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    Concept Nail

    3.2 (80 reviews)
    ModerateNail Salons
    Closed 10:00 am - 8:00 pm

    Services - Concept Nail

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

    Concept Nail Photos

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    Recommended Reviews - Concept Nail

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    Reviews With Photos

    Broken nails after 6 days

    I used to go to concept nails prior to Covid, but I recently decided to give them another chance because it's close to my house. I HAD fairly long nails with dipping powder. I went in last weekend to get a mani pedi. The lady started off by sanding down the top coat, then she kept going all the way down to my nail bed I kept telling her it was hot and the other nail techs around kept looking with concern but never said anything. Normally they just sand the top coat off so they can soak it, but she was being careless and halfway through realized they were my real nails, the other technicians kept saying wow your nails are so long and beautiful, but I guess she didn't care or wasn't paying attention, she ended up sanding off the tip to my middle finger. At this point I'm pissed because it's clear she's sanded the top of my nail bed. She then told me to put my fingers in a hot ass bowl with barley any remover in it but overflowing with so much hot water in the bottom bowl the owner had to come over and empty some out, she kept telling me to rub my nails on the cotton ball, but my nails felt so fragile after all her sanding I was was very reluctant to manipulate them too much. Oh I forgot to mention I asked her point blank is she was sanding my nails and she kept saying no. My nails were so fragile I asked to to just cut them halfway down, I knew they stood no chance. During my pedicure she was in such a rush she forgot the scrub (I picked a pedicure that included this) she did a terrible massage with wet watery lotion it was like getting a massage with milk. I also had gel on my toes she did not soak it off she just sanded the paint totally off and now my toenails are brittle as hell. During my pedicure she put a warm towel on my feet but then laid it on my legs and just left it there to be a cold wet rag. The worst pedicure of my life! Anyway, so back to my nails, I got dipping powder again I ask for them to be square because they were so short now, this woman could not file a square to save her life which I guess is why she kept trying to convince me to get square round, my middle finger was shaped like Gumby I ended up fixing it myself at home. So now I've only had my nails done a week and I've had 3 nails break, this never happens to me, I usually wear my natural nails very long I have for most of my adult life and I'm super careful, but because my nails are so fragile they are cracking. I also have several hangnails I'm sure that's from the sanding and how she did the soaking. Oh I forgot the powder itself is bumpy, but tbh that's the least of my concerns it's really the fact that she did so much damage to my nails I'll basically have to wear them short until they grow completely out. Sorry concept nails I normally wouldn't hold one bad experiences against a place, but there were several other nail technicians who knew she was rushing being chaotic and cutting corners and they didn't say anything!

    Gel nails gone wrong at Concept Nails, Woodbridge, Va
    Joyce V.

    I have known the nail person at Concept Nail for many years. Kim used to be kind and patient. When I went in to show her what happened to the gel she did on my nails, she wanted to place blame on me and I told it I wasn't to blame. She rudely told me to stop talking and said fine it was her fault. Over a week later, 3 other nails started to peel and the wet paint under the gel got all over the grip of my golf club and on a pair of pants. I went back and said remove the gel. She did and repainted my nails, however, she suggested I go to a different nail stylist. She also charged me $13 to repaint. I shouldn't have been charged at all. What nerve and so unprofessional. I really liked Kim, but she is so incredibly rude and won't own up to her own mistakes. Plus she is quick and in a hurry to get you out, therefore, nails do not survive well. They push gel but they don't know how to apply it. In all my years of having my nails done including gel - never have I ever been treated so unprofessionally and disrespectfully. I highly recommend - keep driving by. Don't stop at this Concept Nails location.

    I was at the salon for almost 2 hrs and it wasn't worth the two hours or the $95. They were pushy about getting gel when I just wanted regular polish. Their regular pedicure only includes polishing and cutting down your nails for $30! My nails have look horrible. They are so thin they will probably break in a day . My thumbs are significantly different lengths. There is product all over my fingers. The employees were cold and pushy about getting gel. Wanted to try a new salon closer to home and I regret it.

    Christina M.

    I used to come here all the time before I moved & I was highly satisfied... but I went this past weekend while I was in the area visiting and I have three separate fingers that are cut up at the cuticles. I don't know if someone was just having an off day but the amount I paid for the service I got was not worth it. They just were not gentle with me. I'm not saying do or do not go here.. but if you do, make sure you say ow if they even give you the slightest bit of pain. I thought it was just a quick nip but end up digging into my cuticles. Never going back.

    Marble

    I looooove Cindy... I show her an idea I find online and she matches is perfectly!! She's quick and efficient and good conversation as well..

    Ingrid S.

