They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

I really enjoy Page the tech here! I have been her 2 times once last year and this morning and had…read morePage both times she has super great energy and made me very comfortable both times I get anxious right before the machine starts but I literally was about to fall asleep in the minutes the scan took today. I highly recommend scheduling your scan at this location just because I know Page is so professional friendly and if you have anxiety she is so great at almost distracting me and getting me out of my head and i appreciate that so much

My appointment was scheduled for June 13 was canceled they called me about 5 minutes before their…read moreclosing time, I am claustrophobic and needed and OPEN MRI and was told machine was damaged. I was rescheduled for the following week June 20 which I got there about 15 minutes prior to my appointment Front desk person was friendly as well as the technician but he called another patient that came after I arrived. I asked him to show me the OPEN MRI machine and it was a 3T cilinder type and I asked about the OPEN machine and said it needs to be turned on and will take about 2 hrs. There was another staff there who mentioned that OPEN machine was not working? I wasted my trip Bunch of liers

I came here for a Mammogram. This was probably the best experience I have had so far with having a…read moremammogram done. The nurse who helped me was very efficient when making sure the imaging was done accurately and done right the first time. Highly recommend coming here for a mammogram for those that need one!

Clean well taken care of. Great staff and doctors. My father fell and got a hematoma on his head…read more He is 92. They treated him very well and made sure he was ready before they discharged him.

I was sent to this office by my dialysis team, who recommended them very highly. I could…read moreimmediately see why they were so enthusiastic about HealthQare Associates. I was put at ease right from the start by the courteous, highly professional and compassionate staff. The preparation for the procedure involved starting two IV lines, which in my case, due to very small veins, is easier said than done. I had people sticking me in both hands at the same time, but they were super nice about it. Somehow, everyone managed not to become aggravated. I was especially impressed by Dr. Raggio, who was patient, personable and very knowledgeable. He thoroughly explained everything that he was about to do and made sure that my decision to go ahead with the procedure was well-informed. I can't say I've ever had fun during a medical procedure, but it was quick and easy, and I actually enjoyed the experience. If only all medical teams were this good! Oh! and they give you a sandwich and something to drink while in recovery; a very thoughtful gesture when you've been instructed not to eat or drink anything after midnight the night before. A really nice touch!

I have had Botox in many areas as I travel and/or follow the recommendation of friends or peers…read more Dr Sor is hands down the most professional, empathetic and precise administrator of this service. He listens to what I want and helps me achieve the results I am looking for. He also ensures my comfort and realistic expectations throughout my visit. Most will apply a "cookbook" approach, injecting standard areas with minimal regard to personal goals; Dr Sor customizes my treatment and discusses his approach. These are attributes you don't find in every fast-paced office. Dr Sor nails it. Every time. And-my results are always amazing. His staff are excellent. The office is comfortable and welcoming. Parking is easy. I highly recommend Dr Sor, with as many stars as I can pick!

I wish I would have read reviews before trying to contact this group. Their office phone number…read moregoes to an answering machine and they don't call you back! How can you run a medical office with no one answering the phone?

The facility, if you could call it that, was old and weird. I had to change in the bathroom with a…read moresink that didn't work -- after being told by the receptionist that I could not go to the bathroom other than in the hallway. I could not have music during the MRI, which I am used to having at other places. The worst was the attitude of the tech. He did not explain things and was downright rude to me. He did not let me know that the MRI would be hot so that I might not wear the heavy sweater into the machine. He taped my feet together like I was a chicken for roasting and did not explain why. He did not let me know when each sequence was complete and how much longer I would need to be in the machine. I've had many MRI's before and never had an issue. In other facilities, I have been cold and the tech would offer a blanket, but here I was very warm. While I was in the machine, I got so hot that I hit the panic button. This made the tech angry and told me, now we have to start all over and I can't do both of your tests b/c I have three other patients. I told him there was no way I could go an hour in there with my heavy sweater on b/c it was way too hot. He was like, you said you had MRI before so you should have known it was hot. I told him I've never been hot in an MRI. He said if you are getting your spine done, it will be hot. I have had other MRI's in the past, including to my spine, and it was never hot and the tech was always a calming and supportive influence. I will never come here again. Also, I just read below that parking is validated but no one at this place told me that so I paid full price. just icing on the crappy cake. the tech was the worse, the other stuff is minor and wouldn't have prompted me to even review the place

I've been going here for over 10 years and love Dr Morgan for ART.This past spring had prp and stem…read morecells done in both my knee. I'm a triathlete and marathon runner. I spent over 10k and absolutely no change. I'm upset as I think they generalize many knee issues and def way overcharge with the braces, nutrition, and other things they add onto the package. I've spoken to other prp dr's and chiro and they all agreed it's add ins that aren't needed. I also recently had an MRI and the orthopedist was shocked they dont require an mri before starting people on this stem cell stuff. Over the past Year the office seems to have lost some of its professionalism. After my stem cell shots I was supposed to be in the braces I was required to pay for and be and the office "forgot" to order them and I didn't have them for over a week. I bring this up bc if it was important for me to have the braces and pay for them why weren't they ready. Things like this made me think of how they overcharge for things that are not necessary. Again they are great for ART. i wouldn't go there for seem cell. Do your research!

