our RV became undrivable due to an electrical system shut down. we were unable to find a local repair shop or towing service capable of handling a 24 foot sprinter van, so it had to be hauled from salida to westminster on this "monster" trailer......amazing piece of equipment called a 'landsall'.... and it was driven and operated by an equally impressive professional, enthusiastic, pleasant, considerate, and all together interesting person by the name of Chone. he helped us put our bad vehicle experience into a better perspective and delivered us to the dealer and repair facility, on time, and at the price quoted. Thanks Chone. read more

Connolly was called after my vehicle was totaled at an intersection. The tow-lady who arrived did a phenomenal job transporting my vehicle in a timely manner. In addition, she was helpful and hospitable to me as she explained my next steps regarding the placement of the vehicle at their lot. Over the phone Connolly was very professional and transparent with the options I had regarding payment and the timeline I had to make a timely decision. I am so grateful their office is open on the weekends as they're work week schedule conflicts with my work schedule. One thing I would recommend for this business is fixing their open office hours on Maps as it is not accurate to their true hours of operation and did cause quite a bit of confusion on my end. read more

Connolly's Towing - Chevy HHR 2008 - towed by this company in a timely manner - Crane Services Near Me - Arvada, Colorado

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Always professional and helpful!! I always recommend them to friends and family for tows. read more

Predatory towing practices. My car was towed from an accident. And kept on their lot. Normal no harm no foul. I didn't have the money right away to pay to get my car out, but I needed important things out of my car, so I go to the towing company to get my things out. And told the I would come back in a few days to get my car out. They to my driver's license. And in 2 days I get a bill for over $500 saying I owe them money for holding my car. They never even gave me a change to pay, and I start getting contacted by collectors saying that I owe them money. Worse experience of my life. This company needs to be shut down. All they are looking to do is extort your money. read more

Predatory towing practices and multiple occurrences of my property being stolen from my vehicle.

Groove Toyota messed up my vehicle, so it became undriveable about 10 miles away. Eric with Connolly showed up in an hour, had my vehicle loaded quickly, and got me back to Toyota quickly. He was kind and understanding and helped me understand what was wrong with my truck. read more

I wish I could leave a 0 star rating. Our car was in the impound lot for a family member that was found deceased in the vehicle. After dealing with a rude office assistant to pay for the release we were then escorted to our vehicle. While on the way down, one of the employees told us and the employee that was escorting us that he "should show us all the cars that people died in". My wife informed him of why we were there and he proceeded to say we "should see all the cars that people have committed suicide in then". EXTREMELY unprofessional in any case, especially in the case of why we were there. Once my family informed me of what was said upon returning home, I called the company and demanded to talk to a supervisor or manager. I was then transferred to a voice mail and have yet to hear back. Since Arvada PD uses these low lifes I will be in contact with them to make sure they know what kind of behavior is being used. I will also be trying to contact the owner as well as never recommending this company to anyone. read more

YIKES.....our car died on us. The issue was our alternator. Thankfully I was able to guide it into a parking lot off Wadsworth safely. My husband was following in our son's truck we were taking back. Even though our mechanic was 9 blocks away, we needed a reliable tow. Connolly's Towing came to our rescue within 45 minutes and towed our car to our mechanic for a most reasonable price. We found him to be professional, caring, dependable, reliable and courteous. We highly recommend Connolly's Towing. Nancy and Tom read more

Caleb was awesome. great service. don't hesitate to use them for towing or roadside assistance.

Ashely was amazing she was very nice and funny and provided a fantastic experience 10/10 would recommend!!

