KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

I don't normally write reviews this long, but a quick "five stars, highly recommend" wouldn't come…read moreclose to doing justice to the people at KC Home Services. We hired KC for a substantial HVAC overhaul of our home, and what has impressed us most isn't just the quality of the installation. It's the people. Every single person we've dealt with has contributed to making what could have been a stressful, disruptive project into a genuinely wonderful experience. It started with Brandon, who patiently answered what must have been an absolutely ridiculous number of questions. What impressed me most wasn't simply his knowledge, but the way he listens. He takes the time to really understand what's being asked before responding thoughtfully and thoroughly. Never rushed, never dismissive. Morgan was equally terrific, following through on everything we discussed, coming up with creative solutions, and taking the time to explain the reasoning behind them. The office team deserves enormous recognition, too. Virginia has been incredible from the beginning. Our family's schedule is not an easy one to accommodate, yet she has been endlessly patient, flexible, and responsive. Every interaction leaves you feeling that she genuinely cares. Lia worked her financing magic to help make this project possible for our family, and Brittney's follow-ups and reminders have been so consistently timely and thorough that you could practically set a clock by them. There's a tremendous amount happening behind the scenes on a project like this, and these ladies make it all look effortless. Then came the installation crew. Mike, Gary, and Blake arrived right on time, introduced themselves with good eye contact and a quiet, confident professionalism that immediately put us at ease. Chris and Caden joined the project later and carried that same professionalism throughout. Mike, in particular, has a wonderful way of communicating. Calm, organized, clear in his explanations, and thoughtful about making sure everyone understands what's happening. He's exactly the kind of person you hope will be leading work in your home. The care these guys take is something else. They laid protective mats along their entire working pathway, were extraordinarily mindful of our belongings, and thoughtfully left the house in a condition that allowed our family to continue living around a major construction project. One of my favorite moments came when our eight-year-old son surveyed his Lego creations after the crew had been working nearby. "Wow! They didn't break any of my Legos. It looks like they were careful, caring, and... that word I can't remember how to say!" He meant conscientious. And I don't think he could have described these guys any better. It's the little things. Bringing our garbage bins up for us without being asked. Fixing a loose kitchen light fixture that had absolutely nothing to do with their job. Helping coordinate the drywall work needed for the installation so we didn't have to chase down yet another contractor. Nobody asked them to do these things. They just noticed and took care of them. Of course, a project this size inevitably comes with surprises. When it became clear that the original HVAC vent locations couldn't be reused, the team calmly walked through the options, explained the trade-offs, and worked out a solution that really prioritized the best possible result. No drama, no making us feel like we'd become a problem to solve. Just thoughtful people figuring out how to do things right. And as I look around the installation, I keep discovering more examples of just how much thought went into everything. The placement of equipment, the routing of lines, the way things were finished. Even the work that will eventually be hidden from view was done with remarkable care and neatness. Nobody would ever know if some of those details were a little sloppy. But the people doing the work would know. There's a real sense of pride in their craftsmanship, and it shows everywhere. That commitment was especially apparent on Saturday evening, when the crew was still hard at work at 6:30, determined to get everything finished and ready for us. They were even prepared to stay longer to walk me through the controls and setup. At that point, I encouraged them to call it a night and get home to their families. That kind of dedication doesn't go unnoticed. We've only been using the new system for a short time, but the results are already remarkable. The house warms up surprisingly quickly, and it happens almost silently. No big rush of air, no loud equipment announcing that it's working. The house just becomes comfortable. Even the energy consumption we've observed so far has been impressively low. It's wonderful to see that all the care put into designing and installing the system translates into such a noticeable difference in how our home feels. Another part of KC's value proposition that I really appreciate is their worry-free warranty.

JW Hanson installed a new heat-pump water heater for us in the Fall 2024. We appreciated the…read moretimely appointment; no-pressure consultation; easy to understand, no upselling, reasonable, clear quote; they were flexible and accommodating for installation as we had some wall water damage that needed repair but could only be accessed after the old water heater was removed; crew of 2 who were respectful of our property and skillfully installed the new one, and who easily accommodated the final inspector's minor but helpful recommendation to pass inspection. It's been 2 years since install and everything seems to be working great. Thank you JW Hanson for a job well-done and much appreciated!

