Sage helped clear up an issue that left us stuck and not able to print. He was very knowledgeable…read more He worked "behind the scene" so I could keep working without interruption.

My agency has worked with Comtech for years now and they have provided us with great, efficient and…read morehighly quality service. They strive to provide their customers with the quickest, professional service possible! Thanks for ALL that you do for us, you're #1.

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.

Great People and SERVICE! They are fast! They dont put you off for weeks. I highly recommend…read morethis Burlington business!!!!

DO NOT GO HERE! F*** no! Even if your computer is…read moreunreliable, don't take it to them. I dropped mine off and was told it would be fixed within 24 hours. After three days with no call, I reached out--only to be told it would take a week. When I picked up my computer, it had a strange app installed that completely changed my settings, and the original issue I brought it in for came right back. Totally unprofessional and not trustworthy.

Jessie saved me today. My phone went belly up and they got me up and out in less than a half hour…read more Fairly priced and transparent. Friendly staff. My only gripe is the seating. They aren't disabled friendly and it's not suitable to wait there unless you use your own devices. Plenty of parking. It's in the Publix plaza. Thanks for getting me back to reality.

Great service, fast, reliable and very affordable, they understand what the customer needs and were…read morequick to come up with a plan of action that corrected our issues

From the owner: Computer problems can bring your business to a standstill. But fear not – at Vansin Network, we…read morespecialize in hassle-free computer troubleshooting services that get you back up and running in no time. Vansin Network has an accomplished team of IT professionals with deep expertise across multiple areas. Whether your project requires deploying PCs, remodeling data systems, configuring POS and self-checkout, or repairing hardware, we have the experience to deliver. With engineers that have worked with major global chains for over 20 years, we can handle any IT challenge. Our commitment to excellence has made us a trusted technology partner for companies of all sizes.

The technician was very helpful. The problem I brought him was a very tough one, and he stayed on…read moreit until he retrieved the information for me. I would recommend that anyone with computer problems take them to Josh.

My very recent "dumb user" action led me to Josh Hefner at Computer and Data Magic. A friend…read morereferred me, and I owe this friend a huge debt because my experience with this firm was great! Josh was both a good listener and a good "explainer" of the serious virus issues I had created for myself. He resolved all my laptop problems expeditiously and expertly and at a reasonable cost. I will absolutely be referring him to friends and family and will definitely call on him again if the need arises.

iSharpe Computer Solutions is a trusted partner in supporting Precor's operations by providing…read moredependable and cost effective solutions to support our IT environment. Alan's commitment hasn't been to understand just our IT environment, but also to understand our business - and from there he's been able to prioritize resources and timelines to meet our objectives. Regardless if it's a new hardware deployment, deploying a new application to our product designers, or emergency after-hours support, Alan has always supported Precor with unparalleled commitment and dedication.

We have used Alan twice for computer repairs. We cannot say enough good things about him! He fit us…read morein when our computer crashed this week and even walked me through reinstallation of all our accounting programs. He even answered a few questions about email retrieval. Alan Sharpe is the only person Branley Electrical Service will ever use for all our computer issues and we will recommend him to all our family and friends.

Courteous. Reasonably priced. Considerate. I was quite pleased to find this service and will use…read moreagain if the need arises.

I brought my PC in to this location on 11-8-17. Charlie…read moreworked it. I had my cables redone and some software issues that needed to be resolved. This is without a doubt the best place to have your work done for your computer. The pricing is very reasonable, the work is done correctly the first time, and they do their best to expedite their service.

The staff at Nelson is very friendly and helpful. I needed to recover some crucial video footage…read morefrom a corrupted SD card. Nelson's data recovery services recovered nearly all of my footage. Saved me from a huge headache.

From the owner: Repair of PC, Mac, Smartphones, and Tabletsread more

Support local business is my philosophy and I'm so glad I did once again because I found this…read morewonderful company. Very friendly and knowledgeable staff. They work hard to find the parts you need at the best prices. I ended up saving over $100 with the help of the staffs willingness to check every avenue on how to fix my laptop. I'm very happy and will recommend this company to my friends. You just cant get this type of customer service from large corporations and 800 numbers. -JB

From the owner: GeeksPlus specialized in Small Business and Residential computer services as follows:Network and…read morecomputer troubleshoot, Network setup, computer setup, server setup, virus removal, computer screen replacement, all computer hardware problems, Data backup, all types of software installation. Small business managed services,... etc.

A Masterclass in Customer Service: Jason at Best Buy University Drive…read more It's not often that a visit to a big-box retailer leaves you genuinely impressed -- not just satisfied, but floored. Yet that's exactly what happened during my recent experience at the Best Buy on University Drive, thanks entirely to one exceptional employee: Jason from the Geek Squad. From the moment I walked in with what I knew would be a complicated return, the atmosphere at this location felt competent and welcoming -- something I've come to expect from this store. But what happened next elevated the experience into something altogether rare. Jason, a manager-level team member sporting the telltale black shirt, took charge of my request with a demeanor and expertise that were nothing short of remarkable. My return involved two separate orders, fragmented refunds, and items that needed to be updated and addressed in different systems. Anyone who's ever handled a layered return at a large retailer knows this isn't a five-minute fix -- but Jason never flinched. He approached the entire process with an ease and professionalism that made something complex feel seamless. But what truly set him apart wasn't just his technical mastery -- it was his poise and customer-first demeanor. At no point did I feel like a burden, rushed, or confused. In fact, while juggling my return, Jason simultaneously managed to assist three other customers at checkout without missing a beat. That level of multitasking -- paired with top-tier communication -- is something you simply don't see very often. And just when I thought the experience couldn't get better, Jason took the time to walk me through the benefits of the Total Tech membership. As someone who works in partnerships and national engagement every single day, I can confidently say: Jason is the kind of brand ambassador you want representing your company. His breakdown of the membership's value wasn't pushy or rehearsed -- it was informative, tailored, and rooted in a deep understanding of both the customer's needs and the brand's offering. I signed up on the spot. While my overall experience at this Best Buy location has always been positive -- professional staff, clean layout, and fair pricing -- Jason's level of expertise set a new benchmark. In comparison, many employees seem siloed in their knowledge -- TVs versus computers versus mobile -- which is understandable in a store with such wide inventory. But it does raise concerns when the default response is "someone else handles that." With Jason, there was no pass-the-buck attitude -- just proactive solutions and ownership. This man has reportedly been with the company for eight years, and I would argue he's not just an asset -- he's the standard. If he's not already running the store, he should be. His approach embodies everything customers hope for but rarely experience: knowledge, warmth, agility, and results. If Best Buy is serious about delivering elite customer service, Jason should be at the forefront of their training programs -- because what he delivered today was nothing short of retail excellence. P.S. I may be mistaken, but I believe I also saw Jason performing a security check at one point when I was working with David at the register, just something I observed, this guy is exceptional and I hope Best Buy treat them like he is. He's the type of representative, who provides an experience to the customer that would absolutely ensure the customer is loyal to Best Buy (especially the university Drive location) and I expect to return regularly (as a new home owner and overall new resident to Burlington, NC!)

Justin and Marcus had excellent customer service! We appreciated their help with product selection…read moreand will be returning soon for all of our electronic needs!