I bought an used Macbook Pro with João and he gave me 30 days of warranty after those 30 days the…read moreproblem started. All of a sudden the macbook was shutting off (the screen was shutting down and there was some noise that seemed to be related to the RAM) I contacted João and he was able to help right away. The problem was intermittent and he advised us to get a new memory RAM from a store in NY. He bought the memory for us and installed but after a couple of weeks the problem came back. He returned the memory to the store. João suggested a shop in NY that are specialized in Macbooks repairs, so he paid and sent the Macbook Pro to them. We got the Macbook back after a month and again after a couple of days the problem came back. At the end we returned the Macbook Pro to João and he gave us full refund. I was sad that I didn't have a Macbook Pro anymore but in other hand I was very happy to know João and he got my trust and my business for life. The way he handle the situation it was beyond my expectations. From that day forward anything I need related to IT, website, Computers, setting up things at home I go João - Function Key - fn.

Joao runs a solid business. I highly recommend…read more I ran into a few hangups with the work done on my old macbook here (issues were because it's hard/impossible to find OEM parts for a 2011 macbook - not Joao's fault at all) and Joao worked with me every step of the way going above and beyond to make things right. I really appreciate his honesty and professionalism. In the end I got my machine back with a working keyboard and a new place to refer friends and family if they need work done on their computers. -Jason B.

Alex has been repairing mine and my family's computers for years! I've never needed to go anywhere…read moreelse. He is highly knowledgeable and professional. I definitely recommend going to him for any of your tech needs.

Great guy!!! Knows what he is doing, fix my computer issues no problem…read more Recommend to anyone.

Mr. Maggiore fixed two of my laptops. One needed a keyboard replacement and he recommended the…read moreleast cost and best quality solution to my complete satisfaction. The second repair at a later date was to replace the DVD player. I was in the middle of a Windows 7 system rebuild to eliminate a virus when the DVD player broke. I only expected Mr. Maggiore to replace the DVD, but he went ahead on his own time to complete the system rebuild. That is what I call excellent customer service! I have since sent him other business and all of those customers have been equally satisfied.

Another outstanding experience, consistent for nearly 15 years! My 14 year-old laptop died despite…read moreChris's valiant efforts. He provided me with several recommendations for a replacement and helped migrate the old data to the new unit. Throughout, I found Chris to be wise, responsive, and skillful. Chris is worth double what he charges!

Chris did excellent work at an amazingly good price, was available readily, and is friendly & cool…read more In building a gaming PC, I was not able to get the unit to power on. Chris was able to diagnose the problem with the existing components and get it running. Definitely went the extra mile! Plus he has the most entertaining website you'll see for computer repair. Recommended, and will use his services again!

The best at computer repair services . I had my email account compromised and i was locked out. I…read morecalled google and they could not help. I reached out to several computer companies non could fin me a solution some one recommended heroes and Geeks. I am forever grateful.

They really are heroes and life savers :') I had a very specific issue that I needed fixed for my…read morecomputer. I had a video project on Windows Movie Maker that just would not save correctly in mp4 and the video would look horrible while playing. I know it's an old program that no really uses anymore so I didn't know if anyone could figure out what was wrong or how to fix it. But the video was sentimental to me so i wanted to save it if at all possible. One obstacle was that the video could only be fixed on my laptop because the project cannot be transferred to another computer without losing the individual photos and video clips associated. But my laptop was also on the verge of dying. It was so old, trying to do anything on it took forever and was such a pain. I was desperate so I brought it in. Fernando worked painstakingly on my computer for hours and hours and after 2 days, he was able to do everything I needed! I was so surprised. Since my laptop was dying, he replaced the hard drive, upgraded my computer, and transferred all my files over. With the new hard drive it was much faster to work with, so he then reinstalled Windows Movie Maker and was able to fix my video project!!!! I am beyond the moon. I finally have a beautiful version of my video and I don't have to worry about losing it if my laptop dies since it can now we saved elsewhere Also, he was very fair with pricing. He gave me several options of choosing what I wanted, such as keeping the new hard drive and the video, or just the video, or even declining everything and keeping everything exactly how it was before. I really liked the work Fernando did so I chose to keep the new hard drive and my video. Now, in addition to my video i also have a better laptop! Would definitely recommend this place to anyone having computer issues. They're so friendly here and really do all they can to fix every individual issue you have.

