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    Andrei Horovitz

    5.0 (1 review)

    Services - Andrei Horovitz

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    7 years ago

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    Palmetto Alfa Romeo-Fiat - Tyler with Maria in her new 2024 Tonale

    Palmetto Alfa Romeo-Fiat

    (37 reviews)

    My experience with Alfa Romeo was exceptional, my sales man Jassiel was very informative,…read moreexperienced, kind and worked very hard to get me what I wanted, Everyone there that was involved in my purchase were wonderful and helpful, I'm very happy my experience there and all the people that helped, I love my new car, Thank you guys ! Kelly

    DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

    Toyota of North Miami - Our brand new state of the art showroom!

    Toyota of North Miami

    (529 reviews)

    The customer service here with Sonel was excellent - above and beyond. His assistance was such an…read moreimportant part of resolving a complicated hybrid battery replacement on my Prius. He thoroughly explained the Toyota warranty on these costly parts. The mechanical work on my car was completed in a timely manner. I also want to note the exceptional ambience for customer care at this dealership. They provide very comfortable spaces for customers who are waiting during service including a "quiet" room work area and a snack bar. Definitely 5 stars‼

    Here's a strongly worded review that gets your point across while keeping it grounded as a personal…read moreexperience: I had an extremely disappointing and frustrating experience with North Miami Toyota, and I feel compelled to warn others. A family member of mine was sold a vehicle that should never have been put on the road. Not only was the car unsafe, but it was also significantly overpriced for its condition. What makes this even worse is the way the entire deal was handled--there was a clear lack of transparency and professionalism from start to finish. To add insult to injury, they failed to provide all the required paperwork, which is not just poor customer service--it raises serious concerns about compliance with legal obligations. Buying a car is supposed to be a straightforward and honest process, but this felt anything but that. This experience left us feeling taken advantage of and misled. I strongly urge anyone considering doing business here to proceed with extreme caution, ask plenty of questions, and double-check everything before signing anything. Trust is everything in this industry, and unfortunately, this dealership did not earn it.

    Andrei Horovitz - usedcardealers - Updated May 2026

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