My truck's fuel fuse burned out at my son's school requiring us to call a tow truck. Our insurance sent It Happens towing. They were surprisingly quick to show up. The man was professional, easy going, and was like talking to a friend while loading up the truck on the flat bed. He got it loaded, over to our house, and off the flat bed quite quickly and easily. My truck was handled with care and we were so pleased with our service considering our situation. I even made the joke if he could come back the next day to tow the truck to the mechanic since our mechanic couldn't look it the day we had it towed. Good experience is a lack luster situation. read more

Anthony and Vanessa are amazing- courteous, professional, fast and friendly service. They took great care of my vehicle and of me!

Anthony and his crew are great people!!! So if you need any towing or recovery done, please give Anthony a call !! read more

It Happens is just great. I blew a tire in a demon pot hole. I scheduled road service thru State Farm. They gave me the number & I was able to talk to the Dispatcher who was very accommodating. The driver was there right when I was told he would be. He took care of everything & was so nice & personable. I highly recommend them because S*It Happens. read more

Loved the help I got from Anthony. He was tbe only company that followed through on picking up my car. Not only that, he called me to run through some logistics, showed up quickly, was able to give me an idea of what I would need worked on for my car. After towing my car to my desired destination, he called with an update. This man was a gem and I'm thankful for him. If I need a tow in the future, I will come to them for help. read more

When my car overheated and I had to stop as soon as I safely could, my Safeco Insurance Roadside Assistance connected me to It Happens Towing. They were prompt, courteous, helpful, and towed my car to our mechanic, about 20 miles away. Can't say enough about their customer service, who also let us know on a map how close they were before they arrived. Thank you, It Happens - you made a challenging situation so much easier! read more

Fantastic service! Truck #102. Thank you so much for your promptness, professionalism, kindness, and communication. I would most definitely recommend "It Happens" for anyone in need of a tow. Awesome work. Thanks again!!! read more

I was dispatched a tow through State Farm after I had a tire blow out the night before. The first towing company I was assigned to left me hanging and It Happens came to my rescue! They were very communicative and let me know the time frame of when I could expect them to arrive. When they got to me, the driver was very pleasant and professional. I will recommend them to everyone! read more

Horrible experience. Was stuck on the highway after my truck broke down. These guys answered a call from my insurance company saying they would be there. Sal the driver showed up and then said he wouldn't take us, that the toll would cost him 80.00. Lol more like 2.50. Despite his dispatch telling him to take the non toll (as did we) he refused to take us and left us stranded. Not only a terrible company but just and overall terrible person. Who leaves a family stranded like this for no reason. ? You always hear and expect tow truck drivers and companies to be shady but this takes the cake read more

Awesome service, they are sincere and they even tried to help me diagnose what was wrong with my car. They also put me on top of the list to tow which I also appreciate! read more

I've used It Happens Towing a couple times and Cody has always been great with his tow service. Always super responsive and courteous and friendly . Appreciate Cody and his time very much. read more

I had to get a tow, because the station where I got my oil changed didn't put a cap on correctly and it was broken. I was leaking oil and probably would have blown my engine! It Happens came very quickly to my rescue and towed me back to the shop to get my car fixed. Mark was prompt and gave great service! I would highly recommend It Happens, if you need a tow. They also do tire changes, jumpstarts, lockouts, and apparently they also buy junk cars! read more

These guys were GREAT! My insurance scheduled me for repairs at a place that was full and not accepting any further appointments. Sal was at my house for pickup at exactly when he said he would be. When I explained that there had been a mixup, he said, "Let me phone my boss and see what we can do." They took my car, held it and waited for the insurance to straighten things out. Anthony the owner even called the new collision center where they where taking it and let them know of the delay and then called me. Anthony and Sal were super helpful but also kind. If you only have half as pleasant an experience with them, you will be we off. Thank You Anthony and Sal!!! read more

I just had my car towed by Henry. Wow! Did I say WOW? Wow!! He is amazing. He showed care for my vehicle. He was kind, compassionate, and funny. It is stressful to have your car towed, but knowing it is in good hands is priceless. He even diagnosed the problem. He spoke to me in a respectful manner and explained everything step by step of what was happening with my car. The service and attitude were perfect! Excellent job. Thank you! I will never call another tow company. NEVER!! read more

Mike was terrific! Calm and confident, trouble-shooting as needed, and successfully towed my car to the dealer. Very much appreciated!

