My son has been attending Leaps and Bounds for about a year now, and I can honestly say it's been…read moresuch a positive experience for our family. The front staff at the Norco location are always incredibly helpful, patient, and welcoming. I tend to ask a million questions, and they never make me feel like a bother, they always take the time to make sure my schedule is taken care of and that I have everything I need. The facility itself is clean, well-maintained, and very organized. Everyone we've encountered has been friendly, professional, and truly invested in the kids they work with. It gives me peace of mind knowing my son is in such a supportive and positive space. I would highly recommend Leaps and Bounds to any parent looking for services like PT, OT, speech therapy, or any specialized support for their child. We've had nothing but a great experience!

I have had mostly positive experiences with other therapists; however, my experience with Courtney…read moreWyman was disappointing. I felt that she did not allow enough time for my child to transition and adjust before ending the session, and her manner felt rushed and harsh. As a parent, I suggested that next time my child be given a brief moment to finish cleaning up the toys, especially since there were still five minutes scheduled for parent discussion, which were not used. She did not acknowledge this suggestion and instead stated that she needed to end the session because she had another patient. At that time, our session had not yet ended, and there were still approximately three minutes remaining in the parent discussion period. I explained that allowing less than 30 seconds to clean up helps prevent triggering my child, as children on the spectrum can be very sensitive to abrupt transitions. Unfortunately, her response and facial expression felt cold and dismissive, which made the interaction uncomfortable. I was disappointed by this experience, as I expected a higher level of patience and understanding from a professional working in this field. Effective therapy requires flexibility, empathy, and collaboration with parents, and I did not feel those qualities were demonstrated during this session.

Our family absolutely loves NDR. My 8 year old son, who is in the autism spectrum, has been…read moreattending NDR for almost about a year. The equine therapy provided by NDR has tremendously help my son in his autism journey. Not only they help him with the physical aspect of equine therapy, but his sessions also teaches him about compassion, patience, good work ethic, and responsibility. The team is passionate about what they do, and is really knowledgeable in dealing with kids with all sorts of physical and developmental disabilities. We feel so lucky to have found NDR, and have been recommending this place to other autism moms in this area.

They have great staff thank you Donna for being so easy to communicate to. My son is enjoying his…read moresessions. Thank you so much we look forward in continuing our horse riding lessons.

We had the pleasure of working with YI for our son's therapy--once, around when our son was 6…read moremonths, and then a bit more than a year later (we had moved, and SARC assigned us to another agency, which we eventually went back to YI). The technician that was assigned to our son (the second time) noticed that he showed behavioral patterns that indicated SPD. Neither my wife nor I were familiar with this, and the tech suggested some resources for us to read and learn from (one of which was The Out Of Sync Child, which comes on an audiobook). I am always thankful for YI and that tech, as, until our son could officially be diagnosed (later diagnosed as autism), that tech integrated her therapy to be in line with children who have SPD. Unfortunately, SARC assigned another agency to our son (as he required many more hours, which YI couldn't meet; as well as other services that YI doesn't offer). That agency, among many other problems, didn't know (or bother to learn about) SPD. Fortunately, after pushing our Regional Contact for another agency (as well as asking to go back to YI, as, even though our son was getting fewer hours, those hours were FAR MORE SUBSTANTIVE than the new agency--in fact, he was REGRESSING with the new agency), the new agency (which could meet the new hour demands and other services) knew about SPD and their techs are trained about it.

I love this company they are very personable. Melodee is awesome and patient very sympathetic to…read moreyour child's needs.Always on time.Sandy is so helpful and has great outlooks on situations that would get anyone down.They are very uplifting and have a wide variety of toys for your child's sensory sensitivity needs.Great with being flexible with your schedule, everything they do is for the sake of the client..

Jace is the man. I don't know what I would do after my injury if it wasn't for him. His knowledge…read moreand experience truly shows and have learned so nice from him. I would highlight recommend this facility. All of the staff is friendly and helpful and all the PTs here are amazing.

They cancel your appointment same day that you have appointment to see the physical therapist and…read morewhen you try to reschedule they can't reschedule you for next 8 days

The type of care I had here was Cardio-Therapy. My tharapist Kyra Sabando is amazing. When I…read morebegan in June, I was afraid to move, but she tore apart all the fear and mystery of heart desease. She explained, in detail how my body worked, specifically my heart. She taught me what to look out for. Without her assistance, education and encouragement, I do not think I would have come as far as I have. My weekly visits were like meeting up with a caring family. When I opened the door to walk into the office, EVERYBODY acknowledged me with a smile. The atmosphere was a wonderful, cheerful, healing environment. I am so grateful my Cardiologist encouraged me to go to therapy. Thank you Kyra for your care, I couldn't have done this without you. B Falk

They treat you like family and really care about your rehabilitation. One on one personal therapy…read moreand always with simple techniques that are amazing and make me feel better. Highly recommend this place.

