It has taken me quite some time to write this review. About two months actually. I wanted to make sure that I was being fair and not writing from pure emotion. According to my previous reviews I have been a loyal customer but unfortunately no longer. I've always loved the service from the nail techs as well as the owner, Jason. For this appointment, I scheduled in advance in order to get my favorite nail tech. I learned my lesson before when I walked in and had to go with another nail tech because she wasn't available. While I waited for her, Jason offered to take my nails which he did, no problem. After finishing he placed a sheet of paper in front of me filled with handwritten names and phone numbers. He pointed to my name and asked if that was me. I happily replied yes when I recognized my phone number. He then proceeded to tell me that I had written a bad review and I needed to take it down. Taken aback I asked him to repeat it. He did. I informed him that my review honestly captured my experience and I was happy to update it. I asked him if he addressed my concerns. Rather than acknowledging my concerns or even apologizing, he continued to state that I needed to take my review down. At this point I felt bullied because I realized that this was likely something he has done before which means that the reviews are not an honest reflection of people's experiences. He went on to tell me that I could not be serviced unless I took the review down. I asked how much I owed him for taking my nails off and promptly paid him cash. I then walked out and headed to the new nail salon that just opened by my house. I hadn't gone there yet because I was willing to drive the 30 minutes to come here. This was my last trip to Concord Nail Spa. I'm very disappointed and shocked to learn that Jason, the owner bullies people into writing the reviews that he wants. He said that I should have come to him first and I actually agree with him. Had he responded to my concerns I would have done an update acknowledging that. Instead, I'm documenting this experience. read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

I wanted to like this nail salon because almost all the nail techs are black women, but it's a no. Their prices are fair. The work is decent but could be tightened up a little bit. I got a full set of acrylics - medium almond w/gel polish. My nails started lifting and popping off a week after getting them done. I've never had my nails come off that quickly. I went to get one of the popped off ones fixed. The male nail tech was rude. He got upset because I didn't remember the number and asked for a book to see. Then he didn't match the shape. When I asked him to fix it, he got an attitude. My nails were pointy almond and he made it round almond. I also had to tell him to make it the same length as the other ones. Another attitude. read more

Jason did my acrylics , good vibe and good communication. Not too loud also a quiet good environment.

This is a hidden gem. Great spot for mani pedi. I like going during the week. Not as packed, and you can book an appointment. read more

Concord Nails Spa - Ask for Lula! She's the best! - Nail Salons Near Me - Concord, North Carolina

I broke up with my regular nail shop today (I'm devastated) but came here on a whim as I was desperate to get a fresh mani to brighten my day (going through a ton). Anywho. The tech was nice although she had her daughter present playing. Her daughter was sweet and pleasant too, but going through a lot, I really just wanted to sit in silence. It is a "spa" after all. It should've been relaxing. This is probably one of the worst manicures I've received. They don't soak off gel. My nails were drilled to hell as I previously had a few layers of gel on. Not their fault but they should've soaked it off. My nails hurt so bad. My cuticles look terrible. The shape isn't cohesive. Although the nail tech (who was black btw, which I loved) took her time, it was sloppiest paint job I've ever had. I'm so embarrassed to show my nails. It's also weirdly dim in the salon, so I really couldn't tell until outside. The quality of the nail polish was off. After the days I've been having, it was no surprise this didn't cheer me up. I still tipped $10 on a $40 crappy manicure but I won't be back! read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

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It was nice as you check in with an iPad and can make your appointment online. I've come here twice and I love Gee, she's hooks my hand and feet up! read more

