25 years with this practice and Nan Alexander is a gem!…read more However long it takes she answers all questions and takes time with each patient

Unfriendly staff and uncaring medical providers Worst…read moredoctor office experience ever over several months! They are more concerned with trying to book as many visits to charge for, yet don't do anything to help. Had significant GI issues Dr Shah didn't examine my abdomen until the third visit for the same symptoms. They complain if you call for a refill for a regular medication -Not patient oriented and cherry pick their patients Don't waste you time here, your health will suffer

Dr. Selden and his GI staff are wonderful. They're professional, courteous and knowledgeable. The…read morefront desk staff are helpful and check in is a simple process. Office and building is very clean. The entire process took less than two hours. Easy drop off/ pick up. Highly recommend for your GI needs.

they don't do jack here. charged me over $200 for information i could find online. ridiculous. get…read moreout of here.

So this is a weird review to write, but Dr. Bloom and his staff are great. Doesn't seem to matter…read morewhether it's the Bristol or Farmington location I am treated the same way with respect. While it seems to be customary to wait for any doctor these days I actually like this doctor and staff so it makes the wait slightly less painful. Dr. Bloom is definitely one of the best doctors I've had the pleasure of seeing for my issues and I've met some real doozies. He made me feel comfortable, listened to, and genuinely cared about. He has a good sense of humor which makes for a good bedside manner. Now keep in mind I haven't seen him in over 3 years and yet he knew me right away. I will continue to see Dr. Bloom for as long as medically necessary; and for as long as I'm in CT, you should to!

I have received nothing but top-notch, expert care from my GI doctor at CT GI. My doctor handles…read moreextraordinarily complex cases and he is proficient, excellent at what he does, and I am very happy with the care that I've received from him. A+++ I will admit that it sometimes takes time to get through, but every single message that I've sent to him (or staff) through the portal gets promptly answered. Staff have worked diligently with insurance companies to cover meds, etc.

The front desk is extremely rude and unfriendly. Was asking simple questions and was being talked…read moredown to when just asking for information. She slammed the phone down when hanging up and i was nothing but kind to her.

Wish I could give negative stars. This place has no respect for the patient if they have someone…read morein the room with them. The PA Audrey completely ignored me throughout the appointment, and addressed everything to the person that was with me, treating me like I was a moron/did not understand what is going on. To this day, I am still having major problems, and am being ignored, never bothered to call me, and waiting for a week for a check in. Will not go back to have colonoscopy/endoscopy. The office staff does not have any respect.

Connecticut GI was wonderful to deal with. They were so kind and professional from the beginning…read moreto the end. Starting with the greeting when you walk in to a warm blanket and kind and reassuring nurses and doctor.

Awful experience with this group. I went in with some gastro issues and was told by the physician…read more(Dr. Liu) that I was due for a 10 year screening and he would bill it as such, which he did not. I knew my issues weren't anything a colonoscopy was going to diagnose and would have declined had he not said it would be submitted for my screening. I now owe thousands for a procedure that I would have never done if I had to pay for it. I called the billing office and the woman was so rude when I explained the situation and was told that the physician knows he cannot do that. I trusted what he told me, not knowing that even if you are due for a screening, it can still be charged otherwise. In addition, I had the procedure in the hospital and they were short staffed and were trying their best but as I sat waiting, everyone could hear the nurse on the phone talking to another floor about Christopher xxxx (she said his full name) and when was the last time he used cocaine so they could determine when he could come down for his colonoscopy, completely breaching patient confidentiality. Their office staff also accidentally called me to tell me that my insurance wasn't going to cover a prescription and when I told the woman that I don't think I had a prescription for that she paused, confirmed who she was calling (which was not me) and then apologized and said she dialed the wrong number.

I've been using them for years. Dr. Ricci is professional, thorough and a great guy. Quality and…read moreefficient care.