Came here after experiencing hip pain after having my baby and was referred by my primary care…read morepractice. So so happy I came. I had never been to a chiro before and was a bit nervous to be honest. Dr. Morgen was amazing. She helped work on my issues through several sessions and got me back walking and exercising again.

Great friendly service! They really took care of me and was very detailed with all the information.read more

The front desk staff is rude, the wait is very long, the report sent to your doctor is barebones…read moreand just keeps telling you to come back every six months for more radiation straight to your breasts instead of getting clearer images and making a better effort of doing such. This was all bad. The worst part? The mammogram tech went out of her way to shame me for the length of time between mamo's even when I was doing what my doctor told me to to do. The shamming was unrelenting. If you want people to come in for mammograms maybe don't shame them if it's been a while since their last one, your making things worse not better. Guess who doesn't want to come back now because you all were so rude? Me. Be professional, don't be a jerk! It's not that hard.

Absolutely the worst experience ever.. had a 3pm appointment, I was told to arrive by 230pm.. at…read more330pm I asked what's going on.. the front desk said they would see me in another 20-30 minutes.. Unacceptable and unprofessional.. I'm going to ask my insurance company to check for insurance fraud

I have been at this imaging center 4 times probably and had consistently poor experience every…read morevisit. One of the visits ended up being a few hours as technician couldn't find my order that I had with me. She then also left me seating for over an hour and when I asked why is it taking so long she explained she cannot find my order so she is trying to get a new one and she cannot get images out due to some technical issues. But they don't communicate that to you, you just sit and wait. The same technician was also very rough during the scan and when I let her know that she is hurting me she answered that this was normal for the scan. During other 2 scans with 2 other technicians the experience was nothing but easy. There was pressure but absolutely nothing compared to to the first one. Front desk staff have the worst attitude. You can tell they don't want to be here. Every time I come in there is something new with the check in process. Today the new thing is Kip's check in. QR code I had from pre-check in I completed at home was not scanning, so I had to re-enter all information again. Then credit card reader also was not working and didn't even read cards just threw an error so you still have to go to the front desk for assistance to the front desk and again they have so much attitude. The prompt on kiosk would say see the administrator and administrator with the attitude is yelling that you didn't do something. The prompts need to be updated before sending you to the administrator as they are directing you wrong. During the previous visits when they didn't have kiosks and you have to pay at the window hey would attempt to make you pay in full and also call you days prior to collect the full payment. When you ask to split the payment they say you cannot do even though you can and you can even split the full amount into payments. Overall would suggest to avoid this location. I received surveys from Inova and submitted complaints about previous visits.

I can't say this was a great place. It was old- in one of the oldest buildings I've ever been in…read more Parking was confusing but luckily I found the lot and they validate your parking to save $4. The machine is exceptionally loud. I've had two MRIs before and this really was loud and I am not sure if the equipment is that new. The tech- although nice- took awhile to set me up for my knee MRI. Tech was otherwise courteous and helpful. I think it's more a product of him stuck working in this place than his actual expertise. He was pleasant enough. The main problem with the place is the receptionist is not nice. Like at all. And then she proceeded to have some personal call at the desk while two of us were waiting. Very unprofessional. I only came here because I was told I had to go with my insurance. If I had a choice I don't think I would....

Go to another MRI center if you need diagnostic work. On July 2018 I had an MRI there. I…read morespecifically requested to the receptionist that a copy of the Radiologist report be mailed to me. The receptionist agreed to send it. After 10 days had lapsed after my procedure and having not received my report, I called the office. I got a delayed, runaround response and was told that I could contact my physician for a report copy. In effect, telling me that the office was not going to send me a report. I never did receive a report from that office. Maybe this is a small issue, but it demonstrates a disregard to the customer.

I went in for a DexaScan. The machine worked fine and the space is relatively well kept. I found…read morethe results useful, but thought the technician used them as an opportunity to provide borderline dangerous nutritional advice. This included recommending I take a 50,000 iU dose of Vitamin D without reviewing any bloodwork and telling me that I should not eat carbhohydrates because they are "for marathon runners." All that said, I'd probably go back for a check in and just ignore the bro science.

Efficient, no nonsense Dexa scan. Courteous technician, easy signup. Lots of helpful information…read moreto help me decide whether to do it, including a sample report. Good patient session analyzing the results. Easy to see why so many people recommend this place.