Original post- D'andre was great to work with but their machinery did not get to the edges of the concrete floor. In fact, in serveral places - they only got to about 2 feet from the wall and this resulted in an unprofessional look. We were never warned this was a possibility...only after they finished did they say their equipment just couldn't get that close to the walls. We still don't understand.
Followup Post- D'andre did stop by today. He explained that his machinery could not get edges under cabinets (1st time hearing that) and that polishing concrete does not "polish" the floor. It will be a dull finish unless expoxy is used. He said he offered us polishing vs expoxy but as I told him - while a builder/professional remodeler might know that polishing is dull (andugly) and that a shiny surface requires expoxy - that we as consumers would not know this. Concrete etc definitely did not explain this but simply said that expoxy would give a uniform color to the cement (i.e. black). They never mentioned that clear expoxy was an option. He looked at our floor and said it looks great as we have 8 throw rugs and lots of heavy furniture hiding the worst areas. Well lesson learned. Consumers need to do their homework before engaging a contractor as the contractor either won't be transparent or assumes you know that the word polished doesn't mean a sheen or even nice! read more