It Happens Towing has been amazing at keeping me informed after Liberty Mutual dropped the ball and forgot about where my truck was. Anthony called me multiple times and provided numbers to call so that my truck could get to the correct repair shop. I would use It Happens LLC in a second if anything happened to my car again. Thank you Anthony and your team for being so helpful. read more

Cody came to give me a battery jump, but determined that my alternator was out. He agreed to tow my car, even though he was headed home for the night. He was super quick, courteous and professional. I highly recommend this company!! read more

I ran over something on I-25 heading north in the Denver area that destroyed both of the tires on my left side. When I called my insurance company to arrange towing, It Happens was assigned the job. A few minutes later, I got a notice on the app saying that they would be 90-105 minutes until they could arrive. I thought this was a bit on the high side since I was in the city limits, so I called the dispatch number to find out why it would take so long. A brief conversation with the dispatcher where he was less than polite ended with him telling me "What do you expect for something that is free?" I took exception to that because while I am not paying the towing company, I'm paying money to my insurance company who is paying them, but I did not press the issue because I didn't believe it would help. When the driver arrived, he was curt and didn't even tell us his name. He just started putting my car on the flat bed. As he started getting back into the truck, he told us that we would have to get an Uber to get to where our car was being told. I responded, "You aren't going to give us a ride?" to which he responded, "Nope, get an Uber" as he climbed in to finish his paperwork. Well, since this guy had not given us his name or any paperwork and was about to drive off with my car, I decided to take a picture of his truck and the license plate. He immediately got out of the truck and started cussing at us for taking a picture of the license plate. When I told him "You are about to leave my wife and I stranded on an offramp for I-25 as you take my car away and you haven't so much as given us your name. Yes, I'm taking a picture of your license plate." This resulted in another string of profanities before he drove off, leaving us stranded on an Interstate offramp. We walked down the offramp to the nearest parking lot we could find and got an Uber to take us to the shop where we had our car towed. To the drivers credit, our car was there and appeared to be in good order, but that is the only good thing I have to say about this encounter. Definitely would not use them again, ever! read more

Anthony was great! Our bike broke down on a Sunday day ride and he came out on his day off to help us Quick fast and friendly service !!!! Thank you Anthony read more

This towing company held our car hostage for 4 weeks and demanded $1000 to let it go. He was hired to take the car from the crash site to the body shop, not impound. When confronted he yelled obceneties . read more

These guys are useless. Stay away. They take forever to show up. They are overpriced, and they do not take care of your vehicle. I used them in Highlands Ranch yesterday and now my car is damaged thanks to them. Never again. Anyone but 'it happens towing'. read more

Driver arrived earlier than we were told to expect the towing company, he grossly exaggerated how long he had to wait for me to come to the door and when I asked for documentation of any kind that they were taking our car, he left in a hurry without another word to me. read more

I had my car towed today by It Happens and under the circumstances, I couldn't be more pleased with the level of service I received from Anthony. He arrived quickly, was very personable and professional, communication was amazing, and he obviously knows what he is doing. I would highly recommend It Happens if you need a tow. read more

We found "It Happens" to be fast and efficient when our VW Golf TDI died in the middle of a busy road. They showed up much faster than expected. The driver had our car loaded in very little time and he delivered it to our repair shop with care. We watched the whole thing. We would definitely use "It Happens" again! read more

My son needed to get his SUV towed yesterday and my insurance company set the towing service up with "It Happens" towing service and we couldn't have been happier with the experience. They arrived sooner than what was expected which really made us happy, and then to top it off, the customer service was absolutely AMAZING!! He was able to put a smile on the faces of my son and I during a very stressful time and that was very much appreciated by us. If I ever need a tow in the future, I really hope that the towing service/company that helps me out will be "It Happens"!!! read more

anthony was great and helped me so much in a rather unfortunate happening with my car. he was honest, knowledgeable and didn't try to rush my off of the phone. i appreciate all the help i received and definitely recommend this company. read more

Driver canceled prior to pick up. Very unprofessional. Will never use this service again.

Called It Happens based on my mechanic's recommendation. I talked to Anthony, who was simply awesome. He came out quickly, got my car started, and was very reasonable for the service call. Wouldn't hesitate to use again, though truly hope I don't need to! read more

Terrible business. DO NOT USE. The OWNER had my car dropped off at the wrong shop and refused to take it to the correct one after the mix-up, saying he didn't have time. Had to have it re-towed the next day, so I left a poor review. Then he texts me on my personal phone mad about the review, saying he should have left my car at a grease monkey. Total piece of garbage, no customer service at all. He said he didn't care because he was getting paid by the insurance company either way. Would be laughing if I wasn't so upset at having to tow my car twice for no reason. read more

Absolutely disgusted with these people. They went to the wrong address, got mad at me about it and hung up on me. Left me stranded on the side of the road after an accident. I cannot stress enough that you should not use this company. Horrible rude service read more