I have never written a review of anyone before, but this one certainly warrants my review. I should have paid attention to reviews before I took my daughter-in-law and her maid of honor here to get manicures and pedicures two days before the wedding. First of all, I scheduled the appointment ahead of time and they did not have three people to provide services for us. They started on the maid of honor first and my daughter-in-law and I were just sitting there doing nothing. I had to ask to get our feet soaked while we waited. We also learned near the end of the appointment that we could've had drinks, but we were not even offered them! I stated from the moment I walked in that I just wanted a French manicure done on my nails no gel or anything. Since I've never been here, I was not familiar with how things were done. When my hands were put under a light to dry, I asked if it was the light drying my nails or the heat from the light? Jason answered..." It's the light drying the gel.". I then said "Gel!??? I didn't want gel!!'". Needless to say, I was extremely upset, but did not want to cause a scene in front of my soon to be daughter-in-law and her friend. Knowing I was upset he said I could come in after the wedding and get it taken off for free. I was shocked when I went to check out that he charged me for a service that I didn't even want! I would've been fine if I had been charged for a French manicure, but I was charged for gel nails that I never wanted from the beginning. I went back in to get the gel taken off (which didn't last anyway) and I spoke with him and gave him my feedback before posting this review to see if he wanted to try to make it right in any way. He could've cared less! When I said, I don't think it really matters to you he said nothing. He basically told me to tell them right away next time (which I said multiple times on this visit what I wanted and the girls with me could vouch for that) and he did what he wanted to do anyway. uptake and charge me for something I didn't want! I will never be returning here and cannot recommend them to anyone!!! especially Jason!!! The technician who did my daughter-in-law's nails was extremely sweet and new to this location. Hopefully she will eventually go and find employment at a better salon. If I could put zero stars, I would! The salon is nice inside, but it totally doesn't matter when the service is poor! I've also included a picture not even a great gel service! You could still see my tips of my own nails. I could've done a better job doing my own French manicure. read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

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I had a wonderful pedicure here the other day and they served me a free mimosa. Loved the experience !

I found my new favorite nail salon! Jason the owner was very friendly, he did an excellent job on my French SNS. Lulu was very sweet and did a great job on my eyebrow wax. The salon is very clean, and decorated nicely. I will definitely be back! read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

The service was great I got the appointment I wanted and excellent service from Lula the nail tech I requested. The place is clean and everyone is a professional and the hospitality on point, read more

Lula is my nail life saver finally have a go to spot! Check in is super easy and the iPad even sang me happy birthday when I checked in lol

This was my first time entering this establishment, never in my LIFE have I received horrible service with getting my eyebrows waxed! A lady named Felicia literally played in my eyebrows, she did not follow the sanitary protocol with waxing, wax was not hot enough so hair is still present, and has cut off most of my eyebrow hairs, and has made one eyebrow smaller than the other, they do not offer refunds, she is a waste of time and will play in your face!!! I will never return read more

Since COVID I've not had great experiences with nail salons as I feel they just want your money and not provide adequate services. However, after visiting the Concord Nail Spa on a SunDate with my husband they exceeded my expectations. My technician was Miss Lulu and my husband had Miss Lisa. Both these ladies did a phenomenal job especially since hubby's and my feet were dangerously ratchet after vacationing 2 months prior Miss Lulu made sure I was comfortable throughout the entire service (had the VOESH package). These ladies really took their service to the next level ensuring that our feet were walking on clouds when we left. Thank you Miss Lulu and Miss Lisa for a job well done and great experience!!! Although we live in SC and just passing through we'll definitely make this our go to spot when visiting read more

I'd give it zero if an option. The lady doesn't know how to do nails, she couldn't even grab them because her nails were too long. Then she kept filling my fingers instead of the nail. And they are not even the shape I requested it when asked her to fix she gets mad. They are bumpy and just ugly. I went to another nail place to have e them correct them. read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

Took my daughter to get a full set with design. The tech told her it probably would take her awhile because she hadn't eaten all day and her hands are shaky. Fast forward it took so long we decided to forgo the design because it took her an hour to prep her nails. 2+ hours later we left with the worst clumpy mess I have ever seen. If we weren't pressed for time I would have definitely asked for them to be done over by someone else. read more

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I book my appts on Sundays. It is so relaxing. Not many places are open on Suns so this is just an added bonus. The offer refreshments too. My nails are done so well I'm able to go 3 weeks between appts. For the budget conscious it's a savings. The owner Jason is friendly and gets to know their customers. Lula is my tech and we love her, but all of them are friendly and engaged. read more

this place has always been trash. the owner is the slimiest man ever. he gives off energy of someone much taller. I came in on Tuesday, got SNS. The tech put cuticle oil on before the top coat. Noticed at the end. They are not shiny. They are breaking already. Went back Wednesday and they told me to come back tomorrow. Went back after work the next day, 20 minutes before close, and they told me they weren't going to do it because they were closed. if they were closed, why is the open sign on? I informed him I was leaving for vacation at 9 am. Needed them fixed. He told me he wasn't going to fix them. Is that how a business should be ran? Absolutely not. This place needs to be shut down. read more

