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    Concentra

    4.3 (33 reviews)
    Open • 8:00 am - 5:00 pm

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    Reviews With Photos

    Front Desk Check In
    Lrac N.

    Sylvia ,Hailey & the whole staff was very professional & expeditisosly speed things along wether drug test physical top notch customer service very approachable & helpful

    Photo taken on: April 22 Tested negative for TB -- left with a red mark around the area where I was poked (twice). *More red in person*

    I went in to get a TB test done - the front desk does a really amazing job so the wait time wasn't too bad, my low star review is for the nurse who did my actual TB shot. The first time she stuck the needle in my arm she went too deep so she had to get another needle. The second needle also went in too deep resulting in lots of pain in my arm during the shot and also pain in my hand afterwards, throughout the day. My TB injection was very bruised and I experienced quite a bit of pain. I understand some people make mistakes so not to bash or shame her I just hope she sees this review so she can continue to practice before causing any pain or serious injury to future patients.

    Friendly and professional staff in new and well maintained facility

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    27 days ago

    The staff is very helpful and friendly , the wait was not very long . The check in process was easy

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    3 months ago

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    2 days ago

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    3 months ago

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    2 months ago

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    3 months ago

    Great staff and they were very helpful and welcoming 10/10 for me definitely recommend this business to everyone bless .

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    2 months ago

    Thank you so much to Silva to helping us out. She took the time to make sure we got the help we needed.

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    5 months ago

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    4 months ago

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    5 months ago

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    5 months ago

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    3 months ago

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    2 months ago

    Well established place, got me in and out, great service and very friendly and helpful. Receptionist was great! Thank you for everything.

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    12 days ago

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    2 months ago

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    3 months ago

    All the ladies working here were really nice super helpful, and the process went fast!

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    3 months ago

    All of them were very friendly and helpful! Got me through the process very easy!! Very clean and professional office as well!

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    3 months ago

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    3 months ago

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    3 months ago

    Sylvia was wonderful, very helpful and professional. The staff is friendly and the facility is clean. Definitely recommended

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    9 months ago

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    3 months ago

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    3 months ago

    Got me in and out as fast as the speed of light. Even watched my daughter as i went in to take the drug test

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    3 months ago

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    5 months ago

    Sylvia and Hailey were great and made the visit smooth way better than the chino location!

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    4 months ago

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    4 months ago

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    6 months ago

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    5 months ago

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    6 months ago

    Very fast pace, considerate, and eager to help. Hailey was my medical assistant and she is so sweet

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    6 months ago

    Came to do a drug test , Slivia was very welcoming they offer me water, staff was very nice helpful will come back here again if I need too

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    5 months ago

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    8 months ago

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    Ask the Community - Concentra

    Review Highlights - Concentra

    “I came in for a quick drug test for employment and Hailey gave some of the best customer service!”

    Mentioned in 4 reviews

    Read more highlights

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    My son has been attending Leaps and Bounds for about a year now, and I can honestly say it's been…read moresuch a positive experience for our family. The front staff at the Norco location are always incredibly helpful, patient, and welcoming. I tend to ask a million questions, and they never make me feel like a bother, they always take the time to make sure my schedule is taken care of and that I have everything I need. The facility itself is clean, well-maintained, and very organized. Everyone we've encountered has been friendly, professional, and truly invested in the kids they work with. It gives me peace of mind knowing my son is in such a supportive and positive space. I would highly recommend Leaps and Bounds to any parent looking for services like PT, OT, speech therapy, or any specialized support for their child. We've had nothing but a great experience!

    For years, our son participated in this riding program. As long as he was small and easily managed,…read moreeverything was smooth. But the moment his cognitive needs grew and he required more support, they dropped him like a hot potato. After my wife requested a reasonable accommodation to our billing because our son couldn't attend on non-mounting days, they took our payment and immediately cut ties. When she pushed back, the owner lashed out with outrageous, false claims that our son had harmed staff and animals. We have years in this program with zero history of issues; the single incident they referenced involved an animal that was completely unharmed--if anything, the risk goes the other way around, as the staff stated on more than one occasion. Conveniently, this "safety concern" only materialized the exact moment we asked for a fair accommodation. It is heartbreaking to watch a little boy who has very few interests in life constantly ask to ride his favorite horses, only to be shut out by this organization's greed and lack of empathy. Families with children who have developmental or cognitive needs deserve far better than this.

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    Young Interventions

    Young Interventions

    5.0(2 reviews)
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    We had the pleasure of working with YI for our son's therapy--once, around when our son was 6…read moremonths, and then a bit more than a year later (we had moved, and SARC assigned us to another agency, which we eventually went back to YI). The technician that was assigned to our son (the second time) noticed that he showed behavioral patterns that indicated SPD. Neither my wife nor I were familiar with this, and the tech suggested some resources for us to read and learn from (one of which was The Out Of Sync Child, which comes on an audiobook). I am always thankful for YI and that tech, as, until our son could officially be diagnosed (later diagnosed as autism), that tech integrated her therapy to be in line with children who have SPD. Unfortunately, SARC assigned another agency to our son (as he required many more hours, which YI couldn't meet; as well as other services that YI doesn't offer). That agency, among many other problems, didn't know (or bother to learn about) SPD. Fortunately, after pushing our Regional Contact for another agency (as well as asking to go back to YI, as, even though our son was getting fewer hours, those hours were FAR MORE SUBSTANTIVE than the new agency--in fact, he was REGRESSING with the new agency), the new agency (which could meet the new hour demands and other services) knew about SPD and their techs are trained about it.

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    Healthpointe

    Healthpointe

    2.6(140 reviews)
    1.2 mi

    My experiences were positive. The facilities were clean, the room temperature was controlled to…read morecomfort, the staff were attentive. Karla greeted me with a smile. She was welcoming from the start which made it easy to relax (as much as medically possible) in any doctors office. She remained patient, answered my many questions, and helped me to understand the processes around me. When she departed for lunch, Maria assisted me with water and a snack. I was struggling with my medical assisted devices but she bought them to me without hesitation. I do enjoy customer service done correctly! Chris was whom who took me back to see the doctor. He was kind, considerate, professional and kept the humanity in the processing of measurements, testing and preparation for the doctor. He was sincere in treating me like a person, not another number patient. A gentle touch goes a long way! Dr. Dizay was also kind. She had reviewed my chart, had questions, testing and was prepared. She was efficient, timely and compassionate. I can see how good leadership, begins at the top. Only suggestion would be to inform at scheduling there is a significant packet to fill out before seeing doctor. I could have benefited from bringing someone with me to help fill it out, read or even write. I wasn't sure my documents were as legible as they could have been with my pain while sitting and writing. Overall, I would return. Patients in the lobby were greeted by name and seemed upbeat and pleased with the care.

    I don't think that the staff knows what an appointment is. I've only been twice, and each time I…read morehave had an appointment through my private insurance with a neurologist - one of the top rated in the area. But I've waited over 30 minutes past my appointment time to get a room, not even considering actually speaking with the doctor. The doctor recommended a medication that's not covered under insurance as a first go -WTH. My insurance denied my request for imaging due to lack of medical information by the doctors; the insurance stated what needed to be said which - is the whole point of why I am being seen. Every follow up with the office, I was told it was submitted etc. yet I received the actual paperwork and it wasn't until I filed a complaint with my insurance that this was handled. They think they have passive patients who will let this stuff slide. If you want to be seen timely and get what you need, I wouldn't recommend at all! I have to give a minimum of 1 stars but I'd give a -1 star if I could.

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    Concentra - urgent_care - Updated September 2026

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