This has to have been the rudest most unprofessional doctor I have ever met. He won't answer a…read moredirect question with a direct answer. You wait 40 minutes, put in a room to wait for him to come in. He opens the door, no hello how are you, and barks come with me. In the other room he sits facing the computer as if it is the patient, never makes eye contact, rushes, doesn't educate the slightest bit. I can't imagine what made him treat us so poorly. His answer to the question "what kind of fiber should be taken" was "any kind they are all the same". When I asked in return should it be soluble or insoluble he became angry and said said "you tell me doctor". He simply could have answered the question or educated the patient but he chose out right rudeness and unprofessionalism. I pray that this doctor who overbooks, rushes and has no patience for patient questions does not make a mistake that alters the course of someone's life. If you feel that kindness and compassion matters when choosing a doctor look else where.

All the bad reviews are spot on. The only reason I visited this practice was because my trusted…read moredoctor referred me. However, the experience has made me question everything. I went in for banding to treat a hemorrhoid, and the initial plan was to have three procedures done. But by the second procedure, Dr. Wazazz seemed completely unaware of my identity and had to ask which procedure we were on. He didn't even glance at my chart and kept asking which procedure this was. It was our fourth session, not the third, and I'm not sure what he did during that extra procedure. If there was any progress, it's been undone, as I've been bleeding for weeks. The whole experience felt disorganized, which made me incredibly nervous. I found it odd that he wanted me to continue with more procedures, and it feels like a money grab, especially since the treatment isn't working. This is aside from the fact that Dr. Wazazz had zero bedside manner and showed no respect for my privacy. I'd be undressed, and he'd open the door, allowing nurses in the waiting area to see directly into the room - completely unprofessional. The front desk staff consistently made booking errors, canceled appointments at the last minute without explanation or apology, and didn't provide any way to confirm whether my appointment was canceled. I'd show up the next morning, and they'd act like nothing happened. It was absurd. There's a clear lack of professionalism in this office. The question is, why are trusted healthcare providers referring patients to this subpar practice? It seems like money and kickbacks might be the motivation

I have been a patient here for years and I can't say enough about the care that they offer. I like…read morethat I have one facility that can take care of all my needs and coordinate my care between doctors. I would highly recommend this practice!

The billing team here is awful- lost my job due to the company closing down. Called in for a…read morepayment plan when I started working. The woman I spoke with was very rude telling me i never had a payment plan previously or made a payment. Asked for a manager to share the bad experience as well as ask some questions about the bill break down. Instead the same woman called me back and left me a VM stating there is nothing anyone will do for me left collections number (which she already provided) Called back again a month later spoke with someone who made my appt told me to set up a payment plan on the web. Sent a message to the doctor about a question for my up coming MRI that needed to be done. Was hoping to have it done before my $250 visit with her so i can have more information for our visit and had a question about her thoughts on contrast. And instead they cancelled my appt . Without my knowledge ( that i requested time off work for) Told me they don't have any other medical advice for me . Didn't even call me with a payment option or advising what needed to be paid prior to cancelling. Called back in asked for the manager again who then had her employee call me back to tell she is too busy and she doesn't believe the other rep would've ever been rude to me because she knows her personally (even though the calls are recorded) not willing to pull the call or resolve . This would be the second person essentially accusing me- Visits are booked out longer& at this point because of the horrible customer service i don't even want an appt here and will take care of the balance with collections instead of through them. All of this while dealing with several serious health issues! Major communication issue here! Horrible customer service- will miss Dr Burkman, sometimes people fall on hard times and paying out of pocket can be hard temporarily!

I don't even know where to start with this practice. Most of the staff that Dr Polio has needs to…read morefired, does that sum it up? He is a decent GI doctor, however, his staff makes him lose any credibility he may have. From the check in receptionist all the way to billing department, there are major problems here. I have continued to receive bills from this office all because they will not update my record to reflect the correct referring provider. If that isn't enough, after having an ultrasound done the medical asst insisted that they had not received results almost a week later when the facility assured me that they were completed and faxed the same day I had it done. The final nail in the coffin occurred when I found out I was expecting and a physician asst by the name of Stephanie asked rather callously,"So you are going to keep the baby?!" Someone should re coach every single member of this staff on the correct way to run a medical practice. I'm so glad I don't go there any longer. I would not recommend him.