I was excited to try this place out for a few reasons. One being that I read about it in the newspaper, two that it's a local business and I love supporting local business' and three it's downtown and they do have patio seating now. Another positive is the local artwork they have hanging on the interior walls and the awesome decor and woodwork that went into the design. It's fresh clean and spotless. Ok I have to admit reading all the reviews and the local newspaper piece I was expecting customer service to be much different that what we received. First, we called ahead of time to see if they are pet friendly. Not o oh did they not answer the phone but didn't answer until I called o the fourth try. The background noise was so loud I could barely hear the man on the other end. They are pet friendly to some extent; you can walk your pet inside to order but then must immediately go outside to drink or eat your items. Ok I can handle that and appreciate that they allow this. Second, I was totally thrown off guard when the woman behind the counter was border Iine B****y. She was rude. And it was apparent she didn't care for the dog on the leash sitting next to me either. I even asked again if it was ok to order hen sit outside with our options when the man behind her piped up yes it was. The look on her face said a million words that she didn't agree with his answer. When asked if there were refills on the drip coffee her answer was yes so when I proceeded to order one she handed me the half filled cup and said there, you get one refill. Ok well that was news to me. But don't worry one refill was way to many when I tasted their coffee. Wow!!! Talk about bitter strong. I needed to add cream to cut the bitterness down by a little. I don't use cream usually as I like my coffee bold and black but this was downright bitter. And therefore wouldn't return for another cup. The peach fritter was decent but for almost $5 I'll pass next time on the pastries too. For coffee and a pastry I paid $8 plus tax. So expect it to be a little more than other places. I love the location and the other pros but the service really left a chip on my shoulder and the coffee....well left a sour taste in my mouth. However, this is just my opinion and I encourage others to try it out. They do serve food and have amazing indoor seating. They also have a room where they will be roasting their beans in house. That's pretty cool. read more