My parents had a great experience here. Tommy was a pleasure to work with from start to finish. He was friendly, funny, honest, and genuinely seemed to care about making the whole process as easy as possible. One thing we really appreciated was that he knew the repair would take some time, so instead of having my mom leave her car there longer than necessary, he gathered everything he needed upfront and had her bring it back only when it was actually time for the work to begin. That made a big difference and showed he was thinking about what was most convenient for the customer. The shop itself is clean, and the little refreshments in the waiting area were a nice touch. When the car was finished, it looked beautiful and was returned spotless inside and out. We wouldn't hesitate to recommend Tommy to anyone who needs auto body repairs. He made what could have been a stressful experience feel easy. read more

What can I say about Gevorg? His level of professionalism and quality of work surpasses anything I've ever experienced in a body shop setting. From start to finish, he made the entire process seamless--even though my insurance company was difficult to work with. From the moment I dropped off my car to the time it was ready, it only took three weeks. Gevorg took care of everything with the insurance company--I didn't have to deal with an adjuster, appraiser, or any of the usual headaches. I'm extremely happy with the service I received. I would absolutely recommend their shop to my friends, family, and anyone looking for a trustworthy and efficient body shop. Honestly, discovering this place has been one of the best finds of 2025. read more

Concept Collision Center - Call Tommy His the best ! - Body Shops Near Me - Los Angeles, California

This place is great for a single or independent woman to go to. The staff are sooo nice, and I found them recommended on Reddit (specifically Trevor) after dealing with shops who would say whatever to get me in the door, then act weird, rude, or very obviously try to upcharge for things I didn't need. It's worth the drive if you don't live very close. All of the staff are super friendly and the prices are good. read more

Worked with Tommy for the work needed on my car due to an insurance claim. Awesome guy! Top notch service. He explained everything to me... to make sure I understand the damage done to my car and what they did to fix it , and the why. Very responsive and communicated well. My car doesnt look like anything was ever damaged. read more

Writing this on behalf of my mother-in-law. She got in an accident and Concept Collision Center was one of the pre-approved auto-shops that her insurance carrier worked with. Walked in with her and Tommy greeted us, took time explaining the process and even agreed to fix a scratch not related to the accident on her back bumper for a few hundred dollars. Within the promised two weeks, the car looked as good as new and delivered to her home. Not only that, Tommy was nice enough to have replaced the entire back bumper with no extra charge. read more

The staff here is really great. They kept me informed throughout the process and made everything stress-free. The work came out amazing, pricing was fair, and I felt confident I was in good hands the ENTIRE time. If you're looking for quality repairs and trustworthy service, this is the place to come to!! read more

Best experience I've ever had at a body shop!! I was responsible for an accident and paying out of pocket, other shops gave me crazy high estimates with confusing explanations and luckily I found these guys. Concept has the nicest staff ever, it was literally heaven after dealing with scammy shops. $1000 cheaper than the other guy's estimate. I will go here & tell everyone I know as long as I live in LA :) read more

I am really impressed by how professional and honest the staff are. Trevor and George are genuinely so helpful and looked out for me. They patiently gave me realistic advice on how to best deal with my situation, even if it meant they would make less money out of it. I think it speaks volumes to how much trust you can place in these guys (which is a lot)! I would highly recommend Concept Collision Center to anyone going through the stressful experience of dealing with a car accident. read more

What a beautiful job they did on getting my car looking like brand new, absolutely love their efficiency and how they keep you informed on the entire process... Tommy and George can't thank you enough!!!! read more

Tommy, George, and the team were great to work with--professional, efficient, and clear in their communication throughout the process. My car came back looking refreshed and cared for, and they went above and beyond to make sure the quality of work was high while keeping costs reasonable. They made everything feel easy and well-managed. Would definitely recommend and will happily return! read more

I was treated with the utmost respect, kindness, and thoughtfulness. I am VERY big on customer service and I was provided amazing customer service by Tommy. I felt valued, appreciated for my business, faith in their work, and Tommy exceeded my expectations in the quality work performed on my car. I am extremely grateful for the time, professional work, and level of customer service. Very personable, kind, professional, and clean! I HIGHLY recommend Concept Collision Center to everyone! Communication, quality of work, care, and quality...all checked!!! Thank you!! read more

I was referred to concept collision center by my insurance carrier Mercury and I have to say I am so impressed with the outcome of the service I would highly encourage you even noninsurance repairs to go see George he will give you the best service you've ever received at body shop. The pricing is extremely reasonable.. great value read more

Concept collision is number one in my books thanks George and Tommy for always taking care of my car needs read more

Concept Collision Center - My 500 Benz with the new painted 600 grill all done at concept collision. Wouldn't take my baby anywhere else - Body Shops Near Me - Los Angeles, California

This spot is IT -- my new go-to for any necessary body work in the LA area. George and everybody here are wonderful. They do beautiful, finessed, top-notch work AND they're always honest and communicative with you on numbers. They even fixed up and detailed some dents and scratches that I'd long accepted / forgotten about so thoughtfully on their own accord. I'm very grateful to have come through here. read more

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George and his team are awesome. Work got done quick and at the right price. Great updates throughout the process and my car looks sweet again. Thanks guys! read more

What a great place. Had a minor issue with the bumper and took care of and didn't even charge. The best auto body shop experience I've had in my 30 years driving. George was a breath of fresh air. Asked me to bring the part from the dealer. Addressed and fixed on the spot. Thank you so much and I will be back. read more

These guys went above and beyond with the work they did on my car. George and the team did an exceptional job. They would not release my car until they made sure it was work was at its best. Honestly the car looks better than before the crash. I would highly recommend this shop and will return for any future work. read more

