My compliments to Glenda Wilbar and all the staff at your Augusta, ME location for their…read morerecommendation and installation of Falken All-Terrain tires on my 2021 Volkswagen Tiguan SE 4 Motion. I also look forward to being served once again by Mike and his staff at your Lewiston, Maine location when you are able to complete repairs to the building and grounds and reopen. (Even a dedicated Yankee fan can salute the excellence of Sullivan Tire) Joseph Daniels Lewiston, Maine

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

Psa.i want to publicly make a statement about 201 tire battery service in Vassalboro me . i have…read moredealt with many service stations in my years .and i can honestly say these guys at 201tbs are top of my list of awesome .they where booked Solid for weeks.i had aportment for a alignment for my truck for my trip .when they got it in to the shop they found it needed about 5hours work befor they could do the alignment and be cause of being booked they where not going to be able to get it in for sevral weeks.though my trip was a no go .then Jim the owner siad you leave it here and we will try to get it in before your trip .this was on Thursday.well yesterday the called and siad truck was ready to go .less then a week had it done .the guy came in on sunday and worked on it so that we would have our truck .thank you so much.i can not express how much my family appreciate what you did for us.also was lower then quoted price.pluse free ice cream .can not get any better than that.

From the owner: 201 Tire, Battery & Service is a locally-owned and operated auto repair shop that has been…read moreservicing the Vassalboro, Maine community since 2019. We are proud to bring you reliable repairs with integrity, our technicians are equipped to handle your automotive problems like tire services, brake repairs, battery services, wheel alignments, and various other repairs. We also offer scheduled maintenance services like oil changes and suspension work. Stop in today or schedule your next appointment, we're here to help!

Horrible customer service. They DO NOT stand by their products. Bought a battery and it failed…read morewithin a year and they said they would not replace.

Excellent service, friendly and quick! I called them desperately seeking 2 used tires for my car…read moreand the lady told me she would hunt around and see what she could find and call me back. She called me back within an hour and said she found two of them for $100 and that she would hold them for me. I went in later on that day and they put them on for me and the customer service was wonderful! I would recommend them to anybody. I also had needed a new battery for my car last winter and they had one at a reasonable price and installed it quickly and had me on my way. I had checked two or three other places and could not afford the battery at the other locations but New England Tire had one that I could afford and it was such a relief. Also there waiting area is very relaxing and inviting.

So my car was in VIP for a routine state inspection, and they called me in gravely to show me…read moresomething about it. Supposedly one tire was sticky, not rotating properly. It had been driving fine. I couldn't see anything wrong. I had this sinking feeling, and worried about greedy mechanics conning a gullible vehicle owner into unnecessary work to get the sticker. Nope! That's not what happened! They did half an hour of extra work to fix the problem, and still charged me just $12.50, and stickered it. Takeaway: professionalism, generosity, great service. Yay VIP!

I had a very expensive repair to do on my vehicle and not only were they cheaper than other places…read moreI had checked, they kept me informed of progress and issues so I had complete information throughout. I recommend them!

We took my wife's new SUV to VIP in Waterville for a plug as there was a small nail in the center…read moreof the tread they said that they could plug the tire we went back to get the car an hour or so later and drop my wife off and she came back to the house and showed me the receipt and they charged her $60 to put a plug in the center of the tire when I had already found the hole and marked it for them anywhere else a plug would cost between 8 and $15 they charged us for the plug and then another 40 something dollars for labor when it says a tire repair is a flat rate we will never return to VIP as they have done this before in the past !

The Waterville VIP garage crapped the bed so to speak, when I showed them the flat tire (a screw…read morepuncture). They immediately, in less than 5 seconds, assured me that the flat was not repairable, and the tire needed replacement. He said he could put some air in it, if it wasn't too bad. I declined, before he could give me the price for 4 new all season tires. I guess $600 would be their price About 5 minutes later, I went to my dealer brand's garage, and the garage specialist put on his coat, gloves, repaired the hole, in less than 8 minutes, and pulled out a small nail, also present, but had not made its way through, unlike the first, filled the tire. Because I was out of town, the repair was FREE he told me. I took the spare wheel off, but the repaired one, and I drove back home, 5 hours later. The brand is always better than independent garages.

I bought 2026 tires from a dealership that did not sync with my used truck. The service was quick…read moreand professional. They also recommended to return in 24 hours to check lug nuts for safety. Greatly appreciate the service and kindness, I will definitely be returning to this store with other vehicles.

On Friday, April 24, I had a confirmed appointment for 11AM. I made the appointment online. I have…read morea copy of the confirmation printed out in front of me. When I arrived for the appointment, I was told that my appointment didn't show on the Waterville, Maine, computer. Therefore, they couldn't serve me, and I would have to make another appointment. Another person named Peggy had her appointment confirmed for that time. As far as I'm concerned, I should have been served because I was there, on time, and she was not. We both had appointments, the only difference being the computer entry. I did show the fellow the original email showing I had made the appointment, but at that time, I was a bit rattled and hadn't yet found the confirmation. The fellow did admit that he understood that I did have this appointment even though I didn't show him the actual confirmation. If he made a sincere apology for this problem, I certainly didn't hear it. I was simply to understand that the computer had made a mistake, and I was supposed to understand. I am a longtime customer of the Waterville Tire Warehouse, and hope to remain so. But I feel I should have at the very least received a sincere apology, and perhaps a coupon as compensation for my time lost. Generally, I would give Tire Warehouse an excellent rating, but this time they failed me and didn't respect the fact that my time is valuable too.

