Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.

Pay attention. Corporate has so much control. These men have been honest and helpful for years…read more Do not compare them to Corporate Scheduling for home repairs with improperly trainees.

Oh man, owning a pool is VERY EXPENSIVE! Recently our pool pump blew up; that's right it blew up…read morewith fire coming out of it. We didn't have a choice but to replace the pool pump so we went to Leslie's since they offer interest free financing for 12 months through Wells Fargo. In the store we picked out the pump, made an appointment for installation, and paid. A couple of days later our appointment arrived and the tech showed up to install our pump. He did a very quick and excellent job at removing the old pump and installing a new one. The new pump works great, has a 2 year warranty, and we have 12 months to pay it off. In store staff and the install tech were all very nice and easy to work with.

Contacting Red Rhino Leak Detection is the best decision I have made regarding my pool! We do have…read morea leak which is unfortunate and a hassle but Red Rhino has made it easy! From first visiting the web site to making an appointment it has been so easy. Stephanie made the appointment, she explained upfront what I would expect and the price! I got a confirmation email with the information and price. Austin called this morning about 30min before he came. He explained what he would be doing, he checked every facet of pool leaks I could have imagined. He went over possibilities before hand and when he finished he has solved the leak problem! He gave me a run down of WHY it was happening as well as explained the repair process and even quoted a price. He was honest about everything, even that the surface repair would be a darker grey than our existing surface (obviously since our pool is several years old..a couple decades). It is going to be expensive but he told me about the warranty and put my mind at ease spending so much. He even made the repair appointment on the spot!! We even get a $100 off for scheduling the repair within 7 days of the leak detection! For such a pesky problem, I am really glad I contacted Red Rhino. Professional, courteous and honest! I hopefully won't have a pool leak in the future but if I do, I know who I am calling!!! They also don't crowd your inbox with a thousand emails or upsell you which is so refreshing!

What an amazing company and staff. Red Rhino came highly recommended by our weekly pool service…read morecompany to determine if and where we had a leak. Unfortunately we have needed their services on more than one occasion over the past few years. Each time has been an outstanding customer experience. Each time the staff has been extremely knowledgeable and professional at locating and repairing our problem. Trey and Travis are experts at their respective jobs and are both great communicators as well. It is hard to find companies like this and I whole heartily recommend them and their company.

My family loves our Kerry Martin Pool!!! Great company and friendly staff. It's been 6 years and…read moreit is as beautiful as the day it was completed.

Our family absolutely LOVES our Kerry Martin Pool! The sales team was extremely professional and…read morenice and they made the entire design process enjoyable. The quality and attention to detail was on point and we couldn't be happier was the finished product. Highly recommend!

I hired Aqua Luxe to re surface my pool as the pool was built in 1998-ish and it was due. Blake…read morecame out and gave me a quote and a timeline. Once he was hired he stayed on schedule, kept me updated on progress with photos as I was not living in the home yet and was 4 hours away. He worked with my screened in enclosure replacement guy to make sure that everything went smoothly. He even suggested things to do for my pool and kept my pool looking good until I was able to make the final move. I would not hesitate to hire him again or refer him. Great work, Fair pricing, and excellent customer service keeping me informed through out the process. A company that goes above and beyond for sure!

Pools and pool repair are expensive but they don't have to be painful....these guys do great work…read morewith no hassles . They show up and produce results in a timely manner. Hopefully I won't need them for a long time but if you need pool repair they are top notch.

Excellent experience doing business with this team. Very reasonably priced and they were able to…read moreknock out our garage within a day! Work seems very high quality and everyone we've dealt with seems very knowledgeable and willing. Will definitely be using them again in the future.

Needed entire cool deck replaced - decided not to go old school and try a new product that was…read more"suppose" to have lifetime warranty. Guaranteed it would NOT be hot or slippery! What a load of crap! We have to be careful walking especially when it's wet. Granddaughter and dog slid down while walking. Burns your feet in the summer. Sloppy work! Spilled product in pool. Reached out repeatedly & they finally refused to return calls. So we are out $11,000 and the only thing we can do at this point is start from scratch, when we can afford it. RUN in the opposite direction from this company! Go old school with concrete style cool deck. This upgrade is a freaking nightmare!

If you have a different pool person, get rid of them now and hire Coby!!!…read moreHe's reliable, respectful and knows his business. My pool is beautifully clean and the water actually feels soft. His rates are comparable, but I found them to be the most affordable. His work is worth every penny. He takes care of our pool in the off season too which means we're swimming before anyone else come spring.

Kolby has been with us for a few years now and he's extremely efficient. We have never had an issue…read morewith anything, he cleans our pool to perfection every time at a very fair price.

My pool renovation was completed quicker than estimated and I am thrilled with the results. I…read morerecommend the hardworking team at Motta Pools!

Wonderful company. Great communication. Shows up on time And fixes the problems other pool…read morecompanies cannot. I've had leak problems for 3 months that no one else could fix until Scott showed up. I highly recommend this company!

I just moved to the area and was looking for someone to help with the pool maintenance as we…read moresettled in. Scott was quick to respond and came by the next day to give me an estimate. Not only did he let me know about what would be needed, he also gave me a lot insight into things that I didn't fully understand. Scott is always there when he says he will be, he goes out of his way to fix things, no matter how screwed up they are, and is a great guy overall. So happy to have found Scott, he's the man.