Very honest and straightforward man,…read more I came in worried my phone wouldn't charge again, and that a repair was going to be costly. He simply showed me an easy fix, gave me some great advice, and I was on my way. would recommend

Very quick repair of iPhone 11 screen (under 10 minutes). Phone looks good as new! And price was…read morevery reasonable.

Took Xbox Series X in for repair to HDMI port. They did a great job! Friendly staff, technically…read morevery competent, communicated status well, demonstrated repair at pickup & it works great. Exact cost as quoted.

Today 2/13/24 walk-in prior to texting price quote on i13 Pro Max LCD. Stating oem lcd, but I was…read morenot told error message will appear on my device after lcd replacement. Customer services is horrible negative attitude by the employee that open up the shop. Wow I'm just shocked by the service and response and words that were used. I drove an hour away what a waste of my time. I wouldn't recommend this location.

Phone was checked for malware and scams! Did a great job. Had been hacked and needed to make sure…read morephone was without those crazy, malicious hackers! Highly Recommend them.

Dropped my laptop off on Friday September 11th, was quoted 3 days to receive a quote of the price…read moreand if i wanted to go through with it. I received no update for 7 days, in which it required me to go into the store to get. I called Friday, September 18th to check in, the man that answered the phone said he had no update for me. Not that the part was ordered or anything. Just that he had no update. Okay I understand being busy thats fine. Called on Monday September 21st and left a voicemail asking for any update that they could give me at all. No follow up. Okay whatever. Call again on Tuesday the 22nd. No answer again. At this point, I a Full time college student now had been without the main source of homework completion and note taking for SEVEN CLASS DAYS, with zilch heard about my laptop. I decided to go into the store. I explained the situation and the employee went back and confirmed what part I needed and came back out to ask if I wanted to proceed. THEY HADN'T EVEN ORDERED THE PART. 7 business days and my part had not even been ordered to get the repair started, after I was quoted 3 originally. I was shocked and did respond in that manner to the employee, basically wtf??? He asked if i wanted to proceed or wait to have him put it back together and take it. At this point I already put the 60$ deposit down when I dropped it off which would take another 3-5 business days to come back to me. I told him I had to continue due to this. Today(8/25) I called to check in again because at this point I no longer trust this place and Im fed up. MY PART STILL ISN'T THERE. At my wits end I asked to speak to a manager and explained my situation hoping for literally anything. A true explanation on why the employee had lied originally about the time quote, not oh we just got busy because if the 2ndemployee could do it out the second I came into the store thats just not an excuse, a discount, an offer to refund me in cash so I could take it somewhere else literally fucking anything. Instead, I got the "busy" excuse as stated previously as well as "there is a queue". Which yes. I understand I need to wait my turn. No qualms with that at all. But there were likely phones that got turned in and finished before my part was even ordered or I even got a response to my voicemail from Monday(8/21). (referring to other reviews((why i chose this place in the first place....)) as well as what I overheard from another customer. I have no issues with needing to wait for a part to be ordered, or waiting behind people who turned their electronics in first, but the fact that the employee could do it the second I came into upset I truly believe thats not the case here. Another note, doesn't my part have to be there to truly be in the queue? Because if the part isn't there they can't even do anything with it so I am automatically at the end of the queue. Why are parts not confirmed the day of drop off? This place is inefficient and has very bottom of the barrel customer service. UPDATE (10/1): Still absolutely no update at all! it has officially been there almost 3 whole weeks now!(Morning) UPDATE 2 (10/1) Afternoon: Just received the update that it's finished but I still never got an exact price. UPDATE 3 (10/1) Afternoon pickup: Laptop was received in worse condition then I dropped it off in. Its now UNSAFE TO EVEN CARRY. It wont shut fully. I took it back in after I inspected it and was indeed like"wtf this is ridiculous??" he said well what do you want me to do? I regret bringing any business here. Deplorable customer service and deplorable handling of electronics.

This store is great and even better he's a great guy! he has saved me so many times! he deserves…read moremore attention!

Instead of apologizing or taking responsibility, he decided to tell me he was "losing money."…read moreDespite the fact that I paid him $1k for a new phone and I have nothing to show for. Get over homie. Take it like a man and drink your soup.

Would definitely recommend. Their prices are very reasonable. They fixed my daughter's phone…read morequickly and communicated promptly.

Completely unprofessional and untimely. He didn't take any accountability or even attempt to help…read moreresolve the issue. Absolutely unacceptable service.

My computer power switch died about six months after the rubber covering disintegrated. I was…read morepressing the naked uncovered switch with the eraser end of a pencil so it would not short out. But in a few more months that failed to turn it on. I took my XPLORE tablet computer to the 3 top rated computer repair places in Lexington KY to no avail. People would not even open it up to investigate. The owner of Hartland computer told me about Doc Computer repair in Nicholasville KY, "The guy there can red neck wire it if anybody can." I took it to Doc's. They eyeballed it and said they could likely fix it. They also looked the tablet up and told me that parts and support from the manufacturer was ending next month and I would need to get a hustle on to get to them if this failed to work. The weekend passed and they called me and said it was fixed and ready for pickup. OMG I was so happy! It was $140 which I had approved at drop off. I will be back to Doc's! Great place. Stephen Cox MD

I left a Sony CD player here for repair over 5 months ago and had an original estimate of 2-4 weeks…read morefor repair. The shop hasn't given me a single update since then and just respond with "we're working on it" every time I call. I go out of my way to support small businesses and try to be as patient as possible. There's no redeeming qualities about this business and would avoid at all costs. They took a diagnostic fee and haven't even figured out what's wrong in the months they've had it. Horrible experience

I highly recommend this place!! I was in and out in less than 10 minutes. Phone looks brand new…read moreagain. I only paid 79$ for my screen to be replaced for an IPhone 8 Plus. Very fast service and friendly!!

Great service even after closing!! Super friendly and great service! I definitely would recommend…read moreto anyone thst needs a phone repair done. I have been here several times and the service just gets better every time!!

Michael was great to work with. I am a repeat customer and satisfied with the quality of his work.read more

I would like to update my review for this business. The overall previous review is true and I will…read moresay in the end they provided quality work. Only feedback I would give to this company is be honest and straightforward with the product. No excuses just tell a customer how it is, they will understand.