worst experience I've ever had with a doctors office. I have called maybe 20 times each call 6 minutes long on hold until they put my to the voicemail (all through the week). I've left 4 voicemails since TUESDAY and nobody has gotten back to me. DO NOT USE THIS DOCTOR OFFICE!!! So so unprofessional. read more

I feel bad re-reading my previous review because after the practice worked a few kinks out in the beginning it has been great. Ilsi is always very responsive and Mamta is still very sweet. She really cares about her patients. The office is still very nice and clean. The phlebotomist, Joe, is still great. He is always able to find my veins and never bruises me. You can always tell the difference between an experienced and inexperienced phlebotomist as the inexperienced one tends to blame it on your veins. I appreciate the attentive care I receive at CPC and definitely recommend. I've only seen Mamta so I can't really speak on any other doctors or NP's. read more

Comprehensive Primary Care - Back in June. My new favorite thing to say haha. - Internal Medicine Near Me - Arlington, Virginia

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Clean office, lots of flexibility hours wise, I was able to get an appointment before 9am when I couldn't take off for work! Office staff were very friendly and helpful. Dr. Herron and her medical assistant were great, the quality of care was high. I appreciated the inclusive signage and language used when communicating with patients. They use a very convienet health portal to get results and communicate with the care team (they have been very responsive on there). I also throughly appreciate their efficiency in the care they provide. They do a lot more in-house than I was expecting. Saved me from having to find multiple care providers. read more

Horrible, completely unresponsive to my emails and calls despite being a patient for nearly two years. Would not recommend this office to anyone. read more

I wish I would have read more of the reviews here before scheduling my appointment, but unfortunate ly they leave mainly 5 star reviews in their internal scheduling page which was misleading. Dr. Hussain, true to a lot of the reviews here was extremely dismissive. I asked about tests I wanted and she basically laughed them off. I told her about a real concern I had which included bleeding and asked for a recommendation for a specialist and she was reluctant to share a premade list of doctors for whatever reason, telling me I "should be able to find one on my own." I insisted again and she finally agreed and they gave me the premade sheet of paper with doctors on my way out. Not sure why something so trivial was a small battle. Noting that the nurse was very sweet, but everyone else was robotic. Being dismissive the way Dr. Hussain was can mean life or death for some people and shouldn't be taken lightly. I made that call right away and will not be back. read more

I was a patient here for a couple of years. I started noticing a bit of unexplainable weight gain and extreme fatigue. I brought this up at my annual appointment (winter 2022) and was told by Dr. Mendiratta that as we get older the same things that used to work often don't any more and we have to change our habits to see results (I was only 27). I explained my strong family history of Hashimotos Disease (mother, maternal aunt, and maternal grandmother), including my mother having a thyroidectomy to both the nurse and Dr. Mendiratta and asked that they run a full thyroid panel to be safe. I also noted that I've never struggled with these symptoms before, so this out of the norm for me. Dr. Mendiratta gave the "eat less, move more" spiel, but said not to worry that they would check my thyroid. When my labs came in, I noticed they only checked my TSH. A year goes by and I notice the same symptoms getting worse (absolutely exhausted, put on another 10 lbs out of nowhere) even though I'm taking her advice to heart. Upping my workouts, eating even healthier, getting good sleep. I bring it up again at my next annual appointment (winter 2023) and was told the same exact advice. "Move more, eat less." "I can recommend you to a dietitian, but I think you can improve your habits on your own." "We'll definitely check your thyroid" Again, no full thyroid panel was run after I explicitly asked for it. Long story short, I found a new primary care physician shortly after this disappointing appointment. My new Dr. noticed that my TSH had risen significantly across the last 12 months, so she ran a full thyroid panel and antibodies test. The results indicated a clear positive for Hashimoto's disease and my symptoms/labs were consistent with hypothyroid condition. I'm now on a low dose of Synthroid and finally feeling like myself again. My new Dr. also urged me to get a thyroid ultrasound to establish a baseline. I'm certainly glad she did because they discovered solid, well-defined nodules on my thyroid. I now have a biopsy scheduled to ensure these nodules are not cancerous. If I would have continued to go to this practice, I'm sure I'd still be killing myself to eat less and move more, while feeling miserable. read more