I'd never paid any attention to Tire Warehouse until I moved back north…read more Found one, in NH -was amazing. Moved up to Maine and found TW barely a mile away. Tires rotated, on schedule -always great service. Never once turned away. Bought 4 tires today; all said and done -in just under an hour. Bada bing bada boom! I would not recommend any other tire shop for service and quality tires at excellent prices. I stay with service I trust. Trust me you can't go wrong here!

I was so disappointed knowing the positive reviews and wanting to support locals for a quick tire…read morechange and alignment. We called multiple times, no response, so we made an appointment online and was rejected at the counter because their online services aren't working, alignment equipment not working, and computer not working so cash only. Why was the customer in front of me accepted for a walk in for something more labor intensive when all I needed were my tires changed? I had to schedule an appointment over 10 days out now and when leaving an employee put a cigarette in his mouth at the front desk and walked out, three staff were outside goofing off lifting wheel parts and three staff on assuming a break when a dozen customers are waiting seemed like a serious lack of professionalism. The manager wouldn't even come and give me an explanation to the mishap. The woman at the counter went to ask the manager what to do and blamed me for not calling and they had several appointments for the same time. It is not my fault their systems aren't working and I was rejected to leave my car to be worked on at their convenience. Permanently taking my money and business elsewhere this was the worst service and experience despite constant effort as a customer.

The absolute worst customer service experience of my life across any industry... mocked and lied…read moredirectly to my face to keep stringing me along because for the 3rd time, they still weren't ready for my appointment and couldn't be bothered to call and reschedule before I left work to drop my vehicle off, and then when I simply said "nevermind with the tires, I'm all set, I'll get em elsewhere" the deadbeat working the counter proceeds to laugh right in my face and dismissively wave his hands at me. If Town Fair Tire were the last tire place in town, I'D WALK before they touch any of my vehicles ever again.

Worst experience at any Town Fair Tire. I never had this kind of issue with the stores in RI…read more We booked the appointment online for tires and install only so my daughter who is up in Maine for college would only have to go to the appointment and get what we ordered. And only that. The store decided to add on $250 of additional products and services without asking her whether it was wanted or needed. Tire studding, alignment, warranty plan. After waiting on hold for 10 minutes i finally got transferred around to the manager. Who's response was "well you should have come to the store with her". Yes thank you so much I'll make a 5 hour trip to install tires, to make sure an unscrupulous business takes advantage of a young female and overcharged her $250 for services not needed.

Simplified, great prices terrible service. This is just my experience however…read more Before going we heard this place had the best prices so we decided we would go there to get 4 new tires and also have them balanced and mounted. Everything went smoothly that day and if we didn't have to go back that is where this story would end and they would have received 5 stars. But a businesses true colors really show when there is a problem and they are obligated to fix it. After we got our new tires we took the 5 min drive home and there sat our car for 3 days until I noticed one tire was flat. We took it back an hour before closing and the staff made sure we knew how inconvenient that was for them. The manager was the only one that was nice to us. He said to pull up and they would take a look at it. We ended up waiting an hour with 2 very cranky babies in the car (which isn't their problem I get it but it's stressful to a parent) only to have a pissed off looking guy slat away taking off the tire and smoking his cigarette. Once the tire was "fixed" he put it back on and knowing well we had 2 crying babies and 2 adults in the car lowered the jack as fast as he could so to just drop the car. That really pissed me off as I knew he could hear crying babies in the car and I know you can lower jacks slowly. After that he just walks off. We wait there for someone to tell us what the problem ended up being for 10 minutes until I yelled out "are we all set? Is the tire fixed?" Without even looking at us he says "yup". ...well thanks for the hospitality friend! Glad that was over. The next morning the tire was flat... again. Again I called the manager, he was nice enough and said to bring it in. As I filled the tire with air I actually found the leak in our tire. It was coming out of inside the tread. There was no hole, nail sticking out, bad seal, broken glass, cracked rim or even a scratch indicating a puncture. It was clearly a manufacture defect. Remembering my conversation with the manager when I bought them, he told us that they had a warranty and would replace defective tires. I was relieved the problem would surly be fixed. You know what they did? They patch the tire! I argued they needed to replace it, they said I must have ran something over (you know in the 2.6 miles we drove on the way home) In the end it's their word against mine and they are going to do what ever benefits them. In the end the patch fixed the leak thankfully and now I will never ever have to return to this place.

I was unfortunate enough to end up with a flat tire 3 hours from home on a hunting trip. They got…read moreus right in on a very busy day and patched the tire. They were prompt and professional I would highly recommend them

Wanted my windows tinted was tired of the fish bowl look. Could not find anyone that could get me…read morein. Found out from American glass I could try here. Super happy with the results and fast friendly service.

From the owner: Whether you want your windows tinted or new leather seats installed, customize your car with Auto…read moreEnhancement. The team at Auto Enhancement in Oakland, Maine has been helping customers to enhance their personal or company vehicles since 1986. With over three decades of experience, we know exactly what is going to look great on your ride and make it stand out from the crowd. We offer a variety of services, including design repair, as we know car accidents happen, and every one of them is available to commercial or residential clients.