RUDE AND CARELESS This place is insane. Don't expect to be greeted well that's for sure. So first off I had to bring three forms of identification in regards to my friends motorcycle as well as me bringing my insurance and my ID to be able to get his motorcycle out of the impound after an accident. That's 5 forms of ID One of which had to be a hand written letter from my friend I also had to make a trip down there just so that I could look at the shape the bike was in because they wouldn't let me know if it could roll and wouldn't send photos of its shape either stating "liability" reasons. Which if fine, a little pain but normal right..... well OK now let's fast forward to about a week after this when my friend is finally trying to figure out where his bag is... combined worth $2,000. He thought the police had it because this towing company swore up and down they didn't have it. WELL THIS TOWING COMPANY WITHOUT HAVING THE PERSON VARIFY THE CONTENTS OF THE BAG GAVE IT TO SOMEONE ELSE. That person was doing exactly what I was doing which was picking up something for a friend or relative. Seeing as I had to bring four forms of identification just to go look at the motorcycle and five forms of identification to take the motorcycle home And the motorcycle was a crumpled mess worth almost nothing. You would think that the person would possibly have to verify at least one object inside of the bag let alone maybe even be able to turn on the iPad. As well as we have spoken to the person that received the wrong bag and they asked for a purple bag and they were given a brown bag how careless can these people be. It just seems wild to me that the contents in your car or on your motorcycle are less important and do not have to be verified in any way to be collected.... read more

Connolly's Towing - the photo they couldn't send me because "liability" lol - Crane Services Near Me - Arvada, Colorado

They have very aggressive tow truck drivers! Their tow truck driver was speeding and came into my lane and didn't even look or use a turning signal and almost hit my car! I had to quickly merge into the next lane! read more

Worst part about this experience was the front desk lady. Unbelievably rude from the start. Clearly just the kind of person people want to see after a full day of work when they're trying to pick up their stolen, damaged vehicle. After I apologized for scrambling for the necessary documents to pick up my car and asked if it was alright that I was a little after the closing time, she said "unfortunately, I have to help you." I said, "excuse me?" and she said, "unfortunately, I have to help you." This attitude and unpleasantness continued throughout the entire process. I hope I never set foot in this place again. read more

Richard was great at taking care of us! We were stuck in the middle of an intersection and he picked us up in a matter of minutes and got us home warm and full of good jokes and stories! Thank you! read more

Was worried about having to move some vintage cars today and called Connolly's to help me out. Best decision I've made in a long time! Eric the driver showed up and from the beginning I could see he was a skilled professional. He handled all particular matters that came up and was a very polite and helpful person in general. Couldn't have gone any smoother and I'm happy!! Highly recommend Connolly's Towing showed up on time, sent very qualified driver, and truck equipment was new or newer. I'll be using them in the future for all my towing needs, thanks again!!! read more

I'm definitely not the person to write bad reviews. But I could agree 100% that the young women sitting on the first desk to the left is incredibly rude (seems like a very un happy person in her job position.) I don't know, I like showing up to my job and treating clients as the humans we are and with respect. She had a lot of excuses for me to not be able to take the vehicle but gladly I had all my paperwork together. Her coworker on the other side was very respectful and helpful. read more

Very professional, very courteous. Unfortunately, whenever a tow truck is needed, it's not going to be a good day, and today was one of those days for my niece. As anyone knows, that lives in Colorado. If you don't like the weather, stick around a couple hours, and it will change. Well yesterday it was upper 60's, and early this morning it snowed. With that being said the roads were really icy this morning. Long story short, my niece was in an accident this morning due to the icy roads, and the car was not drivable. As I was trying to get a hold of a tow truck to come get my niece's car, the police had already dispatched "Connolly's Towing, Inc", to pick up the car, and take it to their lot. After talking to Shar, (the tow agent), she advised me that the car could be towed to my house, for a reasonable flat fee. She was not only very professional, but during this whole process she handled everything with a smile, which was very comforting. I am sure this isn't an easy job to do, especially in bad weather, when the temperature is below freezing. So Shar deserves a big pat on the back, for going above and beyond in her customer services skills, in a tough situation like this. read more

