This company has both refinished and installed hardwood floors for us. It had been 15+ years since…read morewe had our floors refinished and they really needed to be refreshed. They were here for 4 days and worked diligently sanding, sanding and sanding. Our floors had some deep scratches and they virtually eliminated all the scratches and nicks with their sanding. They were very helpful in listening to the stain color I wanted and mixed several different combinations. They put down several stains and once I saw the sample colors on our floor I realized that I wanted something different. They listened to me and the next day they put down a stain that was the perfect color. After the floors were stained they applied a few coats of satin finish and they look phenomenal!! I would never have thought the floors could look this good. All of the team members were masked without me having to ask them to mask up. All the team members were friendly, helpful and quick to answer any questions I had. They had taped plastic over the areas in the rooms they were sanding but the system they use is almost dustless. The pictures of the finished floors don't have the baseboards or quarter round installed yet which is our responsibility. I just wanted to show how beautiful they turned out. I highly recommend Isadora and his team, we have fallen back in love with our floors again.

This company's previous owner did the a great job on the hardwood floors for our entire house. We…read morehad one piece that got chipped and asked the new owners to fix it for us. After two months of trying to get them to come out and a no-show after they set an appointment, they finally came out to patch it. The patch Job they did was terrible and looks completely out of place. There is glue on the sides and it is not smooth to the rest of the floor. They told us this was the best they could do unless we wanted to re-sand and re-stain the entire floor. Very unprofessional, we will never use them again.

Great company and knowledgeable individuals to work with, quality brands of decking and railing…read moremanufacturers they supply. On time delivery of the materials to the job site. I don't use anyone else for these supplies.

Terrible responsiveness. Got their name from a roofer to replace my damaged gutters from Late…read moreJanuary snowstorm. He quoted it to get it done before March. Then told me he promised to get it done before end of April. In meantime soil around house started to erode. Finally gave up and got a reliable contractor to quote and get it done in a week. Don't believe Town and Country Sheet Metal. .

Installed some nice half round gutters and where easy to work with. Would use them again.read more

Recently had new hardwood floors instailled in primary bedroom and closet and they look wonderful…read more The team worked fast and did a great job ensuring the wood lined up with the tile from the bathroom. This is the 3rd time I have worked with Express Hardwood Floors and they have not disappointed me. I highly recommend.

ZERO STARS! Tons of issues and extremely disappointed after spending $5000+. We were having the…read morefloors in one room refinished, carpet removed from two rooms and refinishing the hardwood underneath, and adding new flooring to the kitchen. PROBLEM 1: When they first dropped off the new wood to acclimate, the person dropping off the wood took a chisel to my existing hardwood floor. He could not explain to me what he was doing. He ruined existing inlayed pegs in the flooring. We were told it would be fixed. They just tried to cover it up with putty (which took multiple attempts) and you can still see it. PROBLEM 2: When ripping up the existing flooring in the kitchen, they knocked two separate holes in my kitchen walls - one going behind the baseboard. PROBLEM 3: The new flooring installed in the kitchen had several spaces where the wood was cut too short and it didn't meet up by the baseboards. The cracks have been filled with putty, but I paid for wood flooring, not flooring filled with putty. PROBLEM 4: The trim nowhere matches either the refinished floors or the existing baseboards. We got a lame excuse about "lighting." They just didn't want to spend time making the trim match the floor. The contract states they are not responsible for any damages. Bruno offered to take $200 off the amount owed to cover for me finding someone to fix the walls. I refused knowing it would cost more than that. We then made a deal with Bruno where he "promised" he would send someone out the next week to fix the walls, we would withhold $500 from the payment and would then pay him the $500 once it was fixed. It has now been a month and we never heard from again despite multiple attempts. I had to hire a contractor to fix it, which cost approximately the $500. Two simple words of advice - RUN AWAY.

Be careful. They over charge on sales tax!!!! When I pointed this out they insisted it was correct…read morebut finally gave me a refund for the difference. They then stopped payment on the refund check, costing me more money from my bank.

Beware of the installer. They are independent contractors. I had one threaten my GC in front of his…read morekid. Owner of Carpet Direct wouldn't send a different contractor to come fix the poor work. Took 4+ months to fix. Still is not right. Thresholds still frayed. No showed multiple times. Came late every time. Had to redo and put all the bed frames back together. Put together wrong (thank God I checked my daughter's bed...). I'm sure there is more. But must have blocked it out. Nightmare experience!

The Painters arrived on time, did their work professionally. We are very pleased with the result.read more

Chase, Brian and their team did an outstanding job. Kept us in the loop through the entire process…read more Very happy with the results. Highly recommend. Bruce H. Olathe, KS