I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

Dropped in last week and they built my new Windows 11 PC in 25 minutes onsite, Excellent service!!…read morePrice and install could not have gone better! Highly recommend!

I brought my Lenovo Yoga C laptop (5 years old) to QES to diagnose a failure to restart. I was…read moretold the initial diagnosis would be $60. They determined that the motherboard had failed and the hard drive was corrupted. They recommended getting a new laptop versus repairing the existing unit. We talked about recovering the data from the hard drive which would have been fairly costly. Fortunately, my new laptop was able to retrieve my data from the cloud. When I returned to QES to pick up my dead Lenovo, they billed me only the $60 diagnosis charge when they easily could have charged much more for effort to recover data. I give the guys at QES top rating for their honesty through the whole process.

I took Vin's help to upgrade the OS on my old MacBook pro. He did a fantastic job. Nice to have…read moresuch people around when you need one.

Vin did a full repair on my keyboard on my mac and I got it back fixed within a week! I'm so happy…read moreI chose to go to him instead of the other repair places nearby who tried to upsell me. His pricing is fair, and the quality of his work surpasses the value of the repair cost. He was honest about the process and communicated to the end to ensure I wasn't stressed. Great repair tech! If I have any technical problems i'm seeking him before a big corporation.

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off…read morea damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed

Jane did amazing work she was also able to update my Surface Pro to windows 11…read more Great work Jane

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Absolutely Outstanding Service!…read more We had an incredible experience with Evan and can't recommend him highly enough! He came to our house, took a look at our computer, and quickly diagnosed the issue. Not only did he explain the problem clearly, but he also provided us with thoughtful solutions at a very reasonable price. He took our Mac desktop with him for the necessary repairs and returned it in perfect condition--it's now running like brand new! The speed and efficiency of our computer have been completely restored, and we couldn't be happier. On top of that, Evan spent an hour patiently walking us through what he did and giving us practical advice on maintaining our system. Beyond his technical expertise, Evan is incredibly friendly, knowledgeable, and kind. His professionalism and ability to assess and fix the issue so efficiently left us beyond impressed. Whether you have a Mac, PC, or any other device, he is clearly a skilled expert who can handle any project with ease. If you need computer repairs, look no further--Evan is the best! We trust him completely and will turn to him for any future tech needs. We strongly recommend Acamar Computer Services A+++ service!

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

Binh troubleshoot on the spot and we got our problem identified on the same visit! In the past with…read moreother computer places, we would have to drop off and wait a day or two before we can pickup. His diagnostic prices are very reasonable. It is a home based business, so be prepared to see some cats and cat food on the ground. It's not the most professional space, but if you can overlook these things, then this is a good place to get the computer fixed quickly!

This firm is fantastic! And, the owner/founder Sina is fantastic!…read more My laptop Lenovo Ideapad 720s needed its battery replaced, and I went to this firm. Great choice on my part. They ordered the correct laptop battery and quickly installed it for me. It was great a experience for the following reasons: --Very professional --Reliable --Trustworthy --Good communication --And also good pricing for their services. I will be a repeat customer for them, going forward. I highly recommend it.

I am charged for $169/hour, vs Gab s Computer Repair charge $75 for diagnoses …read more Make sure you are present during the service to communicate EXACTLY what you want. The reason I didn't give higher, is because I am partially responsible for not monitor the process leading to a mis -communication of what needs to be fixed. ( Few days later) Just found out he sold me a watch for $99 amazon sell exactly the same for $61.58 . Sina lost last oz of my trust if there were any from the computer incident. Im shocked!!