I had the BEST visit ever to this facility earlier this week! I walked into the Urgent Care office…read moreat 10:30 and was in an exam room within 10 minutes, giving the PA a rundown of my shoulder pain, and talking to Dr. Leggett within another 10 minutes! Dr. L was attentive, professional and personable as we discussed my issue, the evaluation thorough and the news better than I anticipated. I was sent to X-ray where the staff was polite and efficient, and I was out of there within 15 minutes. Then I went to the pharmacy, where my prescriptions were WAITING for ME (not the other way around)!! Honestly, I dreaded this visit, and it was such a relief to have it go so well and so quickly! Many thanks to all the staff who attended me and assisted me, from the front desk to the pharmacy, who made me feel like the most important patient that day.

Took awhile to schedule a Well woman appointment. Then they cancel it saying the provider I had an…read moreappointment with is leaving and I need to reschedule. Earliest reschedule with another provider (Dr Lent- who is a physician in Family Medicine clinic) is two weeks later. I see her and she basically cannot do what one needs at a well woman exam and tells me to schedule with a GYN. She said it shouldn't take too long. I call and earliest appointment 2 months from now. Why is she seeing women for WWE if she's "uncomfortable" prescribing HRT. What a waste of time.

The optometrist i have no complain - the optical women - except the asian lady is okay - the other…read morelady forget it! I understand how hard customer service is - but just to be rude out of nothing is something else. I've never been this dissapointed. She needs to eat humble pie and be trained in customer service again. If you're colored forget it. She extra nice to her kind.

Nice easy place to find in the fairfax area. Plenty of parking inside and outside of garage. As…read moresoon as i walk in the staff at the front checked me and greeted me so friendly. I went to the laboratory to get some testing done. The testing staff were nice, friendly and instructions were clear. I signed in and got a number but it was a bit hard to know where to go ig the staff weren't as friendly as she was. The pharmacy staff Quyen was so quick to fill my order, i love it. Great experience and easy enough and super close to my house.

Seeing a lot of negative reviews from uninformed or ignorant people and Covid bs, I felt the need…read moreto leave a review. I have been to this place numerous times over the years. I have used it more for ugent care, usually on weekends and times my normal doctor wasn't free. I recently moved back to fairfax and had to visit a few times. I have been assisted with normal colds and viruses, along with some sports injuries which required xrays. Every time, the experience was a good one. Wiat times were never a problem, better than most doctors' offices. The staff was always polite and helpful. English may be a second language for a few of the staff, so they may be quieter and not as talkative, but always nice and professional. I will continue to use this location as it can be much easier than a primary care doctor. Also, to those who complained about billing, I would always rather have them bill as a primary doctor visit over urgent care. Every insurance alive charges more for an urgent care or ER visit versus doctors office visit.

Do not go here to receive COVID 19 Test because it is not free…read more My wife and I made an online appointment for COVID 19 Test from the car for Sept 15 at 3:30 pm. I notified them that we had arrived. Someone came out and took our insurance cards and ID. Apparently they forgot about us because I called them at 4:30 to remind them we were still waiting. We then took the COVID 19 test fifteen minutes later after being required to answer a few questions from the doctor (3 minutes tops). They then billed my insurance company (Blue Cross/Blue Shield) $150 for an "Office Visit" for my wife and $194 for "Medical Care" for me. And then billed me for the $30 and $35 copays. COVID 19 Testing is a cash cow for this office. Answering a few questions from the doctor over the phone doesn't count as an "office visit" or "medical care" in my book.

My 16 year old daughter had surgery for a broken nose 10 days ago at this location. I cannot say…read moreenough about the kindness and professionalism of the entire staff. Starting from the ladies at the reception, all the nurses, the anesthesiologist (I believe Doc. Kim), Mr Mirarchi who kept us updated on how everything was going. Dr Blank perform surgery on my daughter. Great professional, kind, reassuring before and after surgery. Great team, highly recommend it. Thank you all!

While the place may be clean the staff can't handle pediatric patients. The nurses are old and…read morecranky, they literally told a 3 yr old to drink water or the IV will not come out. They get mad when kids cry and asked parents to have their children be quieter. The post op area isn't private at all- it's one giant room with no kid vibes. Their kid pre op area isn't private dirty and is never cleaned. I was very upset with how the nurses reacted to my children and their fears. More importantly the nurses don't like to be asked any questions and cut you off when you have a question. My question is why work healthcare if you can't answer basic questions. I will not be coming back to this ambulatory center again. Dirty, rude staff and overall not kid friendly!

Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

Most of my experiences have been good at this location although I'm seeing a host of less than…read morestellar reviews on here, which has me suspecting there are systemic problems in need of correction. But I had a very frustrating experience with one of their doctors, Minh Tran, if remembering his name correctly, and he was a D.O. instead of an M.D., which is an interesting question to consider. I do not believe that I am the only person to have an issue with him although I'm sure any manager would assure me otherwise because they can't come out and be too honest for their own good. He was very dismissive, invalidating, argumentative, and claimed to have difficulty finding me while holding it against me in a small building. It's not a big hospital so such a claim seems implausible. The whole appointment seemed like a big joke to him while I was in pain thanks to a medical condition, which isn't something I take kindly to. Speaking of this, if I'm pissed off enough to write a review, then you know it's bad because I don't generally complain unless I think it's of benefit to others. And I honestly wonder if he's a narcissist after our encounter because of the victim-bully routine that is very familiar to me after decades of dealing with narcissists. I'm not sure how he made it through medical school and how a person with such an advanced degree of education wouldn't have better "Win friends and influence people" skills. Hopefully he can refocus his efforts towards offering a higher degree of customer service and professionalism to good people that want the best for everybody including him while they're a bit perturbed with him. Even my roommate later told me, it's better to go to better doctors than Patient First, which is why I probably bumped into a character like him. Maybe that's true although many of the other doctors and nurses at Patient First seemed excellent. Overall Patient First has been great to do business with.

