I was involved in a car accident last year and as much as the situation itself sucked I genuinely think my experience with this body shop made the crappy situation better. It's not the closest location to me, but they had experience with my specific EV model and the entire process was very transparent, so I'm glad I went with them. Becky at the front desk has amazing customer service whenever I called, I received text updates from Dottie, and everyone I interacted with really empathized with my situation when I first came in. I didn't even know how dangerous it was that I had driven here following my accident. I wasn't planning to drop my car off that day, but their technicians said if I was their family member they wouldn't feel safe having me drive the car in the condition it was so I understood the urgency. I knew what to expect with my insurance company and that of the driver at fault, and while I had to drive a rental for 3 weeks when my vehicle was being repaired everything was really straightforward. When I received my car back it felt like I had a brand new car again and I was really grateful to their team for getting my family back on the road with our car. read more