Honest and reliable! Forever grateful to Greg and his team! My car began overheating a leaking what I now know was coolant. I towed it to Galpin Ford where I normally service my car and after waiting for hours they told me they would charge me $250 just to diagnose my car. I found it outrageous especially because 2 months prior I had spend close to $800 with them servicing my car and one of the things they "serviced" was my cooling system. Furthermore, aside from regular maintenance I had never had any issues with my vehicle. I ended up having to tow my car back home and wait for the weekend to pass because the mechanic I had originally intende to take me car to only worked Monday through Friday. Finally, Monday rolled around and after an exhausting and frustrating day of waiting (4 hours) for a tow truck to pick me up, (yeah AAA sucks!) the tow truck man who happened to pick my car up from the dealership the week prior remembered me and referred me to Greg from Concept Collision Center! It was a bit scary because I had never heard of this place, they are a collision center, and they don't have many reviews (3 at the time I'm writing this) but I decided to trust the tow truck guys referral. Before even getting to the collision center I was able to speak to Greg on the phone who assured me he would check and diagnose my car at no cost, something the dealership wanted to charge me $250 for. I got into Concept Collision and Greg greeted me with a friendly smile. From the beginning he explained everything he would do and everything I could expect. He explained that he would diagnose and quote and if I decided to do the work with them there was sometimes an up charge because sometimes they get into your car and discover things they cannot see just from opening the hood. He also assured me he would never do any work before getting the okay from me. He plugged my car into his diagnosis machine (as you can tell I'm not very versed in mechanic terms) and I waited in the lobby to see what he would tell me. No more than 30 minutes in he asked me to come outside. He said my car was ready and I could drive off with whenever I was ready! What!? That fast! I couldn't believe it! Greg told me all that was wrong with my car was that a pin fell off the radiator which made the coolant leak out and caused my car to overheat. He put the pin back into place and filled my car with coolant and did not charge me a penny! That's right, he charge me a whopping $0 when the ridiculous dealership wanted to charge me $250 just to diagnose! What worse it that the dealership probably messed whatever pin came loose because they where the ones who worked on that part of my car only 2 months prior. Needless to say that I am forever grateful for Greg and his honesty and will absolutely continue bringing my car to him and recommending family and friend to his shop! Thank you Greg and staff! read more

Best body shop I have ever been to. Great prices and the guys are really cool. They understand people because they have been in the buisness for over 20 years. Shout out to Tommy and George always taking care of people. read more

As I got out work I noticed a dent in my car I immediately knew I had to repair it as soon as possible a coworker of mine recommended this place and I am highly satisfied will not go anywhere else and would not recommend any other place! They did an awesome job my car looks great and the timing of the repair was the best! Friendly staff that make you feel at home! Great place! read more

Just wanna thank Concept collision Center for the great work that then done to my Infiniti Q50 , great team great shop to go so please if you guys are reading this please if you have any damages or need custom job on your car like rims modification and Service or maintenance done they are the best in price they beat the dealers price they do not overcharge like the dealers do and they use all original parts from manufacture on any and models , thank you to George , Tommy and Greg , Leo for the great work you guys done . read more

Concept Collision Center - Thank you to George and Tommy , Greg and Leo for the great work that you guys done - Body Shops Near Me - Los Angeles, California

Some kid ran into the side of my car leaving a huge scratch down the side. I was stressed out because I couldn't afford not to have my car for weeks. I spoke with george at concept and not only did he quote ke a fair price he was able to get me my car back within days. Now I have my baby back and I can't even tell that anything was ever wrong. George had excellent communication throughout the process keeping me at ease. Thank you concept collision center. So glad I found you guys read more

My car wasn't starting and I knew it wasn't the battery. I called all the nearby shops, but they were either too busy or their specialists wouldn't be available to even look at my car for another 2 weeks. I called Greg at Concept Collision Center. He was so sweet and understanding. I had my car towed to his shop & he immediately started working on my car. He was very professional. He looked at my car & expertly identified the issue right away. He took the time to explain to me what the problem was & ordered the necessary parts the same day. My car was fixed within days! Thank you!! You guys are the best!! The only place I trust to take care of any issues with my car! read more

Had a issue with my mirror caps they made it happen have went to multiple body shops none work well like this shop

Fixed my bumper in under 45 minutes. The waiting room is so comfortable and the staff are so friendly. I had a great experience! I recommend these guys to anyone! read more

OMG, they were fantastic. Had minor bumper damage due to a slow speed collision with a pole. They fixed it quickly at no charge!!!

George and his team did an excellent job fixing by bumper and had an oil change done in no time. Also got a free car wash and wax! Great customer service guys! Kept it up! Will definitely recommend this place for Auto body and mechanic work. read more

I can't even explain how thankful I am here for the tea here at CONCEPT . I had dropped my wedding ring in my ac duct so I was very anxious to get it back most places I took it to thought it was a joke or giggled it gave me some outrageous number to get it out but the team concept told me I have nothing to worry about that they will take care of me and have the ring out shortly and shortly I was surprised with my ring back on my finger in no time I canteen say how much I appreciate these guys on top my car was washed which they didn't have to do but threw that in for me as well I will be taking my car back for them to do some body work because they gave me a great price on that so I highly recommend concept thank you guys can't wait to bring the car back in for some body work thanks again guys! read more

I was on the side of the freeway cuz my tire had blew out next thing I noticed a car stoped and asked if I needed help I told him the my tire was flat Leo was very nice he called a tow truck towed my car to the shop got me a brand new tire fix the plastic thing over my wheel and they only charged me for the tire over all amazing guys I'm going back next week to fix my front bumper they where very professional very respectful hands down they have a customer for life thanks concept you guys ROCK read more