They refused to provide any kind of price range for a very specific service without performing a…read morediagnostic first, which of course comes with an additional charge. In other words, they don't want me to be able to compare their quotes against anyone else's without some money and my time upfront. Lack of transparent pricing is typical of most of the HVAC companies in the area. Three stars is generous considering that I will definitely not do business with them, but a benefit of the doubt to not tank their other reviews.

June 3, 2026 Today, Lucas came out to do a routine maintenance check on the heat pump that Henry…read moreMechanical installed several years ago. We have been super impressed with the excellence of the units they've installed for us, as well as the diligent, expert technicians they have sent to us over the years. Lucas spent a lot of time with us, explaining various things we asked about. Unexpectedly, he really helped us out by installing a new laundry room fan we had picked up to replace the old one that had fallen from the ceiling. Helpfully, Lucas pointed out that our attic has no fan to pump out excess heat (and it gets hot in the summer!!) He promised to send a quote immediately. We were delighted with his service and awesome communication skills. Lucas is a super star!!

Bailey from Henry Mechanical came to my new house to estimate the cost for installing a new EV…read morecharger. Bailey was on time, professional and knowledgeable about the work to be done. He also checked all my thermostats and gave me some great tips on heating and cooling my 2500 sq foot house. I hope to see him again if I ever need anything done in the future!

Kutz HVAC was recommended to us and we could not be happier with the service. After the first…read morevisit, they recommended a couple of options and ultimately installed two electric mitsubishi heat pumps, a 4T unit for the first floor and a 2T unit for the second floor. They came up with creative solutions for a tricky installation. A shout out to John, Paul and Carl, who were the technicians that did the work. They were very professional and the work was completed on schedule. I could not be happier with this company and recommend them enthusiastically!

Short answer: I'll be recommending Kutz to friends and family for the foreseeable future…read more We got several quotes for a mini split install and it was clear that this company was willing to take the time to work out the system we wanted to have, not just the one they wanted to sell. Shout out to John Green specifically. The quote was not the cheapest but nearly, and it was the system that I felt had the best value. Did everything go exactly as planned? Of course not, but that's the nature of things, especially with old houses like mine, and more importantly John and co. made sure everything was right in the end. When we got the system tested for permitting and rebates the technician commented that it passed with flying colors, well beyond the minimum specs.

I hired Edgar to re-install an AC unit after it had been disconnected. Edgar did a great job and it…read morewas affordable. I would definitely hire him again.

NorthBay replaced my furnace and hot water heater with new heat pump versions. They were very…read moreprofessional, on time, and over delivered on what they promised. I whole heartedly recommend them!

We had Stouts install a ductless system in our 100 year old west county (Sebastopol) home this…read moresummer. They offered one of the most reasonable quotes out of 4 local HVAC companies we spoke with. Stouts was honest, professional, and prompt. We have an infant in the house and their crew was extremely accommodating. When they were working outside they would let us know prior to drilling or cutting in case our child was napping in the nearest room. They always remembered to put shoe covers on prior to entering the house and cleaned up all debris. It's been a few months since the install and we couldn't be happier!

Great service, and the nicest people to work with. They have installed our furnace, and serviced it…read morefor years now

Excellent Service, Honest Advice, and Genuine Care! I highly…read morerecommend American Heating and Air! Ricardo and Andrew were incredibly helpful as I navigated a difficult situation with another heating and air conditioning company. They took the time to explain my options, answer my questions, and help me understand the best course of action without making me feel pressured. Their knowledge, patience, and willingness to help gave me confidence and peace of mind during a stressful situation. It was refreshing to work with people who genuinely cared about helping me make an informed decision and do what was best for my home. Thank you, Ricardo and Andrew, for your professionalism, honesty, and kindness. I truly appreciate your help and would gladly recommend American Heating and Air to anyone looking for a company they can trust!

I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

Hulbert created a sheet metal return air bay that the builder of these homes inconveniently…read moreneglected to include in the heating system. Creating this after the home was built was a real challenge but Hulbert figured out a plan and executed it beautifully . We are so pleased with their workmanship and affordable price. I would not hesitate to recommend this company to my friends and neighbors.

Hulbert had our furnace up and running in no time. I also didn't feel like I was getting any…read morepressure to buy a new one. Very positive experience.