I have used Guie's since a truck hit my car around March 2025. They were so kind, friendly, and…read morehelpful then, and continue to be so. Today, August 2026, I drive right to them when my air conditioner stopped functioning. With their pleasant attitude, they immediately looked at my car, found out the problem, ordered the necessary part, and scheduled the repair! You couldn't find nicer, better informed people, who sincerely care to help you!

Great people, great service, accurate and timely. For a…read morewhile there, I was hitting things with my car and Rick and Linda were quick to work with insurance adjusters and car rentals to make the process easier for me. I've also used them for all of my auto maintenance and my Volvo with 120K looks and runs great.

I had my Raptor towed here after a collision. Elizabeth communicated effectively with insurance…read morecompanies and was pleasant to work with.

excelllent detail job on my bmw the last 6 years twice yearly from Main Line BMW.These people are…read morethe best and honest retailers with a fair price. They will make your car look brand new. A woman yesterday saw my car and thought it was new even though it is a 2020 model.. all after being detailed by Cavallo.

Nick and Gretchen were very professional and took the time to make sure every detail was covered…read more My BMW has never been in better condition....feels brand new again! Highly recommend!

My truck was in an accident and I heard they do great work. They worked with my insurance company…read moreand replaced everything with factory parts. It looks perfect and they got it handled fast. Professional team and I will use them Had another problem with a pigeon crashing into my new truck. I can count on these guys to save the day. Perfect service and repairs

This was my first time using Direct Paint and Collision, and I had a really good experience…read more From the moment I walked in, everyone was professional, warm, and easy to talk to. The whole crew made the process feel smooth and well organized, which really took a lot of stress off me. I want to give a special shout-out to Ian, the Customer Service Manager. The extreme cold weather slowed down the paint process, but he and the team did everything they could to stay on schedule and get my car back to me as promised. I truly appreciate that effort. They also noticed an issue with my tire and brought it to my attention, making sure I understood the safety concern. They even helped me find a discounted replacement tire to bring the cost down. That meant a lot to me. It felt like they were looking out for me, not just trying to make extra bucks. Communication was great as well. I received regular updates, so I always knew what was going on. While they're busy, they have a shop cat to keep you company while you're waiting. She's round and content, clearly very well-fed and well taken care of. She's a bit shy, but she's warm company on a cold day while you wait. I'm very glad I chose them. I'd absolutely use them again.While they're busy, they have a shop cat to keep you company while you're waiting. She's round and content, clearly very well-fed and well taken care of. She's a bit shy, but she's warm company on a cold day.

DON'T GO HERE. Took my car here for repairs after an accident. They told me something in my car had…read morepreviously been repaired improperly so it was making a rattling noise after this 'repair' at Direct Paint & Collision. I made an appointment to have to the car checked out but I was just called and told not to bother coming in and they don't care about any noise because my vehicle had allegedly been repaired at some point, improperly. DON'T GO HERE. They sold me new tires that were unrelated to the accident though. Annoying.

This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

I brought my car into Classic Coachwork of West Chester for collision repair, I was extremely…read moreimpressed with the quality and craftsmanship of their work. They kept me informed of the progress and when to expect the work to be completed.....effortless, on my end! My daughter and son-in-law, to my surprise, requested my car be detailed. When I picked my car up, the car looked totally new....beautiful! Their customer service far exceeded my expectations. I would, without hesitation, use Classic Coachwork in the future and I would gladly recommend their services to my family and friends.

Excellent! Had a couple of different vehicles in there from teenage drivers banging up cars to…read morerust repair on older vehicle to meeting a deadline for repair after hitting a deer in a truck. All repairs done are top notch and Dale and Kayla at Malvern location are great to work with! Hope to not see them again for a while but given past driving I feel like I might! Highly recommend!

This place is great! They did my husband's car a few years ago that I knew I wanted to take my car…read morehere to be repaired for the collision with Deer. They did not disappoint! They did a wonderful job!

I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

They left the hood of my Acura more damaged then when it came in. Their service manager Ben is a…read morereal piece of work. Lied to me multiple instances then asked me to pay over $1500 to have my hood repainted again at my own expense after they 1st said they would fix the issues under their workmanship guarantee....which is absolute trash. Ben initially took responsibility and said compound likely stuck to the hood...which didn't make much sense. I have pics prior to this...before Rocco's work and there were no big spots of missing paint like this. They charged me for a hood and fender repaint. I know they can do good work but I guess it's a roll of the dice regarding who you get. Hey Rocco's...any interest in honoring your workmanship guarantee?

Super helpful, really nice manager, fast turn around time for both times I was there. Really good…read morequality. Parts that were previously replaced were acting up they were able to fix it super fast for me and it was covered under their warranty. I thought I was going to miss my trip because of the issue but they went above and beyond to help me. They even drove my car back to me after it was done since I was local. I highly recommend!