I do not wright reviews but on this I have to!!! The 4 star reviews on this company have to be fake they just have to be. My insurance carrier had them listed as a towing company. I called to have my car towed to the shop. I spoke to a man named Anthony. He was be most the rudest person I have ever spoken to in my life. He then placed me on hold and I could over hear him saying derogatory racial comments. I hung up and called another company. read more

This company was hired by our insurance company to tow a totaled vehicle from the body shop back to our house. Driving home this evening we discovered that our vehicle had been dumped in the middle of a county road that's over two miles from us, unlocked, facing the wrong direction. The man who answered the phone said we told him to put it there, told me they weren't coming to finish bringing the vehicle to us because they were 105 miles away, to go ahead and call the cops, and then hung up on me! We had to get the sheriffs office involved, and they are now being cited for multiple ordinance violations, being charged for the emergency tow by the county to remove the vehicle hazard from the middle of the roadway, and we are pressing charges against them for the criminal dumping of our property. The man called back after midnight to harass me and hang up on me again. Stay away from this company at all costs!!! read more

It Happens Towing left me hanging with a disabled car for four hours with no warning or communication. I scheduled an appointment at Goodyear Tires to change my tire, which had slipped off the rim. My plan was to put the donut on, drive it in, and replace the tire(s) as necessary. Unfortunately, the rim is slightly dented and I couldn't get the lug nuts out, so I needed a tow. No problem. I called Goodyear to see what my options were. They referred me to 365 Towing to set up an appointment. 365 Towing then called It Happens Towing to set it up. I got all the necessary confirmations you would expect: confirmation texts giving ETAs. The ETA was slightly later than my appointment, but Goodyear said it was fine. So then the ETA got pushed back, but I got a second text confirming the tow was on the way. But they were late by 30 minutes past the second, pushed-back ETA. I called It Happens Towing, who told me they had CANCELLED THE ORDER IMMEDIATELY because I was out of their range. Ok, I figured it was 365 Towing who had messed up. I called 365 Towing. They told me they had not received a cancellation from It Happens. They called It Happens to set it up again. It Happens called me to confirm they were, in fact, finally on their way. I called Goodyear, and because I had missed my appointment time (at this point, by 45 minutes), they could no longer get to my car until the following business week, since they're closed on Sundays. So I decided I'd bite the bullet. I was already a few hours into the process and just needed my car fixed. I waited another 30 minutes. It Happens, when they called to re-confirm they were on the way, told me the driver was wrapping up another call and would text me soon. After the 30 minutes passed, I called It Happens for another status update. They said the driver would call me. He never did. He still has not. After an ADDITIONAL 30 MINUTES, I called 365 Towing to cancel the tow, and Goodyear to cancel the appointment. I found another servicer open on Sundays and found a different towing service. I've lost my entire afternoon, Goodyear Tire lost a customer, and It Happens is absolutely to blame. If I could rate 0 stars, I would. Do not ever use this service. They will leave you stranded for hours because they are completely irresponsible. read more

Another raving review for It Happens and Henry our driver! Our car started sputtering while driving through the mountains on I-70. Not the least stressful of places for this to happen. We pulled over with little options to get out of there. Henry arrived quickly, was compassionate to the stressful situation, and got us on our way with ease. He was the safest, most friendly driver that I have had the joy to work with. Thank you Henry, for turning a stressful situation into an easily navigated inconvenience. read more

Anthony arrived earlier than expected and was friendly and efficient! He is an asset to the company!

I called my insurance policy for roadside assistance, and it happens towing was selected to tow me out to the repair shop. they arrived in 25 minutes, the driver was very kind and sweet and went out of his way to get my dead car started and carefully and up onto the bed of the truck. the whole process took 10 minutes max. he drove and dropped me off at the shop and took care of getting the car down and in the right hands. hopefully I won't be needing to call again, but if I need a tow I'll get in touch with it happens again. read more

My wife's car would not start so called USAA roadside assistance and they sent this tow service to pick up the vehicle. He did not drop it at the address I told him to and instead said that the insurance company told him not to drop it. He told my wife he was taking it to a "safe place" to which she insisted that he drop it at our mechanic. He chose to take it to his impound yard and held it for 17 days with no contact and then called on January 2 and informed us that he was charging us $510 for storage that we had not authorized and was under the assumption that it was at the mechanics shop. Under threat of me reporting a stolen car he dropped it at the mechanics location and when I checked it out I found that he had run the battery down, opened windows and let the snow and ice cover the interior and left the keys in the ignition instead of the drop box for the mechanic. This owner is a scam artist and a liar and does not do what is directed by the owner, and the insurance company agent is not going to do anything about it. read more