I came here for a Mammogram. This was probably the best experience I have had so far with having a…read moremammogram done. The nurse who helped me was very efficient when making sure the imaging was done accurately and done right the first time. Highly recommend coming here for a mammogram for those that need one!

Clean well taken care of. Great staff and doctors. My father fell and got a hematoma on his head…read more He is 92. They treated him very well and made sure he was ready before they discharged him.

Great friendly service! They really took care of me and was very detailed with all the information.read more

The front desk staff is rude, the wait is very long, the report sent to your doctor is barebones…read moreand just keeps telling you to come back every six months for more radiation straight to your breasts instead of getting clearer images and making a better effort of doing such. This was all bad. The worst part? The mammogram tech went out of her way to shame me for the length of time between mamo's even when I was doing what my doctor told me to to do. The shamming was unrelenting. If you want people to come in for mammograms maybe don't shame them if it's been a while since their last one, your making things worse not better. Guess who doesn't want to come back now because you all were so rude? Me. Be professional, don't be a jerk! It's not that hard.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

Absolutely the worst experience ever.. had a 3pm appointment, I was told to arrive by 230pm.. at…read more330pm I asked what's going on.. the front desk said they would see me in another 20-30 minutes.. Unacceptable and unprofessional.. I'm going to ask my insurance company to check for insurance fraud

I have been at this imaging center 4 times probably and had consistently poor experience every…read morevisit. One of the visits ended up being a few hours as technician couldn't find my order that I had with me. She then also left me seating for over an hour and when I asked why is it taking so long she explained she cannot find my order so she is trying to get a new one and she cannot get images out due to some technical issues. But they don't communicate that to you, you just sit and wait. The same technician was also very rough during the scan and when I let her know that she is hurting me she answered that this was normal for the scan. During other 2 scans with 2 other technicians the experience was nothing but easy. There was pressure but absolutely nothing compared to to the first one. Front desk staff have the worst attitude. You can tell they don't want to be here. Every time I come in there is something new with the check in process. Today the new thing is Kip's check in. QR code I had from pre-check in I completed at home was not scanning, so I had to re-enter all information again. Then credit card reader also was not working and didn't even read cards just threw an error so you still have to go to the front desk for assistance to the front desk and again they have so much attitude. The prompt on kiosk would say see the administrator and administrator with the attitude is yelling that you didn't do something. The prompts need to be updated before sending you to the administrator as they are directing you wrong. During the previous visits when they didn't have kiosks and you have to pay at the window hey would attempt to make you pay in full and also call you days prior to collect the full payment. When you ask to split the payment they say you cannot do even though you can and you can even split the full amount into payments. Overall would suggest to avoid this location. I received surveys from Inova and submitted complaints about previous visits.

I can't say this was a great place. It was old- in one of the oldest buildings I've ever been in…read more Parking was confusing but luckily I found the lot and they validate your parking to save $4. The machine is exceptionally loud. I've had two MRIs before and this really was loud and I am not sure if the equipment is that new. The tech- although nice- took awhile to set me up for my knee MRI. Tech was otherwise courteous and helpful. I think it's more a product of him stuck working in this place than his actual expertise. He was pleasant enough. The main problem with the place is the receptionist is not nice. Like at all. And then she proceeded to have some personal call at the desk while two of us were waiting. Very unprofessional. I only came here because I was told I had to go with my insurance. If I had a choice I don't think I would....

Go to another MRI center if you need diagnostic work. On July 2018 I had an MRI there. I…read morespecifically requested to the receptionist that a copy of the Radiologist report be mailed to me. The receptionist agreed to send it. After 10 days had lapsed after my procedure and having not received my report, I called the office. I got a delayed, runaround response and was told that I could contact my physician for a report copy. In effect, telling me that the office was not going to send me a report. I never did receive a report from that office. Maybe this is a small issue, but it demonstrates a disregard to the customer.

My experience at Composition ID has been amazing. I am only 8 weeks into the nutrition program and…read moreI am seeing phenomenal results. Down 12.1 lbs of fat and 14.8 lbs overall. When I started, Rafi sent me a nutrition plan that was customized to my specific needs. The next part is on me - pick foods within my macro plan and eat them consistently. Rafi checks in with me weekly to give me feedback on my food diary. The regular accountability has helped tremendously. Another thing that I love is that I'm eating real food and I'm not skimping on calories. This program isn't set up to starve/deprive you and if you follow it, you will see results. I've been telling all of my friends about this program and needless to say, I highly recommend this place to anyone reading this review. I want to send a special thank you to Composition ID for helping me work toward my goals.