We have had the pleasure of working with Jose Tamayo from ABC Office Solutions, and he consistently…read moredelivers exceptional service. Jose is always friendly, approachable, and genuinely committed to helping in any way he can. Every interaction with him is positive and productive. What truly sets Jose apart is the way he goes above and beyond--whether it's answering detailed questions, offering solutions, or making sure everything runs smoothly from start to finish. He is knowledgeable in his field and takes the time to explain the problem clearly, provides insightful recommendations, and makes the entire process easy to understand. He takes pride in his work and in supporting his clients. If you're looking for someone who is reliable, skilled, and dedicated to excellent customer service, Jose Tamayo is the person you want to work with. Highly recommend!

I was very pleased when I received my computer back from ABC Home and Office Solutions. They did a…read moregreat job in restoring my computer back to its original state when I first bought it. I was getting so frustrated that I was going to purchase a new computer. They saved me time, money, and grief, plus they were very helpful in giving tips on how to keep my computer in good running condition. I would highly recommend their services.

Chris has built me two computers over the last 20 years. They work great…read more When I've had a problem with a security program, or an adapter, or had to upgrade Windows, he was on it swiftly with reasonable charges. Two things he and I agree on -- PC's are tbe best workhorses and last a long time. He cares, and I highly recommend him.

Contacted this company since their website states that they repair power supplies. Cristian was…read morecompletely disrespectful, and rude. They false advertise, and I would not recommend anyone to use this company at all! Apparently Chris is the owner of this company. And he doesn't like people posting bad stuff about his company or him on their Facebook, so he will delete and block you from posting anymore. This is no way to run a company or deal w/ being disrespectful and rude. Yea, I'll delete it, and no one will ever know that I was rude.. Well guess what, you can't delete twitter.. Again, I would not recommend this company or person to touch anyone computer.

PC Helper Team saved me from a very serious security breach, and I cannot recommend them highly…read moreenough. On July 14, I suddenly couldn't log in to my credit union's app. At the same time, I saw notifications about verification emails from my credit union -- but those emails didn't appear in my Gmail app. When I called the credit union, they informed me that someone had attempted to add a fraudulent external account from Green Dot Bank. As they put it, "The credit union determined this was suspicious activity and restricted online access to my account." No money was taken, but they required me to create a new email address and have all my devices checked for malware before restoring access. I first visited another technician who was pleasant but whose investigation didn't leave me confident. So I sought a second opinion -- and that's when I found PC Helper Team. Soroush returned my call within ten minutes and invited me to their Westwood Blvd office. Hector checked my iPhone immediately and confirmed it was clean, then kept my iPad and computer for a deeper analysis. Within a day or two, Soroush contacted me with the real cause of the breach: I had unknowingly clicked on a fake Evite invitation that led to a fake Google verification page. I entered my Google credentials without noticing the red "Dangerous" warning or the incorrect web address. It looked like a legitimate Evite link -- and even with my banking background and years of training, I fell for it. See the image below. PC Helper also discovered that the perpetrator accessed my American Airlines AAdvantage account and converted 20,000 miles into Lululemon gift cards. Thankfully, it wasn't worse. What sets PC Helper apart is that they didn't just diagnose the problem -- they explained exactly what happened, walked me through securing my accounts, and gave me clear instructions to prevent future attacks. As I wrote in my notes, "Because they found what actually happened and provided detailed instructions... I am able to sleep at night." Thank you, Soroush and Hector. Your professionalism, thoroughness, and kindness made all the difference.

PCHelperTeam has been incredible to work with, and I want to specifically highlight the exceptional…read moreservice provided by Soroush and his team. They handled several major projects for my accounting firm, and the experience was flawless from start to finish. First, they set up a secure, fully optimized server environment tailored specifically for our workflow. They configured everything to integrate seamlessly with Lacerte, ensuring that our tax software runs smoothly, securely, and without the performance hiccups we were experiencing before. Second, Hector and Soroush optimized both our hardware and software across the office. They went through each workstation, cleaned up inefficiencies, and made sure our systems were performing at their best--faster boot times, quicker software response, and overall smoother operation. They also set up a new Dell XPS laptop for me, and this part really stood out. Instead of giving me a generic Windows install, they built a curated, streamlined Windows operating system that included exactly what my accounting firm needs and nothing unnecessary. The device runs exceptionally fast and feels like it was designed specifically for my workflow. On top of all of this, they took cybersecurity extremely seriously. They encrypted all my devices and configured a safe, professionally secured server with strong protections. The peace of mind knowing my client data is protected to accounting-industry standards is priceless. Hector and Soroush were not only knowledgeable, but also patient, clear in their explanations, and genuinely focused on doing things the right way--not just the fast way. Their expertise and professionalism make them stand out in the IT service world. If you're looking for reliable, highly skilled tech support--especially for a business environment--PCHelperTeam is the best you'll find. I can't recommend them enough.