WORST TOWING CO EVER. I was in-between jobs when my brakes went out and recked my van. Because I could not afford car insurance at that time and living in my van the Arvada police impounded my van. When I attempted to call this company to make arrangements I was not received well. When the lady on the phone found out I didi not have insurance/ living in van temporality she became very nasty with my demanding I pay her over 2000.00 in cash immediately or she would have my car crushed. She threatened that if I did not pay her before getting off the phone she would crush the car. She would not make arrangements or work with me in any capacity. I explained my circumstance to her and was greeted with a cold nasty threatening person. I have never her from her again. I found out that Connelly's is contracted with the Arvada police department. It appears this has given them power to charge and do what she wants. I also found out the nasty lady I had talked to IS THE OWNER. The drivers do GOOD JOB. The owner has not given me the exact AMOUNT FOR THE IMPOUND.THESE PEOPLE ARE CROOKS. read more

The young woman working the impound desk needs a vacation. She is rude and short in a time of crisis.

The driver for Connollly's said "we will take care of everything." I unfortunately let him tow my car to Connolly's instead of my house. Connolly's, of course, charges for storing the car on its lot. Luckily, my insurance paid for it. However, I should have told him to take it to my house. I had no choice as far as a towing company. Arvada police automatically call Connolly's. read more

We were involved in an accident on the interstate. The tow driver would not tow to our repair shop even though payment was offered in the form of a credit card and it was within 6 miles. Driver insisted the car "had" to be towed to his impound lot. This was presumably to lock us in to high storage fees. We were given NO alternative. The driver preyed upon myself and my wife (who was transported by ambulance) because he knew we were in no position to dispute him. read more

Had to pick my car up after it was stolen. Paid these crooks their fees & was still treated disrespectfully. Thanks for nothing you malignant cowards. read more

0 STARS!! These guys are scammers BEWARE!! Served me court papers FOUR YEARS after my hit and run accident! Stating I owed $1600!! They had my completely wrecked car for 7 days when I brought them the title. Filled out paperwork with all my contact information on it. Never heard from them again after this until I was served. Apparently no one told me to sign the title when I brought it in. I've never had a car totaled or towed before, I had no idea what the process was. Office gal was very rude to begin with and doesn't explain anything to you! They kept my car for 42 days @$25/day!! Tried charging me interest and court fees, the whole works! This hit my credit report and ruined my opportunity to purchase a home! On top of it all I tried to settle the amount due and no one from Connolly's or Alpine Credit Inc would work with me or budge on amount due! DO NOT USE THIS COMPANY!! read more

I had a very good experience. After spending two miserable days waiting for AAA, I called connelly. They were there in half an hour. It was pouring rain. Adam, the driver, was professional and helpful. Highly recommend read more

I had a really great experience with them today. Rob was able to start my car without having to tow me, then he even followed me to the shop to make sure I was taken care of. I was super impressed. I'd recommend. read more

We have a fleet of 50 concrete pumping trucks and when we need a tow or a winch out Connolly's has some of the biggest tow trucks and the BEST operators you can find!. There early morning dispatcher was awesome this morning. one of our biggest pumper trucks broke down in heavy traffic and it was back to yard in no time fantastic job!! pat brewer read more

After crashing my motorcycle and braking my collarbone, they told me insurance would cover the tow fee. When I called them the next day they said that everything was going to be out of pocket, and because it's a Saturday I had to either pick it up today or pay nearly double the cost on Monday. As an insult to injury, the tow driver lost the only working key for the motorcycle. So now I am left with no way to start the bike. Very poor service and I would highly recommend not only never using this tow service, but also telling everybody to stay as far away as possible. read more

Skilled, professional and friendly driver. Accomodating dispatch. Fair price. Will use them every chance I can.

