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    Computer Sharp

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

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    10 years ago

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    All Computers Go!

    All Computers Go!

    (6 reviews)

    Today I contacted All Computers Go in Chester, NJ, to arrange a remote service call, as I've done a…read morefew times over the last few years. I had also bought my computer directly to their office for servicing once or twice. My primary interaction with service has been remotely executed service calls. The technicians I dealt with were efficient and knowledgeable and always resolved the issues that prompted the need for service. I am fairly certain I provided positive reviews of the work performed. The owner, Umut Bitlisli today informed me that I was no longer welcome as a customer citing reference to a missed call a few months ago. I vaguely remember the scheduled call, but I believe it coincided with a family issue out of state. I guess an offered apology for missing that call was not enough To give some context, I was on "a pay-as-you-go" plan to resolve issues I encountered. I felt the hourly rates were reasonable. All Computers Go has migrated to a monthly plan for businesses of my size. This is entirely within their prerogative to do. When Umut did call me back after I posted my review of their service, he informed me of a change by asking, "can you afford $1000 a month ?" This was after reiterating why my business was no longer welcome at All Computers Go. My question to anyone reading this post is why the conversation was not initiated by saying, " we have to let you know that we no longer have" pay-as-you-go arrangements" with customers." Our plans for businesses of your size start at a $1000 month". This would have been an appropriate and courteous way to bring up the topic without insulting me by dismissing me as a customer accompanied by allegations that his staff complained about me. When I pressed for specifics, he would not provide them. Again, this is not a disagreement over pricing and charges for services. This is about how the owner insultingly handled the situation Umut also referenced to me, " I've helped you out a bunch of times. " 100% accurate statement. My response is yes and I paid the associated charges for those "bunch of times." As this business does, I reside (and do business) in Chester, NJ. You would think a business like this would want to partner with business owners in the community as opposed to creating confrontational situations. A company under leadership like this should be avoided.

    Great service! Totally knowledgeable! My hard drive was going, w no back up! They backed up my old…read morecomputer, (made recommendation on what my new computer should have) Made a stressful situation not so stressful! I dropped off my new computer and they transferred everything for me! Excellent**********!

    Dave's Computers - Outside of our new location

    Dave's Computers

    (33 reviews)

    This was the first time I've been to Dave's Computers, but he clearly knows what he's doing. It's…read morebeen a while since I've had my laptop checked out and I'm a student so I only use it for a few things, but Dave looked at it personally and got my speed and antivirus software up-to-date. He was friendly, professional, and the store, although almost hidden from the rest of the shopping plaza, was clean and easy to get to. His service on my computer was delivered promptly at the agreed-upon time, and I was called once my laptop was ready. He was also ready to answer any follow-up questions and was quite helpful, even though the service itself was free. As a Testimoniacs expert, I would recommend Dave's Computers to anyone who, like me, wouldn't necessarily consider themselves to be computer-savvy, but needed some professional assistance of the right kind. I highly recommend one to take the opportunity to get their computer diagnosed for free; visiting Dave is worth the drive. Rachael

    The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

    Computer Sharp - itservices - Updated May 2026

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