Normally we have a good experience at Concourse Cafe. Our office orders breakfast and lunch from time to time. Today, however, I placed an order online for lunch delivery which was confirmed through their online payment system and the charge was pending to my account. I waited for about an hour before I called to check on it, to which the owner informed me that they were not doing deliveries (odd because they had delivered to my office for breakfast hours before) because they were overwhelmed with catering this week and his sons worked at Publix so he was short handed. Well, sir, why would your online system accept my order and charge my account if you weren't accepting orders for delivery? Furthermore, why wouldn't you call me to let me know so that I wasn't waiting for my lunch that was never going to arrive? But don't worry folks, next week he will be good to go for deliveries again and will "make it up to me". Sorry, but don't expect and order from me again next week or ever. read more