Front end damage to nissan. Ordered parts. Days later wrong parts arrived. Ordered again. Days…read morelater parts arrived but this time one is cracked. Naturally can't use it. Ordered again. 2-3 days later part arrived. Now it gets installed and done. Can't have the car though until Monday, this is Friday. Transported on flatbed from one location to this one because they had opening to do work. Can't transport it back though because they're down one truck. Another three days. So much for trying to keep the client happy. Why wasn't cracked part overnighted and another flatbed rented because they were down one. Avoid this company. Solutions to problems were available and just ignored.

Another vehicle hit my car ripped off the front bumper and fortunately they were honest enough to…read morerun it through their insurance, Allstate helped me coordinate the repairs with this shop. They were very communicative and straight forward and got the job done quickly and efficiently. No BS, no unnecessary loopholes, no tricks or deceptive business practices, they do an honest and terrific job. From the date of the accident, to the finish repair date, it was a maximum of about three weeks which is incredible in this day and age. These people are to be trusted 100%

This is THE BEST collision and repair shop!! Ryan and his brother and their mechanic do top…read morequality work and fully accommodate your shedding needs!! Linda, their Assistant is the best!! She is helpful and very kind and courteous!! I highly recommend Whitemarsh Collision!! Hands down THE BEST!! Mike D.

I would like to extend my highest regards to mechanic Ryan. He went above and beyond and saved me…read moreover $700! I was in a bit of a predicament when I accidentally took off a lady's driver side mirror in my personal vehicle. It was to a 2004 BMW 325ci. Thinking that it would only cost me between $300-$400 to have it fixed and replaced, I didn't file an insurance claim due to my deductible being $500. I spoke with Ryan directly. He unfortunately related that the mirror is gonna cost me $1,060 (parts and labor). The mirror from BMW's website was around $950. Ryan informed me BMW no longer makes that mirror and he had to order it directly from BMW's website, which didn't even include the glass. Ryan gave me an option to find one cheaper on the internet. Which I found two options, one for $650 on eBay motors and the other was $200 on Amazon, but the part numbers didn't match. Apparently that year and model BMW has 24 different style mirrors, depending whether it's a coupe or a convertible. Needless to say, Ryan was able to find one on eBay for around $210, with the matching part numbers. Ryan then got the lady's permission to order that mirror. In total the whole job cost me $367, a lot better than the $1,060 that I was originally quoted. I am extremely grateful for the extra effort Ryan put forth looking to help both parties out in this unfortunate situation. It also saved me from having to file an insurance claim, and all the headaches I would've had to deal with my insurance company afterwards. These days it's rare to find an auto shop and mechanics that have the integrity and compassion that Ryan and the rest of his team have. I greatly appreciate it!

I've taken my car here over 3 times - and one of those times was because the body shop I took it to…read more(a local small-chain) did not do a good job, and every time I took it back to said place, they never fixed it. Anyway, Johnny is a great guy and a straight-shooter. I always felt like his prices were fair, that he and his guys work quickly, and his estimates are accurate. If you're looking for a slick, fancy, shiny waiting area and fancy office, this is not the place for you. I'd much rather sit in a tiny office and have my car fixed right and for a fair price than pay for Keurig coffee and over-priced waiting-area furniture. I always recommend Black Horse whenever anyone has anything- especially body work- done.

Blackhorse is amazing! They treat you like family from the time you make your first call to when…read moreyou get your car back. Open communication, amazing repairs, honest auto body! Handles everything with the insurance company and keeps you informed. Thankful to have such an amazing shop with Johnny and crew down the street!

They did a FANTASTIC job on my Volvo S60. My rear passenger door was hit by an SUV and another…read moreauto body shop said that I needed to replace the whole door. Even though my insurance company was paying, I went looking for another estimate. So, so happy that I found Vico's. For 1/4 of the price, they have my door looking brand new! Although I hope I won't be needing them anytime soon ;), I will never go anywhere else.

Extremely kind, communicative, and fast. They made the experience very easy to work with my…read moreinsurance carrier. I would definitely use them again. I really appreciated how helpful the office was with organizing everything and they were effective at communicating over phone and email.

I have a 2013 Infiniti. G37. Which had salt damage underneath the frame which was serious. My…read moredealer didn't want to touch this and said that the car was no good anymore. But my husband found Narcini's Auto Body, and said let's bring it here. They repaired my frame to brand new. Making the car safe to drive. And also saved me a great deal of money doing the repair. If you need any frame or body work done, I highly recommend going to Norcini's Auto Body. Thank you, Susan DiNatale

Had a valence panel hanging off my car and a hood that wouldn't close all the way... I called and…read morewas able to set an appointment the SAME DAY and they quickly fixed it at a great price. Really appreciative of this business check them out.

