Computer Surgeons

2.6 (5 reviews)

IT Services & Computer Repair

Closed • 9:30 am - 5:00 pm

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Computer Surgeons - Computer Surgeons - IT Services & Computer Repair Near Me - Versailles, Kentucky

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Cheryl P.

4

39

10

7 months ago

I love this place Michael and Jose are wonderful! I've never had a problem at computer surgeons! I just wish I was as knowledgeable as they are! If you want somebody that's honest about computer service. These two guys you can trust. read more

Helpful 1

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Sofya Y.

0

8

2

6 years ago

I was referred to them by HP to order recovery media for my laptop. Michael answered the phone and was extremely rude. He told me that I should go their website to place an order if I want to save money. I told him that I'd rather do it over the phone and asked if they could overnight it. He said that I can only do it online if I want faster shipping. Michael acted that I was bothering him and he didn't want my business. I ended up hanging up the phone frustrated and placing my order on the website only to get a call from Michael shortly letting me know that he canceled my order. read more

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Randy C.

0

1

0

7 years ago

Not recommended! High risk that the recovery disks will not work, especially after a Windows 10 "upgrade"! I have used Computer Surgeons MANY times in the past. Until recently, I could say nothing bad about them. But since April 2018, I have had problems with four out of four (4/4) recovery disks sets provided by them to me or my friends who needed recovery repairs after Windows 10 screwed up their systems, and would not boot. The first system was an HP desktop model p6687c recovery kit purchased 4/2018. I was told I needed to send the machine in for them to fix. Not a possibility! So I rebuilt the system from the Windows 7 license key and drivers on the HP website. The second problem system was an HP desktop model 8000 Elite recovery kit purchased 7/2018. I was again told to send the machine in for them to fix. Not a possibility! So I again rebuilt the system from the Windows 7 license key and the drivers on the HP website. The third problem system was an HP All-In-One desktop model 23-b440xt in July 2018. Same problem that the disks came back and said "system recovery disks do not support this computer". Once again, because time was of the essence I rebuilt the computer using HP/Microsoft license keys and drivers from the HP website. Finally, I recently had a friend order the kit for an HP model p6510f. Once again I got the "system recovery disks do not support this computer". So I called and talked with Josh who claimed that the system board "tattoo" must be the problem and I would have to send the machine in to them. Apparently if the BIOS is rewritten and changes the system board "tattoo" the recovery disks you receive will not work and you will need to send the system into Computer Surgeons. That kinda defeats the purpose of the recovery kits... So I am abandoning Computer Surgeons for any future purchases, because if all it takes is a BIOS upgrade, which could run automatically with HP and Windows 10 updates, then the recovery kits are virtually worthless! Especially if you want to go back to Windows 7 after Windows 10 upgrade, update, and crash problems! ...And after Windows 10 deletes your HP Windows 7 recovery partition when you "upgrade" (or DELL or other...), BTW without advising you of this deletion (and loss of value) so that you can never go back to Windows 7 factory image, you can only go back to Windows 7 by reinstalling the operating system and all the applicable device drivers. Unless, of course, you want to send the computer into Computer Surgeons with all the associated packing, shipping and expense hassles. read more

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Michael P.

0

1

0

10 years ago

I had been using them for five years until the technician ruined the mother board. He was supposed to replace a cracked computer screen but instead rendered my laptop completely useless. Worse yet, the owner was rude and unapologetic. We're going to small claims court soon where I'm sure the judge will find in my favor. I urge potential customers to go ANYWHERE but here! read more

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David K.

0

4

0

9 years ago

Josh and his associates have served as my computer specialists for over 10 years. From the computer that we purchased from them to helping fix any problems, they have never failed. We will continue using them for all or computer issues and needs. We will use them next time we need to buy another computer. read more

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More info about Computer Surgeons

120 S Locust St
Versailles, KY 40383
Directions
(859) 879-8999
Call Now

Payment methods

Does Computer Surgeons take Bitcoin?

No, Computer Surgeons does not take Bitcoin.

Does Computer Surgeons take credit cards?

Yes, Computer Surgeons takes credit cards.

From the Business

Specialties

Computer Surgeons has the ability to troubleshoot hardware and software issues.

History

Established in 1996.

Computer Surgeons was founded by Michael Griebe. Michael taught at Woodford County High School and then was a Professor at Midway College. Computer Surgeons was founded to provide a need in the community of Versailles to repair computers, install networks, phone support and install new computer systems.