Concord Nails Spa - This is 1.5 days after. How is an owner ok with this? Disgusting. - Nail Salons Near Me - Concord, North Carolina

What a gem! This is my new favorite pedicure stop for sure. My girl Mai was so friendly and amazing. I'm leaving here feeling refreshed and ready for the day. They accommodated our 6 lady group and we all had great conversations with the other technicians. This place is 100% a winning find. read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

Really enjoyed my experience here. Jason did my nails quickly but perfectly. It's hard to find a great nail salon in Charlotte but I finally did! read more

Love love love this salon! Best place to get your nails done in concord hands down! I've been coming here for months and enjoy seeing Mai and Jason! They're the best! Relax and enjoy a glass of wine while you listen to music! read more

they charge you a fee when you use your card. there are a lot of blk nail techs, which is surprising! I love to see it tho.

I wasn't getting a service there but I was so blown away by the customer service this place offered . I was with a bride getting her nails done for her special day and the staff was super friendly and accommodating. I loved the full service bar that the salon offered . If I'm ever in NC and need my nails done or feet I'll definitely be stopping by at this place read more

Concord Nails Spa - The inside - Nail Salons Near Me - Concord, North Carolina

Horrible experience.... I witnessed the host be rude to several customers. One young lady did not understand the check in and input her cell and went to go wait in the car. She came back in later to check status and the host said you left me. She mentioned that I thought you would text me since you asked for my cell number. Instead of making it right he makes her wait longer. My wife's pedicure was horrendous. The young man did not know what he was doing. He blamed the horrible job on the nail polish and then applied another few coats on top of the first one!!! Needless to say that 4 hours later when my wife got dressed for the wedding we were attending the polish rubbed off! All of this and I didn't mention my subpar pedicure.... This was by far the worst nail spa I've ever visited!!!! Please don't visit! read more

Concord Nails Spa - 4 hours later polish still not dry!!!! - Nail Salons Near Me - Concord, North Carolina

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My first time here recommended by a coworker. Probably one of the best places I've been to in 4 years. Mai was super friendly. This place is very clean. All in all just a wonderful & very relaxing experience. I'll definitely be spending money here! Worth the whole pedicure experience. Will be getting my nails done in the future. read more

Concord Nails Spa - Definitely recommend the $50 pedicure (can't remember the name) worth it!!! - Nail Salons Near Me - Concord, North Carolina

You walk into home when visiting this spa. The owners and staff are so welcoming and you don't feel like you're rushed and the services are amazing! I've been to a lot of spas in the area and none compare to this one. Your not going through an assembly line and feeling rushed. Best pedicures that you can actually enjoy read more

Michael was very kind and welcoming! He did a great job on my deluxe pedicure!! My nails were not what style I wanted but they helped me get the closest thing to it, which I appreciate! I will definitely returning during the day rather than close to closing time. I felt the pressure of time, they did not rush but everyone was ready to as was I. I recommend this nail spa because of the staff and the availability they have! read more

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After trying Valentino down the street and getting rude service from the walk in me and my friend came to Concord Nails Spa and immediately knew we had made the right choice. We were greeted with warming smiles and "hellos" as soon as we walked in. We signed in and waited no longer than 2 minutes to be seated. A new girl Brittany took care of me and Lisa took care of my friend. They took their time in caring for our toes and removing the dead skin off our heels. Brittany asked me several times if I was comfortable and reassured that I was enjoying my service. I give Brittany a 10/10 I highly recommend and I hope she stays there for a long time because I will definitely be back for her read more

Concord nail spa!! Best nail spa ever they always will take you and slay any service !! Now they're adding hair for men and women!! 20% off your service Come through yall they're the best management wise service wise clean and professional. LOVEEE read more

