I'm thankful to Best Buy in Brentwood pretty exclusively for the phone screen protectors. I super…read moreappreciate the exchange policy and it keeps me returning specifically this store. There is usually a greeter who sends you in the right direction and the people at the check out counter are always helpful and efficient.

Visited the Brentwood, MO Best Buy today to purchase a laptop. The store is currently under…read moreconstruction, and a large portion of the laptop floor models were roped off. I asked a store associate if I could look at the laptops in that area, and he told me to go ahead. A moment later, another associate approached me and said I was not allowed to be there. I explained that I had already asked for permission, there was no active construction work happening, and there were no apparent safety risks or dangers in the area. He still insisted I leave. What stood out most was that there was no attempt to help me find a laptop, answer questions, or offer alternatives -- just an abrupt and dismissive interaction focused on getting me out of the area. I told him I'd gladly purchase a laptop somewhere else where customers are either allowed to view inventory or are actually helped. His response was, "Yeah, go ahead and do that." He then followed me out of the store and watched me get into my car and leave. Completely unprofessional experience. The staff acted like helping customers was an inconvenience. Don't waste your time.

Highly recommend. Service is always great. Technicians are very knowledgeable. I just went in for a…read moretune up and was not pressured to buy a new computer.

If I could provide six stars I would…read more We have used iMacs for 20+ years. Apple stopped offering the 27" iMac several years, much to my disappointment. I've been reluctant to switch, but thanks to Jim and the Mac HQ team, we now have a MacBook Air and I'm typing this review on my lap sitting on the sofa. I'm using this MacBook all over, getting small things done when I'm ready, in comfort (not that computer desk is that uncomfortable...). We had a few considerations to think through w/r/t a large Photos library and more. Jim was both patient and helpful, working with me to get the configuration on the MacBook that we have. It took me several phone calls to work through, but we did it! It was a special order, and a couple weeks later it arrived. After a call with Braiden, he worked through moving the large libraries onto the MacBook and he even merged them. When I picked it up, I had a few additional questions, and Braiden was patient and helpful working me through it all. Along the way, Bailey, Sean and Gage also provided help, in person and on the phone. All, THANK YOU!! Life is better away from screens, to be sure, and yet, screens help us do fun and interesting, and often necessary things... and this MacBook is a great way for me to get things done. Thank you, Mac HQ... and your New Computer For Life (NCFL) program!!!

Very clean location, well stocked, not too busy. Employees were very helpful. I recommend.read more

Staff was helpful and knowledgeable. Great customer service and support …read more The print services desk were very patient.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

Wolf's is always great for any computer service. Will always choose them first. Even if it is not a…read morecomplex issue, super helpful and honest.

Quick, efficient, caught several things in my PC build that I couldn't, which made it possible to…read moreget the computer working. Invaluable service for a very low cost. Would definitely recommend!

Excellent service, friendly, and was very helpful in providing service for VHS tapes and VCR…read moredisposal/ recycling. Would recommend this company for any electronic disposal/recycling needs

Excellent experience. The man that helped me was kind and courteous. Grateful to have a quick and…read moresecure way to junk old electronics.

I'll be loyal to this Apple Store as long as it stays in the St Louis Galleria. I wish they'd…read morerelocate to a better space, but until then, I'll still be a regular customer. I don't understand why other customers complain, I have always gotten excellent customer service. Even when I come in with stupid questions or a simple problem, they always treat me with respect and don't make me feel like an idiot. They're patient while teaching me a new skill. When it's time for new iPhones, I no longer go through my cellphone carrier, I come straight to the source and buy mine directly through Apple. I also always give good positive feedback to the surveys I receive after each shopping experience. If I did have a bad one, I'd share that with them too, but it has never happened. I am a fan of this store and proudly give them 5 Stars.

My daughter had a cracked screen covered under Apple Care with a small deductible that service was…read morescheduled. The Genius Bar app was utilized and an appointment time provided. We arrived around 40 minutes early to check in and returned closer to the appointment. We waited 15 minutes then tops and they assisted us. I cannot recall the deductible, possibly $35. The phone was deemed repairable and required 45-60 minute wait. However, they suggested we leave and come back which we did. The timeframe was correct upon arrival around an hour later. Good experience. Apple stores or always nuts! So although you may get an appointment time don't expect it to be perfect.