I would give this place one star but when I think back on the experience, the nurses and the front…read moreoffice staff were mostly very kind and so even though my husband was grossly misdiagnosed, customer service has got to count for something, particularly when you're coming into a place and you are vulnerable, sick, and hurting. That said, the positives quickly ended there. I took my husband to this urgent care after he suffered an accidental fall and was in excruciating pain. The doctor ordered x-rays (note that they don't have a CT scanner or any type of imaging equipment). The x-ray tech was a disaster. If I hadn't been there to guide and help my husband (who was literally gasping and crying out from the pain--and this is a man whom I've seen cry maybe 3 times in over a decade of marriage) I don't know how he would've made it through the experience. She kept barking out directions at my husband, but she wouldn't help him into the position or adequately explain exactly what she needed him to do. If it's not her job to help position or stabilize the patient then they needed to bring in a nurse or someone who could assist. I was there so it wasn't as much of an issue, but what do people who come in alone do? To add, she was somewhat brusque in her manner, which is not helpful when you have a suffering patient. She also struggled to get clear images and had to do multiple takes. And she would say things that felt like she was indicating the imaging issues she had were due to my husband's positioning. But he was doing exactly what she requested, and he was staying still despite his pain. When the x-rays were finally completed and seen by the doctor, he told us he saw no broken bones. He sent us home with extra strength ibuprofen. He didn't even make recommendations for whether or not we should seek additional care. I had to ask him what we should do if the pain didn't subside. Even then he seemed highly reluctant to give medical advice. It felt like he was scared of a lawsuit and was watching what he said. It turns out, after a visit to the ER, which is where we should have gone in the first place, my husband had a CT scan that picked up three fractured ribs and some bruising on his lung. The ER doctor was confused (but not surprised) that the x-ray from the urgent care was done so poorly, but in the end my husband got stronger medicine, a device to help him breathe better, and peace of mind knowing he had answers and a plan for healing. I would avoid this urgent care in general but certainly if you are experiencing more distressing symptoms than a cold. Again, the front office staff and the nurses were generally very nice and caring which we appreciated, but unfortunately that doesn't make up for medical and technical incompetence.

Ellie refused to help me when asked why my last two ultrasounds were not compared. Ellie said they…read moremissed it and it was up to my doctor to correct. No, its up to the dr who reviewed the reports - Paul Cunningham for 2023 and Valerie Pomper for 2022. I am in remission and trying to stay that way! Ellie was rude and spoke over me regarding this issue. I will not go to this location again.

Great service from the minute I walked in. I was able to chat with the receptionist and then had a…read morevery pleasant experience with my technician. She was very helpful and was willing to answer any questions I had. I look forward to coming back if I need to.

Amazing place Dr. kim is a very knowledgeable and kind staff very friendly and professional.read more

I have been using Dr Kim.for the past 11 months he is honest and doesnt push you to do anything you…read moreare not comfortable with. Very grateful for the help I received from him. Saved my life

If you are getting blood drawn at Quest in the 10721 building, suite 1400 or seeing a doctor, I…read moresuggest you find another location in Fairfax. There are multiple medical offices in the same building and there is literally no parking available. I had to park in a residential area and cross 4 lanes of traffic to get to my appointment. Not worth potentially getting hit by a car to get there. Totally appalled that a medical building would allow this to happen. I saw elderly people with walkers trying to figure out what to do. Cars were double parked and you could not even get in the parking lot. I mentioned to the person drawing my blood and she said that a lot of people were complaining. The building should be shut down until they can get the parking situation under control or hire a company for free valet parking. Never again!

I'm not sure why two other Fairfax Medical Centers exist, one in Springfield and one on Javier…read moreRoad, but this review is for the Fairfax Medical Center at 10721 Main Street, Fairfax, VA, 22030 ************************************************************************************************ Imagine going to the doctor--to heal. You go to the medical center where your doctor has her offices. Before you sign in, you ask the receptionist for the key to the hallway bathroom. You open the bathroom door, and find: * Ceiling air-vents so covered in grime and filth you fear your respiratory health won't stand the visit. * A reverse-mounted toilet handle that requires so much forward-leaning effort to depress, you wonder if it was worth the flushing. Then, you realize you need to stay leaned-over to hold the handle down to complete the flushing - one, two, three, four - all while wondering who else stood here and held this handle down on their doctor's visit. Super Fun! * A array of single toilet-paper rolls so the urine-and-feces-stained hands of sick and pestilent-ridden fellow patients can fondle those rolls all day because properly-sized commercial rolls inserted into the dispenser is too much trouble. Fairfax Medical Center should be ashamed of itself for the slovenly and reckless care of its facility--and for endangering the health and well-being of every patient that crosses its threshold. DO NOT lease office space in Fairfax Medical Center. DO NOT frequent any medical practice there. But mostly, DO NOT use the bathroom in Fairfax Medical Center.

Urgent care as soon as we entered the ER.. Drs were quick to…read morediagnose my daughter. Great front desk team!!

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.