I had my first DEXA scan and RMR with Rafi in January. I knew, going into it, that I would not be…read morehappy with the results because of how I had been neglecting my health and fitness, but hey.. you've gotta start somewhere. Rafi was encouraging (even though my current state was pretty unhealthy) and gave me the tools that I needed to start my health and fitness journey. After two months I went back for a follow-up scan. I was a little nervous because I didn't think I would see much progress but much to my surprise I had dropped fat and gained muscle. Once again, Rafi was encouraging and told me to keep up the good work. In another four months I went back in for a follow-up scan and was happy and encouraged to find that I've lost a total of almost 13 pounds of fat and have gained 4.5 pounds of muscle. Rafi provided me with the knowledge I needed to work towards the results I wanted and seeing those results on paper is a huge motivator for me. I'm feeling healthier, happier, more fit, and I am looking forward to seeing the results of my next scan. Thanks Rafi!

I had an ER visit followed by a 6-day hospital stay in 2023. The care was outstanding and I was…read morevery impressed (and healed!). Subsequently, both my wife and I have been going to the VHC out-patient pavilion for primary care and cardiology and have been impressed with the patient care and customer service. Our only complaint is with the business office. Our insurance coverage has changed twice during that period and attempts to update the policies online (both on website patient portals and VHC app) proved fruitless. We received bills with substantial balances because the old insurance was billed and rejected. We tried to send emails to the business office asking them to resubmit the bill to the new policy but nothing happened. No one responded and the bills remained outstanding. Eventually we called the business office and resolved the issue within minutes. It is very frustrating trying to fix billing issues and update insurance online when whatever is done seems to disappear into a black hole. It seems the only way to successfully interact with the business office is by telephone.

Came to the ER here very unexpectedly while in the area. I'm not from Virginia and had no idea what…read moreto expect. Cons: no live wait time on website, registration staff who truly DGAF, dirty waiting area Wait time: 2.3 hours just to get into an exam room (I was balled up in a corner in pain and begged for a blanket because it was cold inside and 50 degrees outside. They triaged me, took blood and urine and had me remain in the waiting room. Once I actually got into an exam room, things started to move more quickly. Care: Dr. Sidara was actually the saving grace here. He was incredibly nice and thorough, spoke to me with respect and care, and worked to address my issues as soon as possible. He was even able to pull info from past doctors visits, which included a slight ear infection and double checked my ears while I was there to make sure he didn't miss anything further. I won't go into all of the details of what he discovered, but had he not caught one thing in particular, I might still be in excruciating pain. What I didn't like is the fact that I was in an exam room for maybe 30 minutes, then they took me to get a CT. And once I finished the CT, I was not taken back to the exam room, but taken to the "results waiting" room. There, my IV hung in front of me, without being connected, for about an hour. When all of my results were back, the doctor returned to me and told me all the findings and the plan moving forward. I do wish they would have kept me overnight so that I could continue to be monitored and receive pain management medication, but I understand that's not necessarily typical treatment for what I was experiencing. Shortly after the doctor checked in with me, my discharge papers were drafted, and I was on my way out. I was there from 3:50-9 p.m. ish.

Great team of doctors and techs but they can't seem to get their billing down. Total mess to deal…read morewith.

Agree, send your bill to collection w/ no notice! Great docs, specialists though.read more

I posted this on the Ultrasound website and wanted to be sure this is on Yelp too. Fabulous…read moreappointment and service! Awesome customer service every step of the way, including when patient spoke to the staff and questioned their system of taking information and verifying the information. Amazingly when same patient repeatedly questioned the protocol of the office, calmly the staff addressed the question and followed their requirements. In this case the patient behaved as if they should be in charge and as if their personal information should already be understood. This appears to be the perfect lesson to honor protocol, imagining the reaction this same patient would have if anything went wrong. Each step of the way the service was 5 out of 5. Outstanding. Reminder this was a Mammogram screening, and I felt I was in the best of care throughout the appointment. Thank you, Ultrasound Associates!

I was surprised to find this little office in Southern Towers of all places.... but it was nice!…read moreIt's clean and warm when you step into the office. The service was pretty good and fast-the lady behind the counter took my info, got me to sign forms, gave me directions. Simple. I got my ultrasound quick enough and the doc/nurse who handled the care was professional and friendly. No complaints there. I think the best part is their service is really fast. They sent me results to my regular doctor within 24 hours!! That's a super fast turn around time! I really appreciated that because waiting for medical info is the worst kind of wait. I'd recommend this place!

worst experience I've ever had with a doctors office. I have called maybe 20 times each call 6…read moreminutes long on hold until they put my to the voicemail (all through the week). I've left 4 voicemails since TUESDAY and nobody has gotten back to me. DO NOT USE THIS DOCTOR OFFICE!!! So so unprofessional.

I feel bad re-reading my previous review because after the practice worked a few kinks out in the…read morebeginning it has been great. Ilsi is always very responsive and Mamta is still very sweet. She really cares about her patients. The office is still very nice and clean. The phlebotomist, Joe, is still great. He is always able to find my veins and never bruises me. You can always tell the difference between an experienced and inexperienced phlebotomist as the inexperienced one tends to blame it on your veins. I appreciate the attentive care I receive at CPC and definitely recommend. I've only seen Mamta so I can't really speak on any other doctors or NP's.