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    Concept Boats

    5.0 (3 reviews)
    Closed 8:30 am - 3:00 pm

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    Photo of Steve D.
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    13 years ago

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    Susan P.

    Thank you Steve, we are gifted to have you!

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    9 years ago

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    Susan P.

    Thank you Chris!

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    10 years ago

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    Susan P.

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    Thriller Miami Speedboat Adventure Tours - Miami River Tour

    Thriller Miami Speedboat Adventure Tours

    (435 reviews)

    Downtown

    Had a great time. The speed and pivots were cool, not too harsh, and the ride wasn't bumpy. Someone…read moresuggested sitting front-right for taking pictures, which worked out well. We parked at a lot on 4th and Biscayne, then it was a short walk to the dock behind Bayside Marketplace. We arrived about 20 minutes before boarding, so we were within the first 10 people to board. Would definitely do it again.

    I am a local resident and repeat customer who has enjoyed this tour many times. Unfortunately, my…read moremost recent experience was disappointing. The issue was never that I might get wet. I understand this is a high-speed boat attraction and have ridden many times. I was simply trying to explain how wind direction and passenger positioning can affect the amount of spray passengers receive. In my experience, captains have previously appreciated these discussions and handled them professionally. Instead of listening, staff repeatedly and aggressively told me that I would get wet, which completely missed the point I was trying to make. When I asked to speak with a captain or supervisor, my request was denied. The situation became increasingly confrontational. I was told not to educate an adult individual at the kiosk about nautical terminology, despite my attempt to explain a legitimate concern. I was also uncomfortable being recorded without my permission. Rather than de-escalating the situation, staff called security and threatened police removal. As a long-time customer, I found that response excessive and unnecessary. I expect better customer service, professionalism, and respect from a business I have supported for years. Management should review how this incident was handled and provide additional training on customer relations and conflict de-escalation.

    Miami On The Water - Miami Boat Tours

    Miami On The Water

    (4 reviews)

    Downtown

    A really nice experience and well worth the $35 per person. I booked the sunset boat tour, which…read moretook us around the mansions and islands of Biscayne Bay for about 90 minutes as the sun set. The tour guide was informative while keeping things light and fun, and the DJ added to the atmosphere by timing songs from artists like Shakira, Jennifer Lopez, and Ricky Martin as we passed their homes. There were plenty of photo opportunities, and although the boat was on the smaller side, it didn't feel crowded. The top and front were open-air, with covered seating downstairs. Approaching the lit-up Miami skyline at the end of the ride was a highlight. The boat had a bar with reasonably priced drinks ($5 beers and $10 cocktails) and snacks available for purchase. The only downside was unclear check-in instructions. The email said the booth was inside Bayside Marketplace behind Chili's on the second floor. Right across from Chili's is a storefront for a different tour operator, and downstairs there are at least ten other booths with similar names, which made it confusing. After asking around, we learned the Fiesta Cruises booth was actually outside on the dock--you have to walk through the Tasca Paella restaurant to reach it. Once we found it, check-in and boarding were smooth. Parking at the garage can also be challenging, especially on weekend evenings or during events. My tour coincided with a Miami Heat game next door, which made traffic and parking more difficult and expensive (a $57 flat event rate). The company did send a warning email recommending public transit or rideshare. Even arriving an hour early, it still took about 40 minutes to park and locate the check-in booth.

    We went for the Miami New Year's Eve Fireworks Cruise, departs from Bayside Marketplace at 11pm and…read morethe event ended immediately after the fireworks at 12.30am ish, although the official published ending time was 1am. They provide less than 2 Hour New Years Eve Fireworks Cruise, unlimited drinks (the lady bartenders were super friendly). We paid $165.00+ (Adult) The music was great, we have a time on the cruise and a quick dance party after the fireworks.

    Mr. Sea Miami Boats

    Mr. Sea Miami Boats

    (28 reviews)

    Downtown

    Excellent and speedy service! I highly recommend this if you want a private boat excursion…read more I booked this for my friend's bachelorette party. I used WhatsApp and they respond really quickly. Just provide details like the day, amount of people and the time. You can also book through their website which I also did but WhatsApp was immediate service. We quickly found an option that fit our budget and they send over a contract to sign. A small deposit is due during the time you sign your contract with the remaining balance and tip on the day of your trip. They offer drink and food services but we opted to bring our own as they provide an ice cooler. Our captain, Daniel, was great. He texted me right before and we let him know we were running late. Our Uber dropped us off at the wrong location which made us more late but he still gave us our time back when he did not have to all. Once he helped us onto the boat, he asked where we wanted to go and took us to a small island with other boats. He also gives you full access to the music. They also have an option for a large floatie for everyone to lay out and relax on. I highly recommend this if you're looking for a private boat ride. Prices are very reasonable. Easily our favorite excursion on the trip!

    While we had so much fun with our captain Jorja I must say the boat itself was terrible! It looked…read moreas if it haven't been clean in years! The inside where the kitchen was had a very bad smell! The boat was so out dated! The mat was torn! We had to lay our towels down to sit on bc the boat was so unsanitary! The leather was torn badly! We had to do our own leg work upon boarding (as in picking the captain) and etc. We was told to arrive a hour early just for us to be sitting in our cars! Do I recommend this boat or company! No! But if others want to rent choose Jorga for your captain, he was a vibe! Oh we was on the 40 ft Sea Ray! Abort mission do not rent this particular boat!

    Miami Tours & Water Adventures - Jetboat Adventure Tours

    Miami Tours & Water Adventures

    (146 reviews)

    This place was awesome! My friend and I went to Miami spontaneously a couple weekends ago and…read morereally wanted to snorkel while out there. I found these guys on Yelp and decided to call them to see if there was any last minute availability. To my surprise, they had a tour available for the following day, our last day in Miami. That same night I got a call from the owner. I was dreading answering the phone because I thought for sure it was them calling to cancel on us because of some unforeseen circumstances. But I was wrong! The owner called to let us know that he had an even better tour (one more suitable for what we were trying to do) at a much more convenient time! I really appreciate that they thought to call us and offer us the more beneficial package. I should add that the owner was super kind and helped me throughout the entire booking process. He was very patient with me while I struggled to book online. There site is super easy to navigate, I'm just not tech-savvy. When we did go out on our tour, we were given the greatest captain/instructor. Captain Sasha was so sweet and funny and knowledgeable. It was my first time snorkeling and he walked me through everything and made it all so simple. He was kind enough to take a ton of wonderful photos of my friend and me while we snorkeled. He let us take our time and enjoy ourselves and was such a pleasure. He even gave us a tour of the area which I know he did not have to do. I am so glad that we went with these guys during our time in Miami. Highly recommend them! Thanks again!

    She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

    Concept Boats - boatdealers - Updated June 2026

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