When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

Ray is amazing. Super friendly and super helpful. I needed a repair of the battery compartment in…read morea vintage toy. Ray said it is not what he usually does, but if I was willing to leave it he would try to figure it out. A little over a week later he calls to tell me it is fixed! It required a new part and some soldering. It is now working! Again, this is not what he usually does, but he has the knowledge and skills and was willing to figure it out. He understood that the toy could not be replaced and was willing to step outside of what he normally does to fix it. This is exactly the kind of person and business we should all be supporting. I 100% recommend Businesses Machines Center. I will be back for any printer repairs I need or anything else he does.

I haven't worked with Business Machines Center in person, but I had a really positive interaction…read morewith them through Yelp. I reached out for an estimate on a MacBook battery replacement and received a detailed, helpful response. In the end, I had to go with a shop closer to home because I couldn't wait. When I let the businesses know, Business Machines Center was the only one that replied with kind, thoughtful words. Yelp sends inquiries to multiple places automatically, so I had notified several shops, but they were the only ones who followed up so graciously. It only takes a minute to send a message like that, but it leaves a lasting impression. I'll definitely keep them in mind as my first choice the next time I need help with my devices.

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

The owner is amazing and extremely friendly can't recommend this place more for all your electronic…read moredevice needs

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

I was having issues with my laptop, and Mark made the entire process of moving all my data from the…read moreold laptop to the new one a breeze! I was worried it was going to be a complex endeavor, but Mark put all my worries at ease and did an excellent job helping me out. He's incredibly experienced, a true professional, and a pleasure to chat with while we waited. I would highly recommend him if you need help! He shows up when he says he does, and doesn't waste time. He's in, fixes the problem, then departs. I'll definitely be using his services again in the future. Thanks Mark!

Found this place on Yelp after going to another repair shop about my MacBook's broken screen, as I…read morewanted to compare prices. Not only did this place's cost to fix it substantially lower, but Shawn- the owner- was super friendly, explained what was needed thoroughly, and got everything finished in about an hour. Worth noting, another spot I called told me they no longer work on laptops, and he recommended Shawn and this spot. Great find!

I took my iphone in to replace a cracked camera lens and an aging battery. After installing an…read moreincompatible battery and/or botching the service they told me it was good to go when I picked it up on a Friday night. As it turned out, Andrew knew he hadn't been able to get the battery to properly configure. He told me he thought it "might be ok anyways," when I talked to him Monday after he let me figure out myself it crashed every 3 to 15 minutes from over heating while they were closed for the weekend. They agreed to order a new battery, but thereafter they could not get any battery, not even my original battery to work again. I had to purchase a new phone. FYI, after there camera lens replacement it no longer focused ("dust they couldn't do anything about," he said, when I let them know it took worse pictures then while it was cracked!). I try to support small businesses, but I'd recommend avoiding this one.

Great place. Took my pc and a laptop over for diagnostics and a repair/upgrade and was met with…read moreexcellent service and pricing across the board. Now my go to place for tech related anything and I will be recommending this place to others.

I run a small consulting business and am heavily dependent on my computer. Without it, I can't…read morebring in revenue. Unfortunately it recently started to freeze up repeatedly. I reached out late in the day, but Dory returned my call, discussed my problem, and arranged to assist me remotely the next morning. By the next morning he had researched the problem, had discussed it with a colleague, and had a good idea as to the problem. He was able to repair it quickly and get me back to work. The charge was more than reasonable and the customer service could not have been better. I highly recommend this business for those needing assistance with computer repairs.

I absolutely love this place! Joe and Sid are extremely professional, accommodating, and awesome! -…read moreIt's a great place for anyone who needs computer services, or wants to hang out in-game, and hey... It's not a bad shoot location. Thank you to the Planet Cyber team for your business!!

Four years ago I built my PC. I built it using youtube videos and didn't know what I was doing. I…read morecould not get it to work even though everything looked correct. I took it to Planet Cyber to see if they could fix it. They charged me $160, got it working and told me that the problem was that I bought the wrong RAM. They took out one of the sticks and gave it back to me. I thought that was overpriced, but at least they got it working. I recently went to upgrade it and come to find out the motherboard had a bad part all along. If Planet Cyber had told me that, I could have got my motherboard replaced under warranty. They didn't figure out the root cause and were very expensive.

These guys replaced a 15-year-old MacBook pro and got it working to basically brand new again…read more Can't thank you guys enough there was a ton of stuff on there that I would have never been able to get back. Keep up the great work boys!

I spilled a soda onto my MacBook Air. Luckily, damage was minimal but great service to get the…read moreports working again. Thank you!