I mainly interacted with Alex but Scott also did a great job. Alex gave a fair assessment of my…read morecomputer, what was wrong with it, and what he would do if he was in my shoes. He also gave a recommendation for a used computer that he was refurbishing. I absolutely love my computer that I purchased from them. I feel that they are trustworthy and deserve of a 5 star review and my business from here on out.

Avoid Creative Computer Solutions if I couls give it 0 stars I would…read more If you are considering bringing your computer to Creative Computer Solutions for computer repair or a custom PC build, think twice before leaving expensive equipment here. My $13,000+ custom water-cooled gaming PC sat in their shop for weeks with almost no communication, repeated missed completion dates, and constant excuses. In the end, when I refused to pay for unfinished work, the owner told me to "take my stuff and get the fuck out of his store." I originally dropped my computer off at Creative Computer Solutions on January 22 for a diagnostic and was told I'd get a call within a few days once they figured out the issue. A week went by and I heard nothing. I called the shop three days in a row before finally getting someone on the phone who told me the system needed a new motherboard. Since I was already replacing that, I decided to replace the case as well and move forward with a custom water-cooling build. I brought the new parts to the shop on February 12, and Alex told me the build would be completed within 24-48 hours. Instead, it turned into weeks of missed promises and almost no communication. After another week with no updates, I tried calling the shop again and could not reach anyone. I texted through their system and received only automated responses. I have screenshots of every message showing the lack of response. Eventually Alex contacted me and apologized for the communication issues, saying it's something he struggles with personally. He then promised the computer would be finished by Friday. That Friday he texted until around 6:30 PM saying he would stay late to finish it. I told him I would arrive around 8:30 PM after work. I texted him on the way there and received no response. When I arrived, the shop was completely dark and closed. I was then ghosted until the following Monday or Tuesday. From there the same pattern repeated: more excuses, more promises, and more missed completion dates. I was told the system would be finished Thursday, then Friday, then Saturday, and none of those deadlines were met. When I finally went into the shop the following week, the workspace was in complete disarray with parts and tools scattered everywhere. My computer was still in pieces and nowhere near completion, despite being told multiple times that it was almost finished. In fact, none of the water-cooling tubing had even been run yet. The employee working there couldn't even get ahold of Alex either and mentioned he regularly has to deal with situations like this and ends up taking the heat from customers. After even more promises, I was told again that the system would be ready for pickup the next day. When I arrived at 3 PM, I was told it needed another hour and a half. I left and returned 2 1/2 hours later, and the computer was still in the exact same condition. After waiting two more hours, Alex texted again saying he was too sick to finish it that night. He then asked if I wanted to take the system and "settle up." The agreed price for a completed job was $200, yet he attempted to charge $300 for unfinished work. When I refused to pay for an incomplete job and began packing up my own parts, he told me I could not leave with my equipment. When I said we could involve the police if necessary, his response was to tell me to "take my stuff and get the fuck out of his store." After weeks of delays, missed promises, ghosting, and excuses, I had no choice but to take my unfinished custom PC and will now have to pay another professional to complete the job.

I dropped my phone in the toilet and it stopped working. The screen was broken also. My friend…read moresuggested this place it was right around the corner from my house. The gentleman greeted me and told me in two minutes he could take a look and see if it was fixable. He was able to replace the screen and give me a new battery and the phone is working great again. The repair cost $199, Saved me about $1300 for the cost of a new iPhone. Very grateful to know I don't always have to buy a new phone when I have an issue. Will return if I ever have a phone issue. Awesome service and quick turnaround.

This place was amazing. Really knew what they were doing. Honest and really low prices.read more

I will start by saying I don't post many reviews, except when I have a horrible experience with a…read moreproduct or service and want to help others from experiencing what I have had to endure. This company started with professional service and recommendations. After 3 years of using this company in multiple residential and commercial locations, their service has declined. Upon hiring them to install a whole-home camera system (which they recommended as the best), 30% of the cameras started failing (they only replaced 2 of the 4 failed cameras). They abruptly stopped servicing what they sold and installed. The owner's response is, sorry, get the warranty parts directly from the manufacturer and do the work yourself. Buyer beware, don't hire this company unless you are willing to figure out the problems you are left with yourself.

Rick and the staff at Smartekz are very very helpful. They are trustworthy, fast and efficient…read more They are so knowledgeable about troubleshooting-they know just what to do when I need them most. I can't thank you enough.

I dropped my phone awhile ago and needed the glass fixed on the lens. Staff was very nice and he…read morewas able to fix my phone in 40 mins! Very happy with the results. I recommend going here if need repairs on your phone.

Yay Nick!!! Had a speaker issue and instead of letting me spend my hard earned bucks for a new…read morephone he fixed it for freeee! Wahooo! Go see Nick cuz he is awesome!!!

Andrew replied quickly and answered all my questions. Very polite, friendly and knowledgeable! He…read moreordered a new battery for me before I even got to his office. The phone was ready within 20 minutes! Highly recommended! I'm glad I found someone nearby that I can trust for my tech support.

Phone SOS in Cape Coral is definitely the place to go to get your iPhone fixed. Especially if…read moreyou're from out of town. I called and he took me right away to fix my daughter's iPhone 16 plus. Great customer service. Thank you again.

Sent an email and never received a reply. Evidently they have too much business to be bothered with…read moremine.

Excellent company, great results. I was recently in Fort Myers on business and I needed some data…read morerecovered from my laptop. The companies in the area were all shipping out their drives to other cities. I did not want to ship my data somewhere - I only deal locally. Not only did the guys at The Computer Guy recover my data in-house, but they did it with quick turn-around. If I am back in Fort Myers again, I will definitely use them if the need arises. Thank you.

Very thorough and helpful. Unfortunately he has switched to only doing business work.read more

I have been working with Phil and his crew, from PRR computers for the past 6- 7 years now. He is…read morevery efficient and knowledgeable when it comes to anything with computers. He has helped me numerous times with my computer system at the restaurant. And quickly responds to my emails and phones calls. I will continue to do business with this company. I have also learned a lot about routers, modems, etc throughout the years, working with him. PRR Computers are simply excellent. You won't be disappointed.

PC Group, Joseph & all the employees were pretty amazing when helping me over the course of several…read moreweeks. They installed new programs for me & got my laptop running faster & better than ever. The prices are more than fair. I would highly recommend them for all your computer (& more) needs! Cynthia B.

I have been using PC Support Group for 5 years since I moved to North Fort Myers. I am in Real…read moreEstate, and always need my computer ro work.. I had a problem, found them in the yellow pages by luck, took my computer in, and they fixed it, and had it back to me in a day. Very reasonable and great work. They just built a new one for me, and I love it!!. They did it in a few days, loaded everything from my old one to the new, and the price was great. There are alot of companies out there, but this company is the best. Prompt, Professional, and very knowledable. I can always trust them to get me up and going and at a very fair price. Recommend them highly!!!!! Sandra W.