35$ for the worst manicure I have ever had. Took so long to complete it and I had to point out at the end that she completely missed the sides on most of my nails. 3 days post GEL and it already has a huge chip. They didn't even do the arm/hand massage that most salons include. Will not be going back. read more

Not worth it for the money. The mani and pedi was rushed and the lady was very aggressive My nails are uneven and the nail polish is very thick. Not all dead skin is removed. First and last time here read more

Concord Nails Spa - Rough job. Thick paint, dead skin still on and uneven nails - Nail Salons Near Me - Concord, North Carolina

I was a first time client at Concord Nails Spa and I really loved my experience! The place was great, very clean, not a strong "nail salon" odor, and a great vibe! I asked for a full acrylic set, and received just what i asked for! The price was average, a bit on the cheaper side in comparison to other places close by. The reason for the 2 star review is the overall quality of the nails, i got the set late Friday night, around 6 pm, and by monday one had already broken off. I called the shop immediately and they took me immediately and the nail was fixed in 30 minutes! I was so impressed by the service! But, on tuesday, 2 more nails proceeded to break off. I'm not upset at the nail tech but I think there wasnt enough glue on the tips to keep them secure because all of the nails broke off at the same place. read more

The green ones Tony did and the pink ones I came back to get them fixed and Jason did them. If you are going to get acrylic go to Jason. read more

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I was really hoping to love this place, but unfortunately was very disappointed. Every single time I go, I will get the same thing and yet every time it's been raised price by $5. Sooner or later just a regular manicure they're gonna charge $80! Disappointed to say the least. The music they play in there is not pleasing for a nail salon. It will be pop music off of a YouTube channel. I want to relax when I'm paying a service to get my nails done, not listen to kpop songs for 2 hours. Although, it is a big salon and the pedicure chairs are nice. I went here with my sister not too long ago and the nail tech was "jokingly" making comments to my sister about her biting her nails and being passive aggressive towards her about it. As a nail tech, there's just some things you don't need to say ESPECIALLY if you're wanting a good tip. I am one to tip well, as I've given that same girl a $20 tip- But I will no longer be coming back to this location. read more

This is the second time I've had to call back and request to come fix what they messed up. I won't be going back. As expensive as they are, their work should be top notch. I wouldn't recommend anyone going there. read more

I came here on my birthday for a Mani Pedi. My nail tech was David, who by the way was asleep in one of the chairs. He was completely uninterested in doing my nails and they showed it. The mail polish chipped off after a day and even my toenail polish is starting to chip off. My cuticles are trash. Not the experience I expected when paying $75 for a Mani Pedi without gel. It's to big on a salon and trashy for me. read more

My sister, mom and I went to concord nails spa for the first time over the weekend and were really happy we went! Redd was amazing - so detail oriented, funny and kind. A few days after the mani/pedi and my hands/feet still look freshly painted. Such a pleasant surprise! Highly recommend! read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina

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Redd is amazing. She's the sweetest, most personable nail tech I've had and she's good at what she does. She should be at a better managed salon because her talent surpasses this place. Everything else? I'm not sure because i didn't have 2 hours to wait for someone to help me. There were 3 other people in there and 4 nail techs and i was told "a couple minutes"...after 20 minutes they said 10 more, after 45, i walked out. Y'all weren't busy and if it's going to be a wait, say that so the customer can choose whether they want to wait or not. I won't be coming back. read more

The experience here was horrendous! The products used are cheap. I do not recommend this establishment, and I don't recommend Jason!!

The lady that did my nails didn't use anything sterile she got the nail stuff from a nail box under her desk. Instead of getting a new set of nail supplies. She also burned me multiple times after telling her it was hot she still pushed my hands into the hot wax. After I was done I was disappointed in the job she did. She then had moved on to the next customer and didn't sterilize her area and the lady told her to and she threw a fit. I complained to the manager and he fixed it but still wouldn't recommend her. My friend got her toes done and the guy did a great job. She said she'll go back but I'll make sure I won't go and if I do I'm not letting the lady do my nails. read more

Concord Nails Spa - The job she did. - Nail Salons Near Me - Concord, North Carolina

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It was grate Jason did my nails and did a good job I love my nails I am going to come here forever read more

Concord Nails Spa - Nail Salons Near Me - Concord, North Carolina