Alpha Fire!

Fire Safety Supply has been a great partner in servicing our extinguishers and keeping our business…read moreand employees safe for more since 2007. They went the extra mile recently to add few additional CO2 extinguishers for our laser equipment and provide a very useful demo for our staff as well.

Had my fire extinguishers recharged and the counter service was very convenient. I try not to add…read moreto the land fill and this was a great option.

Our chrome p-trap failed and I attempted to replace it myself. There were further signs of…read morecorrosion in some other pipes and still a small drip, so I wanted to have a professional take the next steps. I was given an accurate 2 hour arrival window and got a text when Noah was dispatched, about 15 minutes before he arrived, which was helpful. Noah was great! He gave me a quote up front and there were no surprises. He showed me the additional issues that were not fixed by my simple replacement, and when I asked questions he offered to teach me how to do the larger replacement myself. He was patient and walked me through all of the steps including a thorough check. He showed me where there was still moisture after his initial install, walked me through his troubleshooting, made an adjustement, and ran another thorough check. The whole thing took about 30 minutes, and I am now confident I would be able to do more if not all of the replacement on my own. I did not expect the whole thing to be fixed so quickly, and have never been invited to learn what to do! I am so appreciative of Noah's friendly patience and efficient work. I will definitely use this company again.

I scheduled an appointment through Yelp and no one showed up. It turns out they use an automated AI…read moreto schedule appointments. I took the morning off from work to meet the technician only to learn that the appointment has not actually been scheduled because I did not answer the question, "are you the home owner." I took the morning off and wasted my time because of this automation. I'm sure they're a great plumbing service if you can actually get hold of a real person, but I'm so angry that my time was wasted. ***UPDATED SAME DAY*** This company reached out to me to let me know they just started using Yelp's AI messaging service. My issue is with this service and not with the company necessarily, so I updated my review and increased my rating from 1 star to 3 stars. I appreciate that a real person found me and reached out by phone and text. I am waiting until our actual appointment in 2 days to speak to a real person before I add any further stars to this review. ***UPDATED AFTER ESTIMATE VISIT*** I ultimately did not go with these guys because of their pricing, but the fellow who came to my house was incredibly nice and had been sent with a message from the main office to apologize profusely and provide the best service possible. This company really cares about their customers and their reputation. If I were just a little bit richer, I would be able to choose my service provider based on kindness and not just price alone. But for now, my budget dictated that I go with someone else. From this last experience with them, I highly recommend! (But still hate that AI, Dave, that answers their Yelp messages)