Wolfie's service and commitment to quality was exceptional and I'm happy I came to them!…read more My custom computer now runs better than ever after they replaced my dying motherboard. I would give Wolfie 10 stars if I could!

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

Henry was very professional, thorough, friendly and above all patient with my ignorance and many…read morequestions. I highly recommend Computer Chimps!

I rteached out via Yelp's request for services because I had a dead laptop that wouldn't stay…read morepowered up for more than a minute and got a reply within a couple of hours. He asked a few questions on model and serial number. Once I explained the symptoms (battery may or may not always charge, etc.) he suggested I do a hardware reset (hold the reset button for 65 seconds using a straightened paper clip). This fixed the issue. He saved me from unnecessarily spending money on a repair I didn't need. You don't see this kind of honesty too often!

The fix was quick. He was really polite, and ready to work with me on drop-off/pick-up times. He…read moregave it a complimentary clean which was really nice, and the repairs were worth the $200. Once done, he booted it up in front of me to make sure it worked as desired. Hopefully I won't need any more emergency repairs any time soon, but if so, it will probably be here.

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and…read moreone time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC chip had failed -- something that wasn't an issue before. He refunded the $50 for the port, but I still paid for the cleaning and lost a ton of time. Taking it somewhere competent. Don't take your PS5 there! It'll come back worse.

My 13 year old daughter was assigned the intimidating project of building her own school computer…read more We chose to go to AMT because we figured that although it was likely to cost more than big box stores, we would have the advantage of knowledgeable staff. We were very excited to see that the pricing was not only competitive, but the staff actively looked for ways to save us money. There was never any pressure to upgrade items. In fact there were a few things we had chosen that they suggested we would not need. The owners, family, and staff are all extremely helpful. We set up a time for my daughter to learn to build. Steve (one of the owners) spent several hours helping her one on one. She left with a fully operational computer that she had chosen the parts for and built herself. By the time we left, we felt like we were one of the family! Thank you AMT for giving us such a fantastic experience! A++ for knowledgeable staff, great customer service, quality products, and community support! We will be back.

I've been involved with computers since 1982 (commodore 64 era) and at age 73 prided myself in my…read moreknowledge of computers and technical "stuff." Until I was hacked, that is. I had seen AMT's store near the Sherwood post office & took my Possessed laptop in on an information mission. Steve was in the shop that day and was so kind and knowledgeable that I felt comfortable leaving my computer with him. Little did I know at that time that banks send customers who have been hacked to AMT and this type of crime is not uncommon, even in Sherwood. Not only did he save me $$$, but he was generous with information that will help me in the future. Great place, great people.

NO NEW RESIDENTIAL CUSTOMERS…read more Not a review so much as a comment: I just called to see if I could get some help with upgrading my Mac to add needed memory. The voicemail states that the business is no longer supporting new residential customers (only existing residential customers with support plans). I very much appreciated the clear message so I didn't waste time leaving a voicemail and waiting on a return call. Now back to Yelp to try and find someone else.

Crazy fast response time!…read more We had a simple hard drive replacement and the staff provided us with several options (giving details on what each would cost and performance). Would we use again? Heck yes we would!!

Great guys. Very competent. I love to support small, competent and friendly vendors. (Having been…read moreone for decades in a very different field). The wall art is a hoot too.

Dropped off item on January 20. February 6 I reached out to Eric and asked about an update in…read moreregard to the hard drive and what kind of external hard drive I should buy to replace the one I had. Six days later on February 12 he responds and tells me about what kind of hard drive to buy and he says I have no estimated timeframe in regard to when I will get your hard drive fixed. On March 5 I reach out to Eric and ask him for an update again. He responds to me the following day with saying he has no timeframe in regard to repair. The following day I reach out and say do what you can in regards to the repair and can I drop off the external hard drive that I just purchased. No response. Reach out again on March 10 and ask about dropping off the device again meaning my external hard drive. That day I get a response. I say I will be by the following day which is a Tuesday when they are open and say I will drop off the new external hard drive for him to transfer the old information onto the new. He responds with some sort of limited hours the following day. I respond with OK. I reach back out again on March 14 about dropping off the external hard drive. He responds with drop it off at the corner at the main office or front end of the building. So I attempt to do so. I show up and they are having a meeting. I tap on the glass with no response whatsoever, they just sit there and stare at me. So I go back to my car and text Eric about the situation and he says to go back to the corner office to tap on the window again.. So I do so and awkwardly a woman comes up and she's all pissed off at me and she takes my external hard drive that I was trying to drop off to Eric during hours of operation when they are open. She gives me this look cops this attitude takes the package and walks away from me. So no response from Eric whatsoever other than wow that's weird. So...no response from Eric whether he received my external hard drive or not. So I reached out five days later and ask about an update at this point he's had my external hard drives for roughly 2 months and I've gotten zero information about pricing timeframe or anything. So on March 19, I ask him about money and he responds that he will give me an estimate. That was all. He put forth an idea of doing some work and so I thumbs up it being that it was all text messages. Eight days later I reach out to Eric about whether or not he received my external hard drive since it was such an awkward situation. On March 20 was his first response of money when he mentioned I will give you an estimate. This after he had the item for two months. On April 3 I ask about an update again. "I will update shortly" again no estimate given. On April 18th I asked for an update again and get no response. On April 19 I say I want my items back. At that point we have not had any estimate of any kind of money, and there is still no timeframe given in regards to repair. On April 20 is when Eric reached out and said he apologized and updated me and started giving me all the excuses that I didn't really care to hear at that point. At this point he had had my item for three months with again, no mention of any kind of money other than he was actively getting together the invoice ready to give me my items back after I had complained and wanted them back. He gave me the option of repair of those items which was the original reason why I brought them in. And that's when he mentioned the exorbitant amount of money in regards to the other item. of course at that point, that's when I opted out of repair. So finally on April 20 is when I finally got the dollar amount. After asking for quite some time trying to figure out what was going on and what was actually happening. So I shell out $195 for a hard drive repair onto a new hard drive after three months of pretty much zero communication other than really pathetic apologies. I finally got my item back on April 22. So after three months and two days roughly I got my item back. I shelled out $195. I got no estimate at all the entire time until the very end and it was nothing but unprofessionalism. It was nothing but lying. It was nothing but poor service. I'm not sure why you chose to escalate this, I have countless texts from confusingly three different phone numbers... emails whatever... I guess this is part of I'm a IT genius here's my countless contacts that I may or may not respond to... "I'll email this person or that person or whatever to find out why I didn't get your response." It's all just BS... all of it. That stupid thing on your chest that's supposed to help with whatever BS you said... just call me!!!! Reach out to me. Not some emailed through some weird app BS. I really hated it all. Including your compulsive lying BS. You are terrible at everything!!! Eric is a compulsive liar. What he is stating is not true in anyway. Feel free to post these interactions and texts to back up what you are saying. This dudes a joke!!!!

The owner got back to me right away and gave me good information about taking care of my computer…read more They were very generous in sharing information with me. I was able to find someone to repair it by taking it to them that night. So I didn't end up meeting this owner this time.

Marvin is an excellent tech and provided much info on managing various aspects of PC. Recommend him…read morehighly.