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    Bob Hewes Boats

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    7 years ago

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    4 years ago

    I've used their services since 2015. Good service and they always resolved any mechanical issues on my boat.

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    Power House Marina - Trashed our boat in their lot... after dropping a forklift on it.

    Power House Marina

    (8 reviews)

    I strongly suggest you improve your customer service and controls. I went to buy 2 parts and one of…read morethem was used. I recognize it is my fault for not reviewing the items and trusting the representative who did check the boxes before placing them in my bag. I went back within 24hrs and they denied it and did not exchange it...in a world when you can order everything online, do yourself a favor an order online. I lost $70, but Power House Marina has lost me and everyone in my network as a customers.

    Went to Powerhouse Marina to paint the bottom of my boat. I have been busy at work, so decided to…read moreask them to change out 3 pumps that I needed changed on my boat (Fresh Water, Saltwater Washdown & Livewell). Came in on Monday morning at 9 a.m. The person working the front desk (Carlos) promised the boat would be done by Friday. He did not seem to know anything about service. I asked him how many hours they would charge me for to change out 3 pumps, he said we will take a look at it and call you with estimate ($155 / hour). Also I asked them to take a look at the trim tabs, as one was not working. So on Tuesday afternoon I came by to talk to David (the owner). He seemed very frustrated with me for coming by to check on progress and also indicated that he does not like when customers supply their own parts (I brought in 3 pumps that I already purchased as I was going to originally change them myself). He said - when I have time to look at the trim tabs - I will call you. Wednesday - no contact. I called before closing and spoke to Carlos and asked David to call me. He also said to me "David was annoyed with you coming by to check on progress". I did not really know how to respond to that and decided to come in person on Thursday morning to have a conversation. Thursday morning David is busy doing sea trials and fixing engines (apparently what he likes to do instead of working with customers). I explained all my concerns and told them I would be pulling the boat out Friday. On Friday they gave me back the boat. Livewell pump - stopped working by the time I got home. Bad electrical connection. Was fixed by me in 15 minutes with a new heat shrink connector. Saltwater washdown - the mechanic pulled off the old pump that was completely rusted. He did not even pick up any of the rusted metal laying on the floor of the bilge and just plopped the new pump in the place of the old one using ONE SCREW without a washer. So the pump was flopping up and down easily. Also they did not have a proper elbow connector, so they Jerry Rigged one together using CAULK (Picture attached). Also he mounted the wasdown pump right next to the wall so that I WOULD NEVER BE ABLE TO OPEN THE STRAINER on the pump to remove debris. This crappy job was re-done completly by me in 1.5 hours. Freshwater pump - not done at all. Total labor charge by Powerhouse for this - 4 HOURS. Summary - if you value your time, money and dignity - AVOID THIS PLACE AT ANY COST. David is a lunatic (which is backed up by multiple other reviews) and his employees - don't trust them with your trash.

    Bob Hewes Boats - boatrepair - Updated May 2026

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