Meet the Business Owner: Michael G.

Jose has extensive knowledge in the customer service field, and has an ability to explain technical terms in easy to understand language, his years of teaching has given him this ability.

More Info

Hours

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

David D.

0

2

0

11 years ago

Thanks for the excellent instructions! I followed them step by step and everything worked! Frankly, with my medium computer knowledge, I considered tehis Recovery Kit a financial "gamble", but I had ALREADY put out more money than you requested. I am amazed that I have a "brand new" computer (obviously an older model!) and all the accessory stuff that originally came with it! I thought I had broken it beyond repair, but now it runs just fine. Thanks again for your professional package and your help to fix it! read more

Ryan E.

0

1

0

11 years ago

Thanks! I just received my recovery kit and my old Presario is back in action with all its Windows Millennium Edition glory and Compaq customizations. It's a little trip down memory lane for me to have it back in its original configuration as it has been running FreeBSD for the past nine years and I long ago lost the original QuickRestore media. Thanks for what you do! Now off to fire up SimCity 2000 on it! Best regards, Ryan read more

Robert J.

0

1

11 years ago

just wanted you to know that my old computer which has been out of service for several years has new life again. your recovery kit went in perfectly, partitioned the new hard drive, and put the old machine in new condition again. your site is book marked om my computers and i will tell everyone about your services. thanks again!!! robert d jackson jr. read more

Barbara P.

0

1

0

11 years ago

Just thought I would let you know that I received your recovery kit promptly. The instructions were easy to follow and it was successful. For only $ 27 my computer is up and running, for which I am so grateful. I was so worried that I was going to be out more money. Glad I found you. Thanks for your help! read more

Michael S.

0

1

0

11 years ago

I just wanted to say Thank You for the great product in your disc and the great customer service I received from your company when I ordered my recovery disc from you. And especially the quick shipping. My laptop is running great. I will be sure to tell all my friends about your company. Thank you again! read more

Aaron M.

0

1

0

11 years ago

I want to thank you. With a little creative hardware issues the disks worked great. i am now installing all the updates and programs. THANK YOU so much for having these disks and as well as the other software tools to get this computer back on its feet. It has plenty of life left in it. read more

Anita O.

0

1

0

11 years ago

Just wanted to thank you for your prompt, efficient response to my order. It worked like a charm and I am up and running again. I will recommend your business to my friends in the future. Thanks again for the great customer service and prompt attention to my order. read more

Dave E.

0

1

0

10 years ago

I just purchased a computer and my hard drive crashed. Hp did not have the discs I needed but they said you did. Got the recovery and a new hard drive and now my computer is "Factory Fresh". I paid a very reasonable price for the discs as well. Thank you so much! read more

Myron B.

0

1

0

11 years ago

You guys are great! After no luck with H.P. I found you on the web. Ordered my disk (nice price) on Sunday. got them by Wednesday and was running by Thursday. Fast, affordable and painless. I'll spread the word in my world! Thanks! read more

George P.

128

5

0

9 years ago

This company threatened to deactivate my windows since I did a charge back for sending me defective disks. Company rep. very smug attitude and tried to intimidate me. DO NOT USE THIS COMPANY IT IS VERY DISHONEST AND DISREPUTABLE! read more

Tyler P.

0

15

0

12 years ago

One of the most consistent businesses I've ever been to. They never cease to blow my expectations every time i take a different computer in there. They also hook me up with some kinda virus protection too. Great staff. read more

Adam H.

0

1

0

11 years ago

Thanks, I got my package in just 2 days after you shipped it. I found some time to use them last nights, and my m7630n is completely restored to the state in which I bought it. Thirty bucks well spent. Thanks a lot! read more

Craig F.

0

1

0

10 years ago

Thank you so much for the timely delivery of the cds. I am writing from my formerly disabled pc. My pc is up and running thanks to your help. You're a life saver. read more

Bea S.

0

1

0

10 years ago

I received the recovery disks and have successfully recoveryed my computer! Thank you for your prompt service and providing a badly needed product. Bea read more

David L.

0

1

0

10 years ago

We performed the recovery the third time following the directions this time and it took! My brother and I thank you. Thanks, David read more

Kathy B.

0

1

0

10 years ago

Yay Computer Surgeons. HP recovery kit is AWESOME! Thanks for great service and product :) KatB read more

Brad P.

0

1

0

10 years ago

Thank you for fixing this computer.

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