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    5 years ago

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    RMS-IT-Services

    RMS-IT-Services

    5.0
    (1 review)

    Got partially infected with ransomware while on the guest network at Children's Hospital this past…read moreweek - bummer. Looking for the right company to assist with restoring my computer to it's original state and ensuring continuity of my data files. Thought I was going to have to send it out of state to one of the bigger data recovery organizations, but got a good recommendation locally. RMS-IT-Services was recommended to me by a software programming acquaintance of mine. The owner of RMS is Mark McCoy and he and I chatted the very next day (Friday) ref what was going on with my computer system. Mark was very engaging and told me he had a tech in the area conducting a service call and would it be okay for the tech to stop by later and look at the computer (absolutely!). Matt was the tech who came to the house. Very knowledgeable and informative. I showed him the items that could be seen that had been changed by the ransomware and Matt went on to explain the possibility that portions of the Windows Registry had been modified as well. Matt went ahead and took the computer back to his office to work on it. Saturday morning I receive a phone call from Matt that he has the harddrive removed and is using his diagnostic equipment to scan for the issues for follow on correction. Sunday morning, Matt calls again and tells me my computer is fixed. Wow. Matt then delivers the computer to me. Absolute tip top service. Wish everything worked this way. Reasonable rates, especially when he came to my home and picked it up and then had it finished quickly. Final cost was for pickup and three hours of work - $65 dollars a hour - A BARGAIN - given what it could have been. RMS website states that the company specializes in Business Continuity Planning (BCP), to include Disaster Recovery, and IT Service Management for Small to medium Sized Businesses. They also provide all aspects of Information Technology from Virus/Spyware removal on Home Computers to the installation and Support of Enterprise Level Networks, Website Development and Support. Oh and NO surcharge for after hours or weekend work - Outstanding While the RMS main office is in Fremont, the Company serves all of Omaha and the surrounding area and their techs will come to you. I would recommend RMS to anyone needing assistance with their computer system.

    Computer Medics - itservices - Updated June 2026

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