I engaged David to resurface my pool deck, stain it and patch a leak in a concrete pool spillover. His team did a very sloppy freehand job, did not use an edge guard and left stain all over the tile trim around my pool. I asked David about it and he said that he would take a look at it and determine if he needed to fix anything. I told him that I was stopping payment unless and until it was fixed. His guy came back and admitted that the work was sloppy because 1) he had his inexperienced grandson doing the trim work and 2) he was trying to knock off early. Also, instead of properly fixing the leak, they basically filled it with a raw ball of concrete, didn't bother leveling it AND SIMPLY STUCK ROCKS TO IT TO HIDE THE POOR WORKMANSHIP!!! When I again brought it to David's attention, his only response was to tell me to take $100 off (of a $3,200 bill) and ask me when he could pick up his check.
Ultimately, the paint job came out OK (after I threatened to withhold payment). The spillover is still leaking, and it's going to cost me more than $100 now to get it fixed correctly.
This is NOT the situation I was hoping for. As a disabled veteran with limited mobility, all I wanted was to have the work done correctly the first time by a professional without having to deal with this crap. I also have a driveway and other hardscapes that I was planning to have done as well, but it certainly won't be with this company. What a disappointment! read more