Avoid this medical practice like the plague! It is full of providers like Dr. Mendiratta, who don't put their patients first and who are downright HATEFUL! It's all about the money for her. I already suspected upon my initial visit with her that she wasn't into being my primary care provider by how distant she was during my initial physical. But, it was confirmed when I booked a telehealth appointment with her and she just cancelled my appointment without any rhyme or reason. I ended up having to call the practice to follow up with why she took this course of action. Turns out, she did this because it was an appointment that required an in-person visit. How hard is it to put that into writing or via a follow up phone call? You know why she didn't do that... because she doesn't want to be a real doctor and do her job. Lady, implore you to please leave this field if you are only after it for the money as there are a million and one ways to make your millions in this country without screwing up the lives of innocent people who need frequent medical care. read more

Check-in is filling out papers using un-sanitized pens and having to enter your info touching a kiosk pad that clearly was not being disinfected between patients. The two young ladies who took me back were pleasant, but threw me off guard asking me to put my purse down in the hallway out of sight to then proceed elsewhere, not bothering to explain it was to check my weight. This caused my blood peruse to be unusually very high when they checked it upon immediately entering the exam room, so I expressed my surprise and told them my usual BP (known from recent numerous checks). It was not double checked immediately to see if the reading was incorrect.. I mentioned this to Dr. Mendiratta and instead of checking the BP herself (like a conscientious doctor would), she said she would have "them check it again", as if this task was beneath her. She also failed to detect on exam a congenital heart murmur that I know I have. Dr. Mendiratta then proceeded to spend nearly the entire visit time harping on an over-the -counter medication that she blamed for my symptoms and BP, never once asking with what frequency or dosage I was actually taking it (a quarter dose not quite daily), just going based on her assumptions. Not a single person in the large number of people there involved in my visit, including Dr. Mendiratta, bothered to ask me for any past medical history or family medical history. They only noted why I came in, assuming that was all the info that was needed for a first time visit. They asked me what medications I was taking (no dosage noted -- important info) and surgical history (not caring when -- also important info). Dr. Mendiratta's bedside manner leaves a lot to be desired. She jumped to conclusions and condescendingly said there were more "mainstay" medications for the purposes needed and chiding me for not being a better historian for my symptoms. Instead of explaining what other medications she was (maybe?) thinking of, she wanted me to go to different specialists (no specific names given) to address what she could have done herself on the day of my visit, even though for one I already knew the issue. She is not in the least bit interested in enriching her knowledge. AFTER she was gone, the BP was checked again. Lo and behold, the BP was almost EXACTLY what I said it usually runs! So the entire visit was wasted harping on a non-issue. The person giving me a vaccine made me concerned because she was handling all the door handles and trays and practically touching every surface possible in preparing the shot with gloves already on. I asked her to change her gloves, but I'm not sure if she did before giving me the injection. She did remove her gloves AFTERWARDS! I ended up getting an INFECTION at the injection site (inflamed, warm, red, itchy, hard) for a week and a half. Allergies don't behave like that and I had gotten this vaccine before without issues I didn't call the clinic back because I know how to manage skin infections and, based on the attitude I got from Dr. Mendiratta, I anticipated arguments rather than apologies. This was the first time EVER in my decades of life that I've had a vaccine site get infected! I agree with the reviewer that the phlebotomist is excellent. (Thank goodness he was not the one who was careless with sanitation!). He was also very professional and stopped to listen to a question I had before proceeding. A nurse manager (NOT Dr. Mendiratta) called me about my bloodwork, but I missed the call, so called back later. The person who answered told me that the nurse was out to lunch. I asked if I could get the specific numbers to my labs. She said she could only read the "report notes" to me-- a vague statement about some of the values being elevated with generic knee-jerk recommendations. She asked if i I wanted the nurse manager to call me back, to which I welcomed it.... MANY weeks later, still no call back. I was able to look up my numbers on the portal. The values were a minimal increment above the reference range. Not only that, the interpretation failed to look at the bigger picture. I can't draw my own blood, but I AM qualified to interpret the results as it's part of my profession. I made my "follow-up" appointment at another practice farther away from me, where I know the doctor listens well and calls the patient personally to discuss the results. read more

I had a terrible experience here for a number of reasons but will just list the two most bothersome. First, there is a general lack of privacy across the office and borderline some significant HIPAA violations occurring. For example, both at check-in and when I was taken back for the appointment I was interviewed on personal information and medical questions in an open space. Afterwards, when I was waiting in the appointment room, I could hear the next patient being interviewed and could clearly hear her body weight read out by the nurse as well as her family medical history and current medications. I think they need to make some serious improvements on the office space and process to protect patient information better. Secondly, when I called to make the appointment I told them that I wanted a physical and to discuss a couple of ailments. However, when I met with the doctor and started to ask some questions about my ailments she said "For billing issues, you would need to make another appointment to ask those questions" and that "specific health issues were outside the scope of the physical." First of all, I definitely told them I had these questions when making the appointment. Second of all, there is an actual question that is part of the physical where they ask "do you have any other health issues or concerns you would like to discuss." Most importantly though, this just seems like poor practice that is not looking out for the patient. Either they didn't know the answer to my questions, in which case she should have been upfront and referred me to a specialist, or they wanted to nickel and dime my insurance for another appointment. Since she started with "For billing issues" my guess is the latter. Finally, to top it all off, they grabbed me on the way out the door to make sure I met with the other doctor as well (?) who proceeded to tell me that I should give them a heads up on any ailments or issues I am having by documenting them in my patient portal ahead of time. I'm not sure if this was their intention but it came across as pretty serious gaslighting. All that to say I definitely will not be going back and felt the need to leave this review particularly for the privacy concerns. read more