Front desk staff is very pleasant but they charged me more than what they list their prices at. I…read moreeven questioned the sign with the price next to where I was paying and was told the prices went up but they haven't got a new sign yet. But the sign is literally just a piece of paper they printed.

I went in for my appointment before my appointment time. Because I did not complete my paperwork…read moreahead of time, the office staff wouldn't let me have my appointment even though there was more than 45 minutes left for appointment time. Staff, manager, and doctor were unhelpful and condescending. When I asked to speak to the doctor, office staff told me she was busy going to the bathroom. Extremely unprofessional. Would not trust their health care if they are treating clients like they don't matter!

Clarissa at Infinity Kids Physical Therapy is amazing. We started around 5 months old for a mild…read moretightness/leaning issue, and she was so patient, gentle, and knowledgeable from day one. My baby cried a lot at first, but Clarissa always knew how to calm her down and turn sessions into play. Over time, there was much less resistance and she became more comfortable during sessions. Now at 15 months, she's doing so much better--standing, walking, and moving confidently. She has officially graduated from PT! Clarissa answered all my questions, never rushed us, and truly cares. She's especially great with fussy babies. Highly recommend!

I am absolutely blown away with the professionalism and amazing experience we had at Infinity Kids…read more Our therapist Clarissa, eased my anxiety and came up with an effective treatment plan that my son met in two months. She was patient, knew when to redirect, and we will truly miss hers Her tips and homework helped us carry over the skills she worked on during session. We are forever grateful for her!

My experiences were positive. The facilities were clean, the room temperature was controlled to…read morecomfort, the staff were attentive. Karla greeted me with a smile. She was welcoming from the start which made it easy to relax (as much as medically possible) in any doctors office. She remained patient, answered my many questions, and helped me to understand the processes around me. When she departed for lunch, Maria assisted me with water and a snack. I was struggling with my medical assisted devices but she bought them to me without hesitation. I do enjoy customer service done correctly! Chris was whom who took me back to see the doctor. He was kind, considerate, professional and kept the humanity in the processing of measurements, testing and preparation for the doctor. He was sincere in treating me like a person, not another number patient. A gentle touch goes a long way! Dr. Dizay was also kind. She had reviewed my chart, had questions, testing and was prepared. She was efficient, timely and compassionate. I can see how good leadership, begins at the top. Only suggestion would be to inform at scheduling there is a significant packet to fill out before seeing doctor. I could have benefited from bringing someone with me to help fill it out, read or even write. I wasn't sure my documents were as legible as they could have been with my pain while sitting and writing. Overall, I would return. Patients in the lobby were greeted by name and seemed upbeat and pleased with the care.

I don't think that the staff knows what an appointment is. I've only been twice, and each time I…read morehave had an appointment through my private insurance with a neurologist - one of the top rated in the area. But I've waited over 30 minutes past my appointment time to get a room, not even considering actually speaking with the doctor. The doctor recommended a medication that's not covered under insurance as a first go -WTH. My insurance denied my request for imaging due to lack of medical information by the doctors; the insurance stated what needed to be said which - is the whole point of why I am being seen. Every follow up with the office, I was told it was submitted etc. yet I received the actual paperwork and it wasn't until I filed a complaint with my insurance that this was handled. They think they have passive patients who will let this stuff slide. If you want to be seen timely and get what you need, I wouldn't recommend at all! I have to give a minimum of 1 stars but I'd give a -1 star if I could.

Speech therapy: We have been meeting with Michelle for about…read more6 months now and it's amazing how much our 2yr old has improved on how much language but also the pronunciation of words. We saw 3 or 4 speech therapist before her and suddenly he's 95% on board with participating while practicing new skill and he was 0% participating with the other ones. So grateful we got paired with her, she pushes him the perfect amount for him and that changes by the moment constantly reading him and seeing what he's up to in each moment while not letting him avoid practice all together. I also really appreciate the guidance on things we can practice and model at home to boost our progress.

Our 2 year old son has been meeting with Michelle for about 7 months now for Speech Therapy. It's…read morebeen a great experience and our son has significantly improved his vocabulary and pronunciation. Michelle has been very helpful and knowledgeable when working with our son. We can't thank her enough!!