Had my sons car that had been stolen. Good customer service... I Think it's open 27 hours a day 7 says a week. Still not sure why I had to pay sooo much... But, was happy to get the car back. read more

We recently had a car accident, which totaled our favorite Honda Element. I headed into Connolly's, obviously upset and in a horrible mood due to our circumstances. When I walked in, I was greeted with such genuine kindness and empathy for our situation. The gals at the window(Katrina and her daughter) are so helpful and friendly. Explained my options clearly and made my day seem alot better and reminded me of how much worse things could've been. The lot tech(I don't know his name) who took me to get my belongings out of my car was one of the kindest humans I've ever met. Please make sure to thank your staff for me! You have no idea how their acts of kindness turned things around in a very dark moment for us. read more

Fast, friendly and professional. I've had the opportunity to deal with this company twice and both experiences where easy. We all have an idea as to what tow truck companies are. They don't fit the stereotype. I called a different company when my truck broke down and they were rude and it seemed like I was inconveniencing them with my business. When I called Connolly's it was the complete opposite of the other company. The girl that answered the phone made the process fast, easy and painless. I will definitely recommend them. read more

I had an episode with my car today that either needed a mechanic or a tow or both. After I spent most of the day troubleshooting with no success, I finally checked to see if my car insurance included roadside service. It did, I called, and I was introduced with this 5 star company. 1. Attempted Jumpstart -- No Avail 2. About to tow, the guy went out of his way to help troubleshoot. He checked and tightened a few possible culprits and Voila 3. He even went out of his way to stabilize my defective hood latch until I got home If all of the employees are like the guy that helped me, do not hesitate to call this company. read more

Fast, friendly and professional! People and a business you can trust and rely on. Driver arrived quicker than expected both times and he was super nice. Called to dispatch and the lady was so friendly and helpful. They know how to set expectations and deliver. read more

I own a truck fleet repair company and we have come to use Connolly's Towing almost exclusively over the years. From dispatch to the drivers to the accounting department, everyone is professional and courteous. Truly as superb operation. You can't go wrong with them! read more

Christmas Eve. Wife's cars starter went out. Called Connolly's. These folks are beyond the best!! Fast, Friendly, Helpful, and Safety Minded. If you use another company do so at your own risk. read more

I was in a car accident recently and my car found its way to Connolly's. The front office staff were quick and efficient. They were clear with what paperwork we needed to bring with us and the person who escorted us into the yard to collect our belongings was polite and courteous. These guys are pros at helping folks who find themselves in stressful situations and are quick to resolve problems. read more

So thankful for the amazing team here! We called around 4:30p after learning that our previously stolen motorcycle was impounded there. We live about an hour away and were told they closed at 5:30p, we asked if it was okay to try to make it in and they said absolutely. Once we arrived, they said they were hoping we would make it in and that they were going to wait an extra 5 for us anyways. That meant the world to us. We were helped Adam and a super sweet blonde girl ((I forgot to ask her name). They were fast, and had answers to all of our questions. If you ever need help I highly recommend them! read more

Owner is stuck in the 1950's and his son and daulghter in law are snakes would recommend another towing company

I haven't had to use Connolly's for a while. My RV broke down on Kenosha pass Friday night. I called them to see if they could go up and get it. I didn't want to go back up because I got home at 3 am Saturday, I was beat. I had to take my keys to them no big deal. Everyone was great there. I will definitely call them if need again. read more

I was recently in an accident that may have totaled my car. Richard came on the scene. And for that industry, based on my life experience, I was so pleasantly surprised! He was in uniform, clean cut, and polite. But it didn't stop there. He gave me my options and answered my questions very patiently. Additionally he was compassionate, as he could tell I was shaken up from the ordeal. He looked me in the eyes and said the main thing is that you are all right because the car can be replaced, and he is so right! Our health and quality of life is so precious. Things are just things and we figure out how to manage replacing what we need and perhaps doing without something else. Thank you Richard and Connolly's Towing, Inc. on 60th and Sheridan in Arvada. More companies should do business like you. (I do not know anyone affiliated with this business nor their prices but if you want good service and a clean cut and kind driver ask for Richard.) I pray for any fear those in my accident feel. I feel it too but am trying to put it in Gods hands. And I especially pray for all who are permanently hurt or have lost people in car accidents. read more