This office is really going into decline. I originally had Dr. Vinesh who was great but then she left and I was transferred to Dr. Mendiratta. Dr. Mendiratta has been condescending every time I've seen her, impersonal, and just doesn't seem to care about her patients. I went in to see her recently and she couldn't give me a diagnosis for my condition and said she didn't know what kind of medication to give me either. She suggested I just "ride it out". I even told her I think I contracted bronchitis. I was skeptical of her diagnosis (or lack of one) so I went to see another doctor the next day for a 2nd opinion. This other doctor was able to diagnose me right away (turns out it WAS bronchitis), explain to me the cause, and prescribed me medication and the very next day I felt better immediately. Thank god I didn't listen to Mendiratta and will never be going back to her again. read more

My appointment at the Arlington office was canceled 2 hours before the appointment time. I waited over 45 minutes on the phone to reschedule, and I was rescheduled for the Woodley Park office the following day. After changing around my schedule at the last minute to accommodate this appointment, I drove to DC only to be told my new insurance was not accepted at that location. I tried contacting the Arlington office via the main call center line and patient portal to confirm my new insurance was accepted there before rescheduling, but I could never get ahold of anyone that actually worked at the Arlington office, and there was no direct phone # listed anywhere for me to call. Ultimately, after such a terrible, inconvenient experience, I found a new primary care physician. read more

I was able to get an appointment the same day. The receptionist was friendly and professional. The sign in was quick and the wait time was approximately 5 Minutes. I think what really left an impression on me was the bedside care of Erina Herron. She was patient, encouraged questions and made me feel very comfortable. I an switching to her as PCP. I was very pleased with the care and service that I received. Also, there is a parking lot by the building so you can skip paying for street parking. read more

Booked an appointment through zocdoc for Mamta Javier. Two hours later I received an email stating it was canceled. No reason.

If I could give zero stars I would. I read the other poor reviews for this place but hoped I would experience something different I was wrong. This is the most unprofessional and uncaring primary care office. I had a head injury and needed to be seen for a follow up. Scheduled an appointment and told them it was a work injury all was good. Showed up for my appointment and the front desk said they wouldn't be able to see me because they couldn't bill workman's compensation. I called my insurance and got everything worked out but they would still not see me for my scheduled appointment. They would not see someone with a head injury, how unprofessional. Do not go here. read more

I've had all good experiences at this practice! They were there for me when I needed them most, like when I had covid. They had testing when other practices did not. I also like all the doctors that I've encountered. They are very knowledgeable and caring. read more

The CRNP, Mamta is AMAZING!!! She has excellent bedside manners, she's kind, personable, easy to talk to, and will answer all your questions/concerns without getting annoyed/impatient. I've encountered MDs/NPs that treat their patients like an assembly line. That's certainly not the case when it comes to Mamta! The facility is clean, the wait time is pretty decent, and it's at a good location, close to the metro. I definitely recommend seeing Mamta! read more

I went to Comprehensive Primary Care, because my abdomen was swollen/bloated, and had a tightness inside that I felt while doing backbends. They appeared unconcerned for patients, but the doctor prescribed the appropriate lab tests. The doctor said, "People gain weight in their midsection as they age." I know, but this seemed more than that. When they gave me the test results, they said my liver enzymes were elevated but that was nothing to worry about, that it could have been if I had something to eat that morning. I told them I was concerned about the elevate liver enzymes, didn't break fast, and that there was no good reason for my liver enzymes to be elevated. The doctor brushed it off and said it was nothing to worry about. Seven months later, I go to the ER with severe abdominal pain. I have stage 4 pancreatic cancer that has grown and metastasized to my liver and gall bladder. I have an extremely low chance of survival due to the delay in diagnosing me and the growth. I had decided not to keep CPC as my primary care provider, but I didn't realize the damage to my body and life they would do. read more