They told me my car was fixable and after doing an estimate for what should be 5-6k$, they…read moreestimated 10k$ and my car was deemed a total loss. There is also a mechanic there named Chris who told me to grab things that I needed out of the car but failed to tell me that I had to grab EVERYTHING and clean the car out so they could work on it. I also personally witnessed this same mechanic treat the receptionists poorly, speaking to them like they are stupid and yelling at others in the back office so loudly that I could hear him in the waiting area. The receptionists are very nice and super friendly but the mechanics could do better at explaining where stuff is/how things work especially since they have a large lot. I don't normally write bad reviews, but this one is deserved, I do fear.

I have a experience with Conicelli Body shop in Conshohocken to tell. Let me know what you think…read more Dropped car off Mon evening for repair. Repair was replacing front bumper, and the sensors, etc, total $2,500 or so, not an extensive repair by any means. Ran over a large rock at 5 mph. Got first response via text, Wed evening. "This is X w/Conicelli. I just wanted to update you that your vehicle has been disassembled & there is a supplement for additional damage that was found upon disassembly. The insurance company has been contacted and we are just waiting on approval. I will send another update once the supplement has been approved." Next response Friday, here's response. "This is X/Conicelli. I just wanted to update you that the supplement has been approved, so now we are just waiting for the parts to arrive to release your vehicle back into production. I will send another update once the parts are received. My reply "X, the supplement was approved Wed morning the parts haven't arrived yet?" As I spoke with adjuster who approved supplement Wed first thing in morning. Conicelli reply " They are scheduled to arrive on Monday" No update from Friday, on Wed evening, I sent this. "X, is there any updates on the repair status or my car? I'm scheduled to go out of town Friday. Thank you." Response "This is X w/Conicelli. I just wanted to update you that your vehicle is finished in paint & is now in reassembly. Once it is finished in reassembly, it will need to be cleaned up & finalized. I will send another update once it is finished in reassembly. Thank you!!" Notice no mention of my statement I'll be going out of town Friday. Went Thurs evening to shop to retrieve ez-pass transponder. As I was leaving saw a car in lot that looked like mine. It appeared that nothing had been done. Office/lot closed, so I left. Fri morning I'm told it was ready to have bumper put back on, it's in reassembly. In speaking with a manager, he originally said car would be ready that afternoon, I told him that was unacceptable, and I wanted to take car at that moment, his response was we can't do that as its ready for reassembly, and he would have it done right away. Right away took about an hour and 15 minutes. So, from sometime Wed until Friday morning, nothing was done, according to their timeline. Was the car going to be ready Friday if I hadn't protested? Additional 3 days or so, over the weekend, insurance doesn't cover full cost of rental, therefore I would be out additional funds. I explained to the manager with the lack of timely updates, I feel as though they're hiding behind the text responses. Last 2 things. Upon receiving car and paperwork, manager said to me the timeline wasn't that far off. My response was it was still off!! Think about it, Wed sometime to Fri morning, nothing done. As manager and I started to go different ways he made a comment about the supplemental check. At that point the check hadn't been cut, however I paid for repair in full to be later reimbursed by insurance company, less deductible. Did car sit due to them waiting on supplemental check? You tell me! Reply "STOP" to cancel.

Was involved in an accident last year and needed a good body shop, Guldner's came highly…read morerecommended by my neighbor and they definitely lived up to my neighbor's glowing review. They were very efficient and good at communicating. Honest with their quotes. They were also very helpful in terms of working with me on my deductibles. Fast forward to a year later... There were some light scratches on my car that needed to be taken care of before I return my lease.. they were able to take a look at the car the next day... and not only were they able to fix it, they ended up not charging me. Words cannot express how much I appreciated that as I am in the process of moving and was tight on money. In my past experience, it can be hard to find a trustworthy and genuine collision shop. If you are in the Philly area, I would highly recommend Gulner's without reservation!

I can't say enough about this business. They are the…read morebest!!! They were referred to me via a conversation with a person who lives in my complex. Being new to the area, I took a chance and contacted them. I am so glad that I did. They did an "outstanding" job on my car!! I can't stop looking at it. Their customer service was impeccable. And...I was more than satisfied with what they charged me for all of the work that they provided. I am spreading the word about this wonderful business.