    I've been coming here every 2 weeks for well over a year. I've had nothing but great service! Kim does my nails exclusively, but all of the techs are great! I've never had any issues, and I watch them take people when they are about to close countless times. Prices are average for the area. I pay $40 for a fill and I get the spa pedicure ($43), but they have pedicures as cheap as $15.

    Nails chipping, less then 24 hours after.
    Samaria M.

    I choose the regular pedicure and manicure done by Christine, she moved quickly, but she didn't make me feel uncomfortable. I polish selection left a lot to be desired, they had a lot of off brands, as I sampled the polishes the majority were "watered down" with acetone, which diminishes the quality of a lasting manicure. $30, for a mani and pedi is great, but the polish is lifting less then 24 hours after my manicure.

    Basic manicure and gel polish.
    April T.

    I've been going here for about a year, and I see Cindy (I'm very particular about my nails and eyebrows and will not see anyone else), and she is amazing. I've had pretty much ever service done, and I've never had a bad experience. The shop is very clean and the staff know many customers by name, which is a great sign.

    They always do an awesome job.
    Stacy Y.

    I've been going to this place for gel manicures and pedicures for awhile but never got a chance to write a review. I've noticed that whenever I get my nails done here they last longer and never chip prematurely. The people here are very nice and efficient as well. I go to a lot of nail salons but this one is my favorite. I live in McLean but always come here when I visit my parents in Woodbridge. 5 stars.

    The polish on my skin

    I only went here because my normal tech at a completely different place was booked. I went there to get a pedicure and fill in w/ a nail repair. Which by the way was supposed to be 2 nails repaired. One of my nails that broke, I glued back on. Instead of taking the nail that I glued on off, she just continued covering over it. Before we started, I told the lady that my nails are ombré pink, then transitions to white and the top. I asked her multiple times would she be able to fill them in. Of course she stated yes. Come to find out, they couldn't do it. Also, my cuticles kept getting dinged while she was buffing my nails. My nails look like a kindergartner did them. I have polish on my skin, the nails aren't even, and I have bubbles forming on the polish. I will not be going back

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    2 years ago

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    4 years ago

    Always a great experience with Cindy who does a very thorough careful manicure and pedicure

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    11 years ago

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    7 years ago

    It was great customer service but the lady doing my nails cut me on my cuticle a little but overall a wonderful place.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Concept Nail

    Review Highlights - Concept Nail

    I saw Wendy at concept nails for a fill-in and a redesign of my nails.

    Mentioned in 5 reviews

    Read more highlights

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    Wasn't hard to get an appointment and I even had to move the time back which they were able to…read moreaccommodate. Came in on a day that was not busy at all the staff was nice greeted when we entered offered beverages and snacks. I got there at 6:30 and left and 9pm. I was not very happy about how long it took. They started with my pedicure I asked for French tip the man doing my pedicure got to the pink base then left me waiting for someone to come because he couldn't do. The first person that did it messed it up and someone else had to come and fix the polish and finish the pedicure which wasn't done properly at this point they had already closed and they started on my manicure it felt very rush and I didn't get to enjoy the relaxing experience it was supposed to be. I did like how they turned out the work is good the experience just wasn't great

    I found JC Nails & Spa while searching for a new salon to get my nails done. I made an appointment…read morewith Nikkey for a take-off and a whole new full set after having a not so good experience at a different nail salon. I was impressed from the moment I walked in. The salon is beautiful, clean and had a great vibe. Nikkey was super sweet and she made sure I was happy with my nails. After explained all the alternatives because I was unsure. Nikkey did an amazing job and gave great suggestions when choosing a color. All in all I was extremely happy with the service and will definitely be back!

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    4.3(636 reviews)
    3.4 mi
    $$

    I've visited this salon three times. The first pedicure was with April and one of the best I've had…read morein so long. So it encouraged me to come back for a manicure- I waited an hour to be seen and had an appt so that put a bad taste in my mouth. April was out of town so I visited and saw Anna for a pedicure. The next day I woke up with a MAJOR infection. I couldn't walk and I was in pure agony. I went to urgent care and they said it was a huge infection from the pedicure and I had to go on an aggressive course of antibiotics. This salon is not clean or the nail artist did not take precaution to clean her tools. It's always everyone's nightmare to get a pedicure at a salon because you never know how clean they are especially when you're just starting out at a place. I'm 30 and I've been getting pedicures done every single month since I was 20 and I've never had this happen. Unfortunately, I will never return to this salon and I thought it was my due diligence to give them feedback but also warn others to be careful and ask for all tools to be cleaned in front of them.

    In town, found a Groupon for a massage and facial decided to try this place out. Arrived on time…read moreand was warmly greeted by who I believe was the owner. Checked in and was escorted to the massage room. The massage was phenomenal and so was the facial, I fell asleep and woke up feeling rejuvenated and relaxed all in one. A definite must try and on my list of places to return when in town.

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