I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

Years of reliable service at fair prices. Lawerence has proven himself a pro at what he doesread more

Dropped in last week and they built my new Windows 11 PC in 25 minutes onsite, Excellent service!!…read morePrice and install could not have gone better! Highly recommend!

I took Vin's help to upgrade the OS on my old MacBook pro. He did a fantastic job. Nice to have…read moresuch people around when you need one.

Helped diagnose my problem with my laptop. Overall very helpful and would recommend to others.read more

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Excellent promt service , very technically competent ( Jane ) and reasonable price for checking…read moreand repairing the mother board of my Apple laptop ( components level ) Good job and surely worth using their services.

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

My go to place for whatever computer problem I may run into. Quick and accurate repair service,…read moreand trustworthy. Highly recommended.

I am charged for $169/hour, vs Gab s Computer Repair charge $75 for diagnoses …read more Make sure you are present during the service to communicate EXACTLY what you want. The reason I didn't give higher, is because I am partially responsible for not monitor the process leading to a mis -communication of what needs to be fixed. ( Few days later) Just found out he sold me a watch for $99 amazon sell exactly the same for $61.58 . Sina lost last oz of my trust if there were any from the computer incident. Im shocked!!

This firm is fantastic! And, the owner/founder Sina is fantastic!…read more My laptop Lenovo Ideapad 720s needed its battery replaced, and I went to this firm. Great choice on my part. They ordered the correct laptop battery and quickly installed it for me. It was great a experience for the following reasons: --Very professional --Reliable --Trustworthy --Good communication --And also good pricing for their services. I will be a repeat customer for them, going forward. I highly recommend it.