The best customer service you could ask for. This is the place to go. They are efficient, competent…read moreand kind. Can't say enough good about them. Give up the big box / mass market pharmacies like CVS, etc.

I just switched to Norwalk Pharmacy, and already my experience is night and day for the other…read morePharmacy. Everybody is kind and actually talks to you and calls you back and they are so efficient. Best thing I've done was switched to them.

I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

I am having concerns about here. My prescriptions are often wring now. Something seems not right…read more today I found out that my . concerned about a pharmacist as she seems to fill prescriptions very under filled and then screams at customers

Warm and friendly local pharmacy. Very reliable. They also carry many soecial product for man and…read morewomen.

Knowledgeable, friendly, excellent service, beautiful ambiance, nice inventory. It's perfect for…read morepeople from the town. They carefully and kindly decline refills when they are not advised,

Everyone is so friendly - when I am away from home and have to use a different pharmacy I realize…read morehow amazing Grieb's is! They always answer all my phone calls immediately and are friendly and eager to answer my questions. I love it. They also seem to have updated some of the products they have in stock, and have really high quality options for vitamins etc.

They arbitrarily refused to refill a valid prescription they already fulfilled several months in…read moresucession prior literally because reasons. They said that I needed to move other prescriptions from Optum over to them before they would serve me again. Figure that one out reasonably.

English Apothecary is a jewel in our town. The staff greets everyone with a smile, a helpful…read moreanswer, and a willingness to go the extra mile with physicians and insurance companies. If they don't know an answer they do the research and get back with answers immediately.

It is all about the people, the employees. I could go to any drug store for refills and other…read moreproducts, but Candlewood Drugs in New Fairfield, CT has the very best employees working for their customers. Gina, Melissa, the youngins, and Diana. I will also say, the wonderful lady Pharmacist is the best I have ever had, having lived in four states and traveling across the U.S.A. I truly hope All of the employees have full medical insurance, retirement, healthy salaries, have raises, and a quarterly bonus of $1000.00. If I could, I would give them 10 Stars!

Absolutely awful pharmacy. the owner is nasty and MOST of the employees are too. they Could care…read moreless about their customers and their needs, they are rude, uncaring and only give a crap about the money they bring in. The owner CAME to ME to bring my business to them and I regret it every time I have to deal with them. Absolutely awful, awful, awful.

Pharmacy is excellent, convenient parking, no stairs, home delivery. Only negative is it is closed…read moreon Sundays. It would be nice if it could open on Sundays for a limited time eg 12:00-4:00.

Best pharmacy in town. Prescriptions are so fast they are ready by the time I drive from New Canaan…read morePediatrics (practically across the street). Always friendly.

I called the store looking for a hernia belt, or "truss" as it is commonly called. The person who…read moretook the call sounded like a kid who had no idea what it was and made no effort to find out or speak to someone who did. The website gave every indication that they carried them but the description was very general and I was trying to avoid a wasted trip. A store selling medical equipment should employ people to answer inquiries with some degree of knowledge about the products they sell.

A lot of quality and dedication in a little shop. Pointed many clients to them back in the day,…read morerecently had a reason to rent some equipment and they are as great as ever. Price competitive, huge selection, quick turnaround time and reasonable minimum rental durations. Feels good to support a long standing local business that puts their heart in what they do.