Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

I hired Aqua Luxe to re surface my pool as the pool was built in 1998-ish and it was due. Blake…read morecame out and gave me a quote and a timeline. Once he was hired he stayed on schedule, kept me updated on progress with photos as I was not living in the home yet and was 4 hours away. He worked with my screened in enclosure replacement guy to make sure that everything went smoothly. He even suggested things to do for my pool and kept my pool looking good until I was able to make the final move. I would not hesitate to hire him again or refer him. Great work, Fair pricing, and excellent customer service keeping me informed through out the process. A company that goes above and beyond for sure!

Pools and pool repair are expensive but they don't have to be painful....these guys do great work…read morewith no hassles . They show up and produce results in a timely manner. Hopefully I won't need them for a long time but if you need pool repair they are top notch.

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.

This business doesn't have a valid license (it's public information check out sunbiz.com) and she…read moreisn't licensed to make pool repairs but she does it anyways. She also doesn't buy brand new parts but insteads gets them 2nd hand or from other clients pools. She doesn't give her employees proper training and will turn your pool green. Not only that, when it's time to make things right and work things out she'll just ghost you and turn her phone off. Don't hire her

Save your money, you are better off cleaning your pool yourself than hiring this company. No…read moreprofessionalism. Pool full of algae since I hired them. Saw a previous review so did some research and it seems this company does not even have a valid business license.

While visiting a friend in the Jax area Todd, I believe the owner, came to the rescue! Her pool…read morehad turned to green overnight, her regular cleaner couldn't help that day, and he referred her to Moby Mac. Within hours her pool was back to blue and we were able to swim the next day!

From the owner: Hi! Thanks for checking us out! We’re a small pool and spa cleaning company owned and operated by a…read morehusband, wife team. Servicing Pools and spas from Atlantic Bch to Vilano Bch, we like to keep it a bit on the smaller side and service each of our accounts ourselves. We believe in quality over quantity! This insures you get the best service possible and the life out of your filter and equipment you expect and deserve! We treat each pool like it’s our own! Call MobyMac Pro Pool and Spa! We Take Pride in Your Pool!

price was up there. But not as high as they are now! Need QC…read morecheck In communication with builder. Will Update after 6/7/24 6/29/24 I guess they have their money. So I get ghosted!! I take back all good things I guess there is a reason they don't use the same subs!! Anymore Go somewhere else not here!!

Had my pool refinished with Paradise Pools and the did an amazing job. My pool is beautiful. The…read moreprocess was well organized and very easy for me. They kept me informed of the construction. I can't say enough good things about this company. Very professional. I would use Paradise Pools again.

process was as smooth as I could have expected it to be. I met with PPAS very end of September for…read morethe first time, and my pool was finished mid-February. They were communicating throughout the process and I never felt like I didn't know what was going on or what was coming up. The price was competitive and I was able to design it to my exact specifications and they were able to work with my small backyard. I would definitely recommend PPAS to anyone looking for a pool installer.

From the owner: Founded in 1988, Premier Pools and Spas has grown to become the nations largest pool builder. With…read moreover 150 locations throughout the US, we are thrilled to have built 1 of 10 pools nationwide in 2023, and excited to provide more families with the backyard of their dreams in the future!

If you have a different pool person, get rid of them now and hire Coby!!!…read moreHe's reliable, respectful and knows his business. My pool is beautifully clean and the water actually feels soft. His rates are comparable, but I found them to be the most affordable. His work is worth every penny. He takes care of our pool in the off season too which means we're swimming before anyone else come spring.

Kolby has been with us for a few years now and he's extremely efficient. We have never had an issue…read morewith anything, he cleans our